Culligan Platinum Plus Series Owner's Manual
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Culligan Platinum Plus Series Owner's Manual

Culligan Platinum Plus Series Owner's Manual

Platinum plus series automatic water conditioner
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Platinum Plus
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Owners Guide

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Summary of Contents for Culligan Platinum Plus Series

  • Page 1 Culligan ® Platinum Plus Series Automatic Water Conditioner Owners Guide...

  • Page 2: Attention Culligan Customer

    Culligan equipment. This publication is written specifically for these individuals and is intended for their use. We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury.

  • Page 3: Table Of Contents

    Performance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences between the models. The softener warranty is located on page 55 of this Owner’s Guide.

  • Page 5: Performance Specifications

    10” Model 1 1/4” 5-cycle Control Valve Reinforced Thermoplastic Overall Conditioner Height 62 in Media Tank Design Quadra-Hull ® Media Tank Dimensions 10 x 54 in (Dia x Ht) Salt Storage Tank 18 x 43 in Dimensions (Dia x Ht) Exchange Media, Type and Cullex Media, 1.5 ft...

  • Page 6: Introduction

    Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or its affiliates.
  • Page 7 It’s All So Easy, So Economical, So Efficient, So Enjoyable! Kind To Skin And Complexion Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver.
  • Page 8 Softened water is not recommended for house plants because a build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system. Additional information may be obtained from your independently operated Culligan dealer.

  • Page 9: How Your Conditioner Works

    Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan Man has equipment to control the problem. Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types: 1.
  • Page 10 The Culligan Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral Tank, and (C) the Brine System. Process A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary C.

  • Page 11: Predict Mode

    Regeneration. However, if the iron content of the water to be softened is zero, and the hardness level is less than 20 gpg, Culligan has developed a new set of regeneration times geared to reducing salt and water usage. These times are defined under a new operating mode coined “Efficiency Mode”.

  • Page 12: Preparation

    Preparation Component Description The water conditioner is shipped from the factory in a minimum of three cartons. Remove all components from their cartons and inspect them before starting installation. Control Valve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft Plus Microprocessor.
  • Page 13 Dissolved Iron, Particulate Iron, Organic Bound Iron and Bacterial Iron. Hardness sample kits are available through your local Culligan dealer. Pressure - If pressure exceeds 125 psi (860 kPa), install a pressure reducing valve (see materials checklist).

  • Page 14: Installation

    Installation Note: Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes. With the exception of media containers, open the remaining containers, remove all the components, and inspect them before starting installation. Placement Refer to figure 1 for system placement. •...
  • Page 15 Install the outlet manifold into the tank (Figure 2). Cover the top of the manifold with a clean rag. Using a large-mouth funnel, load the Culligan underbedding through the top of the tank. Caution! DO NOT allow the outlet manifold to move when loading the media.
  • Page 16 Installation Mount the Control Valve (cont.) See Figure 4 for a visual on mounting the control valve to the tank. • • • • • • • • • • • Remove and discard the protective cover in the tank neck. Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread.
  • Page 17 Flow Control Eductor Nozzle Listed below is the recommended eductor nozzle to be used at various salt dosages. Tank Injector 10 x 54 1 - white 12 x 52 1 - white 14 x 65 4 - green 16 x 65 4 - green Table 2 - Flow Restrictors Refer to Figure 6 for a visual on changing the eductor nozzle and the backwash flow control.

  • Page 18: Plumbing Connections

    • Plumbing Connections Shipped with each softener is a Culligan the plumbing system. The bypass allows the softener to be isolated from the water service line if service is necessary while still providing water to the home. See the parts list for connectors that are available.

  • Page 19: Drain Line Connection

    Drain Line Connection Refer to Table 3, for drain line length and height limitations. • Remove 1/2” pipe clamp from the small parts pack included with the control. • Route a length of 1/2” drain line from the drain elbow to the drain. •...
  • Page 20 Brine Valve “A” Dimension (cont.) The Culligan Platinum Plus Series serve as a backup refill shutoff in the event of a failure, such as a power outage when in the refill position. The float level should be set based on the salt dosage setting.

  • Page 21: Electrical Connection

    Connect the Brine Line • Measure a length of brine line sufficient to reach from the brine tank to the brine fitting, with no sharp bends. For easier access to the float it is recommended to add an extra four feet (1.3 meters) of length to the brine line.

  • Page 22: Programming

    If you live in an area where power outages occur with a regular frequency, a battery backup option is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for more information.
  • Page 23 The Culligan AccuSoft Plus circuit board controls all the softener functions. These settings are ® ® programmed at the time of installation. The following is a list of all the microprocessor functions in the event that any of the settings need to be adjusted.
  • Page 24 Programming • (cont.) • • • • Regeneration Interval - This setting is used to set the days between regeneration in time clock mode. It is also active in meter or Aqua-Sensor ® time clock backup DIP switch # 10 is set to on. The display will show “REGEN”...
  • Page 25 • Efficiency Mode (flow meter only) - Efficiency mode will only be active if the conditions as explained earlier are met (Not available if DIP switch #6 or DIP switch #9 are on). The “EFFICIENCY MODE” Icon will be displayed with a default of “YES”. Toggle between “YES”...
  • Page 26 Programming • (cont.) • • • • Salt Dosage - This setting is used to set the salt dosage. The display will first show “dOSAGE” for two seconds and then display the default (or previously programmed value). The proper units (lbs or kg) will appear according to dip # 7 setting (English/Metric). Adjust the salt dosage with the “Up”...
  • Page 27 • Total Capacity Set Point (Max Capacity) - This setting is used to program a value that corresponds to the maximum capacity that can be expected from a unit before it is completely exhausted. If the unit reaches this set point an immediate regeneration will occur .

  • Page 28: Statistic Functions

    Statistic The statistical functions are reached by pressing the “Information” key. Repetitive presses of the “Statistics” key will cycle through the standard statistics mode until cycled back to time of day Functions display. Once either of the Information menus is entered the information shown for each display is outlined below: •...

  • Page 29: Final Start-Up

    Regeneration There are several conditions that will cause the control to trip a regeneration. The “REGEN” enunciator will light when the control has signaled for a regeneration. The “REGEN” enunciator will flash while the control is in regeneration. The following are conditions that will call for regeneration: When the Soft-Minder meter has recorded the passage of a predetermined number of...
  • Page 30 Sanitize the unit as you leave the installation site (See Sanitizing Procedure). Note: Unplugging the Culligan Platinum Plus Series water softener will not affect any of the control settings (The control must be plugged in for at least 10 minutes.). Once programmed in, the settings will be stored indefinitely.
  • Page 31 Recommended Aqua-Sensor • Close the main water supply valve. • Install the sensor probe into the tank but do not connect the sensor to the control at this time. • Set the Bypass Valve to the bypass position. • Ensure that all faucets at the installation site are closed. •...

  • Page 32: Salt Supply, Usage And Service

    “bridging”. Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by your Culligan Dealer. He or she is the expert and can provide you with the best product for your Culligan Water Conditioner.

  • Page 33: Care And Cleaning Of Your Water Conditioner

    To do this, put the unit on bypass as indicated on page 34. Then, call your Culligan dealer to have your system sanitized before it is placed back into service.

  • Page 34: To Clean Out The Salt Storage Tank

    To Clean Out the Salt Storage Tank Cleaning of A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low.

  • Page 35: Sanitizing Procedure

    Caution! Hazard from toxic fumes! Chlorine bleach and common iron control chemicals may generate toxic fumes when mixed. • If the unit uses Culligan Sofner-gard hydrosulfite, sodium bisulfite, or any other reducing agent, disconnect the device feeding the chemical(s) and manually regenerate the unit before sanitizing.

  • Page 36: Things To Check Before You Call For Service

    Guests, family additions, new water-using appliances, etc., all will result in more water usage and will require more capacity from your conditioner. You can reprogram your recharging schedule by following the directions on pages 18 - 23. Call your Culligan dealer for advice and save a service call.

  • Page 37: Error Codes

    If the error was not fixed, the board will re- display the error code. If the error code does not reset please contact your local Culligan Dealer. For additional troubleshooting or service needs, please contact your local Culligan Dealer.

  • Page 38: When And How To Bypass Your Water Conditioner

    Bypass When and How to Bypass Your Water Conditioner Normally, all water except outside lines passes through the water conditioner. There are times when the water conditioner should be bypassed, using the Bypass Valve. You should bypass: Bypass Valve To bypass the valve, turn bypass knob on both sides of the valve to bypass position (see figures 13 and 14).

  • Page 39: Culligan Platinum Plus Series 10" Water Softener With Soft-Minder

    Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water. Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 40: Culligan Platinum Plus Series 10" Water Softener With Aqua-Sensor

    Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water. Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 41: Culligan Platinum Plus Series 12" Water Softener With Soft-Minder

    Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water. Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 42: Culligan Platinum Plus Series 12" Water Softener With Aqua-Sensor

    Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water. Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 43: Culligan Platinum Plus Series 14" Water Softener With Soft-Minder

    Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in your water. Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 44: Culligan Platinum Plus Series 14" Water Softener With Aqua-Sensor

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 45: Culligan Platinum Plus Series 16" Water Softener With Soft-Minder

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

  • Page 46: Culligan Platinum Plus Series 16" Water Softener With Aqua-Sensor

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 47 Table 4 - Maximum Allowable Drain Line Length Operating 0ft (0m) 2ft (0.6m) Pressure 30psi 60 ft 50 ft (210 kPa) (18 m) (15 m) 40 psi 100 ft 90 ft (279 kPa) (30 m) (27 m) 50 psi 145 ft 115 ft (349 kPa) (41 m)

  • Page 48: Parts List

    Parts List Head Assembly 15 14 13 18 17...
  • Page 49 Item No. No.Req’d Part No. 2,3,4 01019693 01019650 8 & 9 01019652 01019649 01019656 01019648 01019743 01019651 01018519 01018852 17& 18 01018516 21 & 22 01019657 01018133 Description Backplate Backplate Adapter Kit - Includes Backplate Adapter, 4ea Tabs & 4ea Screws Screw Screw Lower Support Plate...
  • Page 50 Parts List Valve Assembly...

  • Page 51: Valve Assembly

    Item No. No.Req’d Part No. 01018690 01019662 01019744 01019665 01019667 01019670 01019674 01019678 01019668 01019679 01019680 01019681 01019682 01019683 01019684 01019685 01019687 01019688 01019689 01019690 01019691 01019745 01014153 01019669 P1014848 P0440052 Description Control Valve, Assembled Piston Assembly Clip - 10 Pack Seal &...

  • Page 52: Bypass Assembly

    Parts List Bypass Assembly Item No. No.Req’d Part No. 01019718 Bypass Valve Assembly 01019697 Connector, 1” NPT w/ O-Ring - 5 Pack 01019698 Connector, 1 1/4” NPT w/ O-Ring - 5 Pack 01019699 Connector, 1” & 1 1/4” Brass Sweat w/ O-Ring 01019744 Plastic Clip - 10 Pack 01019745...
  • Page 53 Item No. Part No. Description 01-0166-18 Tank Assembly, 10” w/ Fillport, Complete 01-0171-92 Tank Assembly, 12” w/ Fillport, Complete, Less Media 01-0171-94 Tank Assembly, 14” w/ Fillport, Complete, Less Media 01-0171-96 Tank Assembly, 16” w/ Fillport, Complete, Less Media 01-0163-52 Tank Assembly, 10”...
  • Page 54 Parts List 16” and 18” Brine Systems Item Part No. Description 01-0187-05 Brine System, 250 lb 01-0187-15 Brine System, 375 lb 01-0187-09 Replacement Tank, 250 lb 01-0187-16 Replacement Tank, 375 lb 01-0187-04 Cover, 250 lb 01--0187-17 Cover, 375 lb 01-0187-07 Salt Plate, 250 lb 01-0187-13 Salt Plate, 375 lb...
  • Page 55 Item Part No. Description 01-0187-06 Brine Valve 01-0187-10 BLFC Elbow - 0.45 gpm 01-0187-11 BLFC Elbow - 0.8 gpm Parts List Brine Valve...
  • Page 56 Parts List 24” Brine System Item Part No. Description 01-0187-20 Brine System, 650 lb 01-0187-18 Replacement Tank, 650 lb 01-0187-14 Cover, 650 lb 01-0189-09 Salt Plate, 650 lb 01-0187-08 Brine Chamber 01-0187-06 Brine Valve...

  • Page 57: Circuit Board Diagram

    Front View of Interface Configuration Dip Switch - 7125 Softener Setting: 1-off, 2-on Rear View of Interface Circuit Board Green Power 2.5V Black Power 24V White Flow Meter Sensor Motor and power wires are not polarity sensitive Circuit Board Reset Switch Rear View of HH24 Circuit Board Motor...

  • Page 58: Water Analysis

    Records and Important Data on Your Water Conditioner Data It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer.

  • Page 59: Culligan Limited Warranty

    If a part described above is found defective within the specified period, you should notify your independently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer.
  • Page 60 You Get More We’re here to provide you with fast, dependable service, making sure any problems you have are taken care of. The Culligan Man has been around for seventy years, delivery dependable Than a Quality service all along. That’s why people say “Hey, Culligan Man! ”...

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Platinum plus 14"Iron-cleer plus

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