Faq; Warranty - infobit iSwitch 265K User Manual

7. FAQ

(1) Do the network switch and the wireless router require specific settings?
The network switch doesn't require specific settings. You need to enable DHCP server on the
wireless router and ensure the IP addresses in the pool don't start with "169.254".
(2) Why can't the VDirector find online devices?
Ensure the network switch's broadcasting function is not disabled specifically.
(3) Do the transmitter and receiver support RS232 routing?
Yes. RS232 and audio routing will always follow video routing.
(4) Is it available to configure video wall in the One-to-Many application?
Yes.
(5) What about the networking size?
One iSwitch 265K-T (Transmitter/ Encoder) can be displayed by up to 50x iSwitch 265K-R
(Receiver/ Decoder) at the same time.
Note: As the number of the watching receivers increases, the end-to-end latency increases
accordingly.
(6) May I change the matched transmitter for a receiver without using VDirector app?
Yes. The matched transmitter will change by simply holding on the ID key in the front panel
of a receiver for 2 seconds.

8. Warranty

Products are backed by a limited 2-year parts and labor warranty. For the following cases
INFOBIT AV shall charge for the service(s) claimed for the product if the product is still
remediable and the warranty card becomes unenforceable or inapplicable.
1. The original serial number (specified by INFOBIT) labeled on the product has been
removed, erased, replaced, defaced or is illegible.
2. The warranty has expired.
3. The defects are caused by the fact that the product is repaired, dismantled or altered by
anyone that is not from an AV Access authorized service partner. The defects are caused by
the fact that the product is used or handled improperly, roughly or not as instructed in the
applicable User Guide.
4. The defects are caused by any force majeure including but not limited to accidents, fire,
earthquake, lightning, tsunami and war.
INFOBIT AV www.infobitav.com info@infobitav.com