Diagnostics and troubleshooting
Streaked vertical lines appear on prints during a copy
job check
Note: Before performing this print quality check, print the Print Quality Test Pages.
From the control panel, navigate to Settings > Troubleshooting > Print Quality
Test Pages, and then perform the initial print quality check. See
initial troubleshooting check on page
1.
Perform the following tests:
a.
Make sure that the printer is not placed in a cold and damp area.
b.
Print 15 simplex pages to dry the transfer roller.
Does the problem remain?
◦
Yes:
Go to the next step.
◦
No:
The problem is solved.
2.
Clean the scanner. See
Does the problem remain?
◦
Yes:
Go to the next step.
◦
No:
The problem is solved.
3.
Open the scanner cover, and then check if it closes properly.
Does the cover close properly?
◦
Yes:
Go to step 5.
◦
No:
Go to the next step.
4.
Make sure that the scanner glass pad is clean and properly installed.
Does the problem remain?
41.
.Cleaning the scanner on page 372
70
Performing the