Troubleshooting
Ready message does not appear after installation
M
AKE SURE THE
Turn off the printer and re-install the card.
For more information, see the Installation chapter.
Forms Manager does not see the printer
These are possible solutions. Try one or more of the following:
C
HECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
I
S THE PRINTER CONNECTED TO THE NETWORK
Make sure the printer is on the network and that you have a matching IP or DNS name.
International fonts do not print as expected
The international font set on the client computer does not match the font set on the DLE card.
S
WITCH TO ONE OF THE FONTS AVAILABLE ON THE
The following international fonts are recommended for forms printed on a printer with an installed DLE card:
Intl-Univers
Intl-CG Times
Intl-Courier
ArialMT
Times New RomanPSMT
Fonts in Forms Composer do not match those on the
printed forms
The settings for Lexmark Forms Composer and/or the printer are not configured properly. These are possible
solutions. Please try one or more of the following:
O
C
PTION
ARD IS INSTALLED PROPERLY
Troubleshooting
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DLE
CARD
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