Panasonic TOUGHBOOK CF-M34 Series Operating Instructions Manual page 21

Dealing with Problems
(Summary)
When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic
Technical Support.
Starting Up
The power indicator or bat¬
tery indicator is not lit
is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op¬
eration is extremely slow'
• Check the cable connection for the AC adaptor.
• Check to see if a fully charged battery is properly installed.
• Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
When the previous item is
not the cause
RWindows:98)Hwin'dows 2000WI
When resuming from the
standby or hibernation
mode, [H| does not appear
even if a password has been
set in the Setup Utility
[(WimiowsT98l]
When starting up in the
MS-DOS mode, the USB
floppy disk drive can not be
used
The password of the admin¬
istrator was forgotten
Press
CF9)
in the Setup Utility (Q3 l^^]e "Setup Utility"). This will restore the Setup
Utility's settings to their default values (except the password settings). Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set¬
tings. (The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.)
• You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel],
• When the computer is connected to a Local Area Network (LAN), confirm the date and
time of the server.
• If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Contact Panasonic Technical Support.
• This computer will not correctly recognize the date and time starting from the year 2100
A.D.
• When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT® is not installed. When the standby or hibernation function is
used under this condition, the date and time may be incorrectly displayed. Correct the
date and time, and then install Phoenix APM 2.0 for Windows NT®.
• When the standby or hibernation function is used frequently, discrepancies may occur in
the display of the date and time even if APM 2.0 for Windows NT is installed. You can set
the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
• Press CF9) in the Setup Utility (Q= "Setup Utility"). This will restore the Setup
Utility's settings to their default values (except the password settings).
• Try removing all peripheral devices.
• Run SCANDISK to check the hard disk.
• At start-up, press (
Ctrl
) to operate the computer in the Safe mode.
• Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], then
select [Tools] - [Check Now].
• At start-up, press ( F8 ) to operate the computer in the Safe mode.
Use the Windows password as the following.
Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then add
the check mark for [Prompt for password when computer goes off standby].
* ( ): [Power Options]
After powering off the computer, connect the USB floppy disk drive and restart the com¬
puter.
After reinstalling, setup Windows, then set the password again.
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