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Complete.
Completa.
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TROUBLESHOOTING
CAUTION: Do Not force the door panels to move as doing so may result in breakage and risk of injury. If the following steps do not resolve the
associated symptoms or for any questions, call Delta Shower Doors Customer Care Team at 1-800-964-4850.
Symptom: Operation
Recommended Action
1. Sliding door panel is difficult to move.
a. Ensure that magnetic seal and blade seal on door panel does not contact bottom sill.
b. Check to ensure anti-jump assemblies are not contacting the top track. If contact is found, see step 44 to adjust.
c. Check to ensure that water diverter seal is not contacting base of center guide. If contact is found, press water diverter
seal firmly up against bottom of glass panel.
d. Clean any debris from the top track where the rollers operate.
e. Ensure that center guide is properly connected to the bottom dam strip (see step 23).
Caution: If glass panel(s) need to be removed at any time, wear appropriate safety glasses and non-slip gloves. Use
2. Excess noise or vibration.
assistance from another capable person. Ensure glass panels do not make contact with any hard surfaces.
a. Carefully check all fasteners and assemblies on inner and outer glass panels. Re-install bottom corner protection on
glass panels.
b. Ensure all screws, set screws and nuts are properly installed and hand tightened until fully secure. Ensure all bushings
and washers are properly installed.
For replacement components, call Delta Shower Doors Customer Care Team at 1-800-964-4850.
Symptom: Finish
Recommended Action
1. Track or Seal Component Discoloration.
Carefully review and follow Care and Cleaning Instructions.
Symptom: Alignment
Recommended Action
1. Magnetic Seals not fully aligned - gaps are present
a. Adjust height of rollers (see steps 61-62) independently to close gaps at top or bottom of seals.
between the magnetic seals.
b. With sliding door closed, use a thin plastic shim to push the magnetic seal of the door towards the magnetic seal of the
wall jamb. Repeat where any gaps remain for both inside and outside the shower.
2. Magnetic seals not fully aligned - magnetic seals are
a. If glass and wall jamb appear aligned but seals appear to resist, remove one seal, flip vertically and re-apply.
offset vertically.
b. If glass and wall jamb do not appear to be vertically aligned, wall jamb may need to be re-installed.
Symptom: Water Leaks
Recommended Action
1. Water leaks under dam strip or fixed panel.
a. Ensure dam strip and hold down brackets are properly seated against sill.
b. Evenly re-apply silicone sealant to outside of shower environment along all bottom surfaces. Be sure to seal edges of
center guide and dam strip supports as well.
2. Water leaks between glass panels.
For optimal water retention, it is recommended that shower assembly is installed such that the inside door panel closes
on the same side as the shower head. If this is not possible, consider the following:
a. Ensure blade seals are installed in correct locations and orientation (see steps 63-64).
3. Water leaks under the door panel.
a. Ensure water diverters are installed on door panels with diverter fin oriented towards the shower environment
(see steps 31a, 31b and/or 39a, 39b).
4. Water leaks between magnetic seals.
a. Ensure positive contact exists along entire length of both magnetic seals. For adjustment of seals, see steps 61-62 and
recommended actions from first symptom of system alignment above.
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