VTech SN5147 User Manual
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VTech SN5147 User Manual

Amplified corded/cordless answering system with big buttons and display
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SN5147
Amplified Corded/Cordless Answering System
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Summary of Contents for VTech SN5147

  • Page 1 Go to product for enhanced warranty support and latest VTech product news. SN5147 Go to phones.vtechcanada.com (Canada) for the latest VTech product news. Amplified Corded/Cordless Answering System with Big Buttons and Display Scan the QR code for support information (US) (CA)
  • Page 2 Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.
  • Page 3 VTech dans les cas suivants : une hauteur supérieure à 2 mètres. waves, so there is a possibility that the cordless ventilation.
  • Page 4 Ceci explosion ou la fuite de liquide ou de gaz proximité de ceux-ci. VTech’s participation makes it easy for you to drop off to the intended usage of the product. This product has temporarily discontinue your telephone service. The est un événement commun associé...

  • Page 5: Table Of Contents

    Table of contents Use caller ID to automatically set Find handset Dial a phonebook entry date and time Join a call in progress Delete a phonebook entry What’s in the box Voicemail number Intercom Save a redial entry to the phonebook 60 Connect and install Clear voicemail indicator Call transfer using Intercom...

  • Page 6: What's In The Box

    What’s in the box Additional devices Add a screened number to the allow list or block list Add and register expansion handset 90 Option while on a call Add and register photo speed dial Answering system handset Device setup About the built-in answering system and voicemail service Audio doorbell Built-in answering system VS Voicemail...

  • Page 7: Connect And Install

    Install the battery Connect and install Connect the telephone base If you subscribe to digital subscriber line (DSL) high- speed Internet service through your telephone line, make sure you connect a DSL • Use only the rechargeable batteries provided or replacement batteries (model BT205662). filter (not included) •...

  • Page 8: Connect The Charger

    Connect and install Connect the charger Charge the battery Line power mode (no AC power) When there is a power failure, the telephone base uses power from the telephone line to let you make and answer calls using the corded handset and dialing keys. To make a call during power failure: 12 hrs Lift the corded handset and wait for a dial tone.

  • Page 9: Mount The Telephone Base (Optional)

    Connect and install The protruding edge of the handset tab Mount the telephone base (optional) holds the corded handset in place when the telephone is mounted on the wall. Slide the handset Rotate it Slide the handset tab back tab upward. upside down.

  • Page 10: Setup

    Setup HH:MM HH:MM 10:59 AM 10:59 PM Date and time Make sure you set the date and time including the year After you install your telephone or power returns following a power outage and battery correctly; otherwise the depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker and answering system through the voice guides.

  • Page 11: Voice Guide To Set Smart Call Blocker

    Setup Voice guide to set Smart call blocker On the cordless handset: After the date and time setting is done or skipped, the cordless handset then prompts if Press 1 if you want to screen calls you want to set Smart call blocker. For more details on Smart call blocker, see page 65. •...

  • Page 12: Voice Guide To Set Answering System

    Setup SOS emergency call The AUDIO ASSIST/SOS button on the cordless handset can function as Voice guide to set answering system SOS emergency button. It lets you quickly page other system devices and call the preset external numbers for help in an emergency. After the Smart call blocker setting is done or skipped, the handset will then prompt if You can preset up to five SOS numbers.
  • Page 13 Set SOS emergency numbers Setup How does SOS emergency call work? SOS 1 • To make an emergency call, press and hold AUDIO ASSIST/SOS on the right side of the HANDSET Call internal Direct memory cordless handset for three seconds. The telephone base announces “Emergency mode is >SOS number >Set SOS activated“.
  • Page 14 Record SOS message Setup When you make an emergency call with the AUDIO ASSIST/SOS button on the cordless handset, the SOS message is played to the call receiver after he/she picks up. Enable or disable internal SOS alert The default SOS message is “This is an emergency call. Please press any number key to start the conversation.”...

  • Page 15: Photo Speed Dial

    Setup Photo speed dial Play or reset SOS message There are eight photo speed dial memory keys 1 to 8 on the telephone base, and three direct memory keys M1 to M3 on the cordless handset. You can store the telephone numbers you wish to quick dial to the photo speed dial Press MENU on the handset when it is not in use.
  • Page 16 Setup Photo speed dial Store a photo speed dial entry: Press MENU when the handset is not in use. NUMBER: NAME: 595-9511_ Chris_ • To store another Intercom photo speed dial >Direct memory >Add entry, repeat the steps. Enter the phone number, Enter the name, and then press SELECT to save.

  • Page 17: Lcd Language

    Setup LCD language You can select your handset’s display language (English, French or Spanish). Photo speed dial Insert photos for speed dial keys: Press MENU when the handset is not in use. You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments.

  • Page 18: Talking Digits

    Setup Key tone Talking digits The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you You can choose whether the digits are to be announced whenever you press the press keys.

  • Page 19: Caller Id Announce On/Off

    Setup Use caller ID to automatically set date and time Caller ID announce on/off If you subscribe to caller ID service, you can choose to set the date and time for each incoming call by the caller ID information automatically. The default setting is On. The caller ID announce feature lets you know who’s calling without having to look at the display.

  • Page 20: Voicemail Number

    Setup Clear voicemail indicator Voicemail number Use this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and . It does not If you subscribe to a voicemail service offered by your telephone service provider, delete your voicemail messages.

  • Page 21: Dial Mode

    Setup Alarm reminder and melody Dial mode You can set alarm reminders that remind you at specific times, once, daily, or at weekdays or weekends. The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone.
  • Page 22 Setup Alarm reminder and melody You can also select the alarm reminder melody. Alarm reminder and melody Press MENU when the handset is not in use. HH:MM HH:MM ON/OFF 12:00 AM 10:59 PM >On Set SOS REMINDER MELODY MELODY >Reminder >Reminder 1 * >Melody >Tone 1...

  • Page 23: Operate

    Operate Operate Answer a call Make a call On the cordless handset: Display The battery is low and needs charging. - OR - The battery is charging. - OR - - OR - On the cordless handset, The battery is fully charged. press TALK or The handset speakerphone is in use.

  • Page 24: End A Call

    Operate Speakerphone Volume Handset Telephone base End a call On the cordless handset: Down Down On the cordless handset: On the telephone base: If you are using the telephone Slide the VOL control on the cordless handset or on the base speakerphone or the telephone base: ------ OR ------...

  • Page 25: Make Sos Emergency Call

    “This is an emergency Operate call. Please press any Temporary ringer silencing Call waiting number key to start the Make SOS emergency call conversation.“ When the telephone is ringing, you can When you subscribe to call waiting service temporarily silence the ringer without from your telephone service provider, you Press and hold AUDIO ASSIST/SOS on the cordless disconnecting the call.

  • Page 26: Redial

    Operate Redial Photo/memory speed dial Audio Assist® Temporary tone dialing The last 10 numbers dialed (up to 30 digits) are If you have pulse (rotary) service only, The Audio Assist feature enhances the If you have set any of the eight direct memory speed dial numbers, you can press stored in the cordless handset.

  • Page 27: Equalizer

    Operate Equalizer Find handset Join a call in progress The equalizer on the cordless handset and To find your misplaced cordless When you are already on an outside call with the cordless handset or the telephone handset, press PAGE/INTERCOM on telephone base enable you to change the base, the other handset or the telephone base can join the call.

  • Page 28: Intercom

    Operate Make intercom call using the telephone base: Intercom You can use the intercom feature for conversations between the telephone base and the cordless handset. If you have two or more cordless handsets, you can make intercom calls • To answer the intercom from the telephone base to all cordless handsets, or from one handset to another or to the call on the destination telephone base.

  • Page 29: Call Transfer Using Intercom

    Operate Transfer call: Share call: End call: Call transfer using Intercom Use the intercom feature to transfer an outside call from the cordless handset to the telephone base. You can also share an outside call with the telephone base. Press MENU. Press MENU.

  • Page 30: Bluetooth

    The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks on Bluetooth feature.

  • Page 31: Pair And Connect A Bluetooth Headset

    • Before you begin, make sure that your Bluetooth enabled headset is turned on and is not connected to any other Bluetooth device. If you have trouble pairing your Bluetooth headset to your SN5147 telephone system, try turning off the Bluetooth feature of the nearby devices that When your Bluetooth headset is found and its name your Bluetooth headset has previously paired.

  • Page 32: Make A Call With Bluetooth Headset

    Bluetooth® Switch between cordless handset and Bluetooth headset Make a call with Bluetooth headset Answer a call with Bluetooth headset When you are on an outside call or intercom call using a cordless handset or its paired Bluetooth headset, you can switch between the two. While on an outside call or intercom While on an outside call or intercom call Enter the phone number.

  • Page 33: Bluetooth Headset Name

    Bluetooth® Set auto connection / manual connection Bluetooth headset name Remove Bluetooth headset Auto connection • After you have paired a Bluetooth headset, you can set the cordless handset Check the name of the paired Bluetooth to automatically connect to the paired Bluetooth headset when it is within headset.

  • Page 34: Phonebook

    Phonebook The phonebook can store up to 50 entries. Each entry may consist of a telephone number with up to 30 digits, and a name with up to 15 characters. ENTER NAME ENTER NAME Mike Smith_ Add a phonebook entry Saved to phonebook HANDSET...

  • Page 35: Review Phonebook Entry

    Phonebook Review phonebook entry Dial a phonebook entry Delete a phonebook entry Review the phonebook entries, and when Review the phonebook entries, and when your your desired entry shows on the handset Press MENU when the handset is not in use. desired entry shows on the screen: handset screen:...

  • Page 36: Save A Redial Entry To The Phonebook

    Edit a phonebook entry Phonebook Review the phonebook entries, and when your desired entry shows on the Save a redial entry to the phonebook handset screen: Mike Smith EDIT NUMBER EDIT NUMBER 595-9511 800-595-9511_ 595-9511_ Press and hold REDIAL when the cordless handset is not in use. ANS ON 09:15 11/30...

  • Page 37: Caller Id

    Save a caller ID log entry to the phonebook Caller ID If you subscribe to caller ID service, information about each caller appears after the When your desired caller ID log entry shows on the handset screen: first or second ring. The caller ID log stores up to 50 entries.

  • Page 38: Dial A Caller Id Log Entry

    Caller ID Smart call blocker* Dial a caller ID log entry Delete a caller ID log entry If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls. Smart call blocker is on, once you install your telephone. It allows all incoming calls Review the caller ID log entries, and Review the caller ID log entries, to get through and ring by default.

  • Page 39: Call Categories

    Smart call blocker Call categories Call category Call control Calls without numbers Option 1: Screening with caller name Calls are classified into four categories. Smart call blocker handles the calls in the If you have selected this option, the telephone plays the screening •...

  • Page 40: Set Smart Call Blocker On/Off

    Smart call blocker Set welcome calls Set Smart call blocker on/off Add allow list entry Add numbers to the allow list that you want to allow their calls to get through to you. The allow list stores up to 200 numbers. HANDSET >SCB On/Off SCB ON/OFF...
  • Page 41 Set welcome calls Smart call blocker Save a caller ID log to the allow list Set welcome calls Review the caller ID log entries: Add star name list entry Add names (up to 15 characters) of organizations like schools, medical offices, and 1.

  • Page 42: Set Unwelcome Calls

    Smart call blocker Set unwelcome calls Set welcome calls Add block list entry Add numbers to the block list that you want to block them from calling. The block list Save a caller ID log to the star name list stores up to 1,000 entries.

  • Page 43: Control Calls Without Numbers

    Smart call blocker Control calls without numbers Use this setting to control “out of area” calls or calls with numbers that are set to Set unwelcome calls “Private”. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’...

  • Page 44: Control Uncategorized Calls

    Smart call blocker Screen calls without numbers Control uncategorized calls If Smart call blocker is on, and you have set to The telephone screen calls without numbers, the telephone will Smart call blk Use this setting to control calls with numbers that are not in your phonebook, allow list or is playing the Screening...

  • Page 45: Screen Uncategorized Calls

    Smart call blocker Add a screened number to the allow list or block list Screen uncategorized calls When the telephone announces the screening options after you pick up a screened call: “To answer the call, press 1. To answer and always allow this number, press 2. To block If Smart call blocker is on, and you have set to screen The telephone Smart call blk...

  • Page 46: Answering System

    Answering system About the built-in answering system and voicemail service Built-in answering system Voicemail service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is Storage Telephone base Server or System required, and fee may apply).

  • Page 47: Turn The Built-In Answering System On Or Off

    Answering system Set number of rings Turn the built-in answering system on or off On the telephone base: Voice guide Call screening # OF RINGS Press ANS ON/OFF. ># of rings >Ans sys setup >4 Set number of rings You can set your answering system HANDSET Play messages to answer calls at least two rings...

  • Page 48: Message Playback

    Answering system Message playback Skip a message Repeat the playing message On the telephone base: On the cordless handset: If you are using the cordless handset On the telephone base: to play messages, you can skip a HANDSET >Play messages message.

  • Page 49: Play The Previous Message

    Answering system Delete all messages On the telephone base: Play the previous message Delete a message On the telephone base: When message is playing: Press DELETE twice. On the telephone base: On the cordless handset: Press REPEAT twice. Press MENU when the handset is not in use. -------------------- OR ---------------------- Announcement Play messages...

  • Page 50: Remote Access

    Set remote access code Answering system You can set your own remote access code from 00 to 99. Remote access Press MENU when the handset is not in use. You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.

  • Page 51: Additional Devices

    Additional devices Add and register photo speed dial handset You can add a new photo speed dial handset (SN5307, purchased separately) to your Add and register expansion handset telephone system. The SN5307 cordless photo speed dial handset lets you quickly dial one of the four preset numbers by just pressing the photo speed dial key.

  • Page 52: Device Setup

    • Make sure the new devices are powered on with batteries or with AC power before Device setup registering them to the telephone base. You can add VTech compatible Cordless audio doorbell and ULE Wearable home SOS Add and register a new device pendant (SN7021 and SN7022, both purchased separately) to your telephone system.

  • Page 53: Audio Doorbell

    Additional devices Audio doorbell (Model SN7021 , purchased separately) If you have purchased and registered an Cordless audio doorbell (SN7021) to the telephone base, the Doorbell sub-menu option appears in the Set device menu of the cordless handset. You can set up your Cordless audio doorbell, for example, set the chime volume and tone, and divert doorbell calls to a preset number.
  • Page 54 Additional devices Audio doorbell (Model SN7021 , purchased separately) Set chime tone Press MENU when the handset is not in use. >Chime CHIME CHIME TONE Record DB call >Chime tone >Tone 1 Settings Check signal >Set device >Doorbell Press SELECT to Scroll to Chime tone, Scroll to select from select Chime.
  • Page 55 Additional devices Record doorbell call You can record conversations between you at the telephone and the visitor at your door. Your telephone is set to record all doorbell calls by default. You can DOORBELL 1 Audio doorbell (Model SN7021 , purchased separately) disable the setting.
  • Page 56 Additional devices When a visitor presses the doorbell and the doorbell call is diverted to the Audio doorbell (Model SN7021 , purchased separately) preset number, the call receiver of the preset number hears the message “This is a diverted call from doorbell. Please press any number key to start the You can divert all doorbell calls to a preset external number, or decline a doorbell call and conversation.“...
  • Page 57 Additional devices Audio doorbell (Model SN7021 , purchased separately) To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. You can set your audio doorbell to divert all doorbell calls to the preset external number 2.
  • Page 58 Additional devices Audio doorbell (Model SN7021 , purchased separately) To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. You can also set up call divert to the preset number, only when you press OFF on your 2.

  • Page 59: Test Device Signal Strength

    Additional devices When the handset displays Awaiting signal: Audio doorbell SOS pendant Test device signal strength You can check the signal strength of your devices (SN7021/SN7022, both purchased DEVICES DEVICES separately), for example, before mounting it. Follow the instructions below to check >DOORBELL 1 >PENDANT 3 the signal strength between the device and the telephone base.

  • Page 60: Device Monitoring

    >DOORBELL 1 LOW BATT your smartphone or tablet. Hold the device’s camera up to the QR code and frame it. Press SN5147 (US) Tap the notification to trigger on the handset the redirection of the online help. when it is not - If the QR code is not in use.

  • Page 61: Limited Warranty

    During the limited warranty period, VTech’s authorized service Product that has been damaged due to repair, alteration or not apply to you. In no event shall VTech be liable for any indirect, VTech assumes no risk for damage or loss of the Product in transit. If representative will replace at VTech’s option, without charge, a...
  • Page 62 The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

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