CareCo X-GO ADVANCE User Manual
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CareCo X-GO ADVANCE User Manual

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USER MANUAL
MS03010024
PRODUCT CODE:

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  • Page 1 Scan me on your phone camera to watch our assembly video. USER MANUAL MS03010024 PRODUCT CODE:...
  • Page 2 No claims can be made based on the data and illustrations in this user manual. The X-GO Advance is a Class I Medical Device: Class C Mobility Scooter, with an adjustable maximum speed of 4MPH or 6MPH.
  • Page 3 Operate the scooter at a lower speed before gradually increasing to a higher speed. If any additional assembly, disassembly and/or operation assistance is required, please contact CareCo. Keep this user manual is in a safe place for future reference. KEY DEFINITIONS...

  • Page 4: Table Of Contents

    MS03010024 PRODUCT CODE CONTENTS GETTING STARTED CARTON CONTENTS PRODUCT COMPONENTS SETTING UP YOUR X-GO ADVANCE MOBILITY SCOOTER HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS TILLER CONTROLS CIRCUIT BREAKER SEAT BASKET REAR-VIEW MIRRORS MOBILITY SCOOTER MODES EMERGENCY BRAKING YOUR MOBILITY SCOOTER BATTERIES...
  • Page 5 COMFORT ADJUSTMENTS HEADREST HEIGHT ADJUSTMENT ARMREST ANGLE ADJUSTMENT BACKREST ANGLE ADJUSTMENT SEAT POSITION ADJUSTMENT SEAT HEIGHT ADJUSTMENT TILLER ANGLE ADJUSTMENT OPTIONAL EXTRAS LOOKING AFTER YOUR MOBILITY SCOOTER CLEANING MAINTENANCE MAINTENANCE SCHEDULE REPAIRS TROUBLESHOOTING WARNINGS & TECHNICAL INFORMATION SCOOTER SPECIFICATIONS ELECTROMAGNETIC INTERFERENCE (EMI) PRODUCT RE-ISSUING RECYCLING &...

  • Page 6: Getting Started

    GETTING STARTED CARTON CONTENTS Contact CareCo immediately if ITEM NUMBER DESCRIPTION QUANTITY any of the listed contents are X-GO ADVANCE Mobility Scooter missing. Seat Assembly We strongly recommend that Charger you keep the box and internal Basket packaging for the duration of Rearview Mirror Set your warranty period.

  • Page 7: Setting Up Your X-Go Advance Mobility Scooter

    SETTING UP YOUR X-GO ADVANCE MOBILITY SCOOTER 1. Remove all scooter components from the 2. Push the tiller lever downwards, then lift outer packaging and place them onto a the tiller. level surface. Release the tiller lever when the tiller is at the desired height.
  • Page 8 MS03010024 PRODUCT CODE 5. Lift & hold the seat lever, then place the 6. Lift the seat lever, then rotate the seat seat onto the seat post at a 90-degree towards the tiller to secure the position. angle away from the tiller. 7.
  • Page 9 9. Press and hold the tiller basket holder 10. Charge the scooter for 8-12 hours before latch, then place the basket onto the use. basket holder.

  • Page 10: How To Use Your Mobility Scooter

    MS03010024 PRODUCT CODE HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS TRANSFERRING TO & FROM There are two methods for users to get on or off of the mobility scooter safely. Always ensure the scooter is switched [OFF] and in [DRIVE] mode before getting on/off the scooter.
  • Page 11 METHOD 2 TRANSFERRING TO Lift the scooter armrest(s) upwards Support your body by placing one foot on the scooter footplate before lowering into the seat. Lower the armrest into its resting position. TRANSFERRING FROM Lift the scooter armrest(s) upwards. Support your body by placing one foot on the ground before pushing upwards to lift out of the seat.
  • Page 12 MS03010024 PRODUCT CODE THRESHOLDS & FIXED OBSTACLES Approach thresholds vertically to avoid scooter misbalance. Incorrect Approach Correct Approach STAIRS, ESCALATORS AND LIFTS The scooter is not designed to travel up/down stairs and escalators. Use a lift whenever possible. DOORS & GATES Determine whether the door/gate opens towards or away from the user.
  • Page 13 BRAKING TYPES REGENERATIVE BRAKING Slows the scooter when the throttle returns to the centre position Slows the scooter when the speed limiter is exceeded PARKING BRAKE Activates after the scooter has come to a stop. Activates when the product is in [DRIVE] mode and is powered [OFF]. BRAKING DISTANCE On flat surfaces, braking distance is approximately equal to the length of the scooter.

  • Page 14: Tiller Controls

    MS03010024 PRODUCT CODE TILLER CONTROLS SPEED DIAL BATTERY GAUGE MAX SPEED SWITCH Turn clockwise to increase Displays the battery level Push to switch between a the scooter’s speed setting. status. 4MPH or 6MPH maximum (Towards the hare icon) speed limit. The battery is fully GREEN Turn anti-clockwise to...

  • Page 15: Circuit Breaker

    TILLER CHARGING SOCKET Insert the charger to charge the scooter’s battery. USB PORT Insert USB powered accessories and devices. CIRCUIT BREAKER Your scooter is equipped with a circuit breaker to protect the motor and other components in case of a power overload. If the scooter overloads, the power will turn off. To reactivate the scooter: 1.

  • Page 16: Seat

    MS03010024 PRODUCT CODE SEAT ATTACHING REMOVING 1. Lift the seat lever and place the seat onto 1. Lift the seat lever and rotate the seat 90 the seat post at a 90-degree angle. degrees away from the tiller. 2. Whilst lifting the seat lever, rotate the seat 2.

  • Page 17: Basket

    BASKET ATTACHING 1. Press and hold the basket holder latch. 2. Place the basket onto the tiller basket holder. REMOVING 1. Press and hold the basket holder latch. 2. Lift the basket away from the tiller basket holder. REAR-VIEW MIRRORS ATTACHING 1.

  • Page 18: Mobility Scooter Modes

    MS03010024 PRODUCT CODE MOBILITY SCOOTER MODES DRIVE MODE FREEWHEEL MODE (ELECTRONIC ASSISTED BRAKING) Pull the lever upwards to engage Freewheel Mode. Push the lever downwards to engage Drive Mode. (The scooter will be able to be pushed manually by the user). (The scooter will not be able to be pushed manually by the user).

  • Page 19: Your Mobility Scooter Batteries

    YOUR MOBILITY SCOOTER BATTERIES If for any reason the scooter requires replacement batteries, please contact CareCo. BATTERY SPECIFICATION BATTERY TYPE LEAD-ACID SPILLABLE/NON-SPILLABLE NON-SPILLABLE VOLTAGE AMPAGE 38AH QUANTITY WATT HOURS 456WH WARNING! Do not tamper with the batteries. MAXIMUM POTENTIAL DISTANCE – 40KM The maximum distance will vary depending on driving surface, operating habits, weather conditions and user weight.

  • Page 20: Charging Your Mobility Scooter

    MS03010024 PRODUCT CODE CHARGING YOUR MOBILITY SCOOTER CHARGING VIA BATTERY 1. Lift the plastic cover behind the footplate to reveal the charging socket. 2. Insert the charger’s 3-pin output to the socket on the battery pack. 3. Insert the outlet plug into a wall socket. 4.

  • Page 21: Charging Regime

    CHARGING REGIME Maintaining good charging habits for your mobility scooter will maximize battery life and range per charge. Battery charging times range from 8-12 hours. This is dependent on scooter usage, ambient temperature, and operating habits. Daily Use If the scooter is used daily, charge the battery at the end of each day, and leave it on charge until the following morning.

  • Page 22: Transportation & Storage

    MS03010024 PRODUCT CODE TRANSPORTATION & STORAGE TRANSPORTATION LAND TRANSPORT Ensure any adjustable parts are properly secured before transport to avoid transit damage. WARNING! This product cannot be used as a seat in a motor vehicle. STORING THE SCOOTER SHORT TERM STORAGE Store the scooter in a cool and dry environment.
  • Page 23 COMFORT ADJUSTMENTS HEADREST HEIGHT ADJUSTMENT 1. Press and hold the headrest latch. 2. Lift or lower the headrest until it is in a suitable and comfortable position. 3. Release the headrest latch to secure the position. ARMREST ANGLE ADJUSTMENT 1. Rotate the armrest adjustment dial clockwise/anticlockwise until the armrest is in a suitable and comfortable position.
  • Page 24 MS03010024 PRODUCT CODE BACKREST ANGLE ADJUSTMENT 1. Lift & hold the backrest lever upwards. 2. Pivot the backrest forwards or backwards until it is in a suitable and comfortable position. 3. Release the backrest lever to secure the position. SEAT POSITION ADJUSTMENT 1.
  • Page 25 SEAT HEIGHT ADJUSTMENT The seat height can be adjusted using simple household tools. Ensure the scooter is switched [OFF] and the red battery plugs are disconnected before adjusting the seat height. 1. Remove the seat & battery cover from the scooter.
  • Page 26 PRODUCT CODE OPTIONAL EXTRAS MOBILITY SCOOTER ALARM Keep your mobility scooter safe with the mobility scooter alarm. Contact CareCo for more information. STRETCHTEC MOBILITY COVER Protect your mobility scooter with the StretchTec Mobility Cover. Contact CareCo for more information. DELUXE SCOOTER ACCESSORY PACK The essential accessory pack for your mobility scooter.
  • Page 27 LOOKING AFTER YOUR MOBILITY SCOOTER PRELIMINARY CHECKS • Ensure the scooter is switched [OFF] before getting on or off. • Ensure the scooter is in [DRIVE] mode before setting off. • Check tyres for wear. • Check all fixings are secure. CLEANING Regular use of the scooter will accumulate dirt and debris over time.
  • Page 28 REPAIRS Certain scooter components can be repaired by the user with guidance provided by CareCo. Other components can only be repaired/replaced by a service technician. If for any reason the scooter requires repair due to a defect, contact CareCo immediately.
  • Page 29 TROUBLESHOOTING Your X-GO Advance features an automatic fault warning function. If there is an internal issue with the scooter, the battery indicator will flash, and the horn will sound. FLASH CODE POSSIBLE CAUSE POSSIBLE REMEDY 1 FLASH CODE The battery voltage is too low.
  • Page 30 MS03010024 PRODUCT CODE WARNINGS & TECHNICAL INFORMATION SPECIFICATIONS OVERALL LENGTH (mm) 1300 OVERALL WIDTH (MM) OVERALL HEIGHT (MM) 1150-1290 FRONT WHEEL DIAMETER (IN) 10 “ x 3 “ PU tyre REAR WHEEL DIAMETER (IN) 10 “ x 3 “ PU tyre TOTAL WEIGHT INCLUDING BATTERIES (KG) WEIGHT OF HEAVIEST COMPONENT (KG) MAXIMUM SPEED (MPH)
  • Page 31 ELECTROMAGNETIC INTERFERENCE (EMI) Powerchairs and mobility scooters may be susceptible to electromagnetic interference (EMI). Electromagnetic energy (EM) is emitted from sources such a radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference (from radio wave sources) can cause the powerchair/mobility scooter to release its brakes, move by itself, or move in unintended directions.
  • Page 32 Electronic Equipment policies (W.E.E.E). For battery disposal, users should follow local disposal/recycling regulations. Contact CareCo if further advice is needed regarding recycling & disposal. INTENDED USE This product is intended for users who experience difficulty in walking and/or have reduced mobility.
  • Page 33 PRODUCT IDENTIFICATION The product identification label is located on the seat post. DEFINITIONS Model number Refer to instruction manual Batch code Caution Date of manufacturer Indicates electrical / electronic equipment must be disposed of in accordance with the WEEE regulation. Manufacturer’s address Keep away from rain Product expiry date...
  • Page 34 PRODUCT CODE GENERAL WARNINGS • Take appropriate safety measures and obey local pedestrian traffic rules. CareCo are not responsible for personal injury and/or product damage caused by improper use. • Use safety equipment such as reflectors, reflective clothing, and lighting when in low lit areas.
  • Page 35 EXPECTED LIFETIME The Expected Lifetime is the estimated period of time for which the scooter is expected to function according to its intended use. Various items such as weight capacity, user behaviour, external conditions and intensity of use can affect the expected lifetime. WEIGHT CAPACITY: USER BEHAVIOUR: If the user exceeds the weight limit specified,...
  • Page 36 Parts that have been purchased by the end user after the original warranty period has expired have a warranty period of 12 months. CareCo is not responsible if the scooter requires repair or replacement as a direct result of: •...
  • Page 37 NOTES...
  • Page 38 056059 114323 MOBILITY SCOOTER...

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Ms03010024

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