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Alert Configuration
Note: A problem alert will be sent while the status of the monitored item is non-OK (i.e., WARNING, UNKNOWN or CRITICAL) from the initial or is
from an OK state to a non- OK state or is from a non-OK state to another non-OK state. A recovery alert will be sent while the status of the
monitored item is from a non-OK state to an OK state
Four methods are supported: Log, Email, SNMP Trap and System Tray
Note: Enabled Pooling: periodically checks the health status of monitored items if pooling is enabled. No alert is sent if pooling is disabled.
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Polling Interval: Determines how frequently in seconds the SD5 Web should check the health status of monitored
items. The minimum value is 3 seconds.
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Log: Keeps alerts in a log file named "log.txt[yyyy-mm-dd-sequence]" located in the [install folder] folder. The file is
split into two files once its size becomes greater than 10 MB. The total number of log files to be kept can be
configured by setting the "backup files to keep around" argument.
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E-mail Alert: Sends alerts via e-mail. To use this function, you need to set recipients, an e-mail server address and a
port number as well as a sender's e-mail address. Check SSL or TLS if the e-mail server uses secure connections. If
the e-mail server requires authentication, you will need to set up an account and password to log in to the e-mail
server. Multiple recipients must be separated by a comma.
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SNMP Trap: Sends alerts with SNMP traps. Multiple recipients are separated by a comma.
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System Tray Popup Alert: Sends alerts to local desktop. Note that the function is only available on Windows platform.
The E-mail message Configuration
The E-mail message format is defined by the following attributes:
Mail title:
Item 1: the type of an alert ("Problem ", "Recovery ")
Item 2: the name of the monitored item
Item 3: the status of the monitored item ("OK", "Warning", "Critical", or "Unknown")
Item 4: the time of an alert in date time format
Item 5: the host name and host address which sent out an alert
Mail body:
Item 6: the output message about the status of the monitored item
23 – RS9 User Guide
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