Do you have a question about the XGO NANO MS04010013 and is the answer not in the manual?
Questions and answers
Maurice Broughton-Braithwaite
March 3, 2025
my scooter dose not respond to the remote
1 comments:
Mr. Anderson
March 3, 2025
The CareCo X-GO Nano scooter may not respond to the remote if the folding remote is lost or broken. In this case, a replacement remote needs to be paired with the scooter before it can be used. To pair a new remote, follow these steps:
1. Fold the scooter and place it in the trolley position. 2. Locate the pairing button on the underside of the scooter. 3. Press and hold the pairing button for 5 seconds using a hex key. 4. Press the green button on the folding remote to initiate the pairing procedure.
If the issue persists, contact CareCo for further assistance.
Summary of Contents for CareCo XGO NANO MS04010013
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Scan me on your phone camera to watch our assembly video. USER MANUAL MS04010013 PRODUCT CODE:...
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Portable, and effortlessly foldable, the X-GO Nano is the ideal companion designed to increase independence in your daily life. Due to CareCo’s commitment to continuous product improvement, product information and designs are subject to change without notice. No claims can be made based on the data and illustrations in this user manual.
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Operate the scooter at a lower speed before gradually increasing to a higher speed. If any additional assembly, disassembly and/or operation assistance is required, please contact CareCo. Keep this user manual is in a safe place for future reference. KEY DEFINITIONS...
MS04010013 PRODUCT CODE CONTENTS GETTING STARTED CARTON CONTENTS PRODUCT COMPONENTS SETTING UP YOUR X-GO NANO MOBILITY SCOOTER HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS BRAKING TYPES EMERGENCY BRAKING TILLER CONTROLS POWERING THE SCOOTER SEAT ARMRESTS YOUR MOBILITY SCOOTER BATTERY BATTERY INSTALLATION &...
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COMFORT ADJUSTMENTS TILLER HEIGHT ADJUSTMENT ARMREST HEIGHT ADJUSTMENT OPTIONAL EXTRAS TRAVEL BAG LOOKING AFTER YOUR MOBILITY SCOOTER PRELIMINARY CHECKS CLEANING MAINTENANCE MAINTENANCE SCHEDULE REPAIRS TROUBLESHOOTING PAIRING PAIRING A FOLDING REMOTE WARNINGS & TECHNICAL INFORMATION SCOOTER SPECIFICATIONS ELECTROMAGNETIC INTERFERENCE (EMI) PROGRAMMING PRODUCT RE-ISSUING RECYCLING &...
MS04010013 PRODUCT CODE GETTING STARTED CARTON CONTENTS Contact CareCo immediately if ITEM NUMBER DESCRIPTION QUANTITY any of the listed contents are X-GO Nano Mobility Scooter missing. Battery Pack We strongly recommend that Battery Charger you keep the box and internal...
SETTING UP YOUR X-GO NANO MOBILITY SCOOTER 1. Remove all scooter components from the 2. Connect the scooter’s battery cable and outer packaging and place them onto a power cable together. level surface. The rear folding lights will illuminate. 3. Press the green folding button to initiate 4.
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MS04010013 PRODUCT CODE 5. Place the scooter carpet onto the base of 6. Loosen the tiller knob, then adjust the the scooter. height of the tiller until suitable. Tighten the tiller knob to secure the position. 7. Press and hold the lower armrest(s) 8.
HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS TRANSFERRING TO & FROM Always ensure the scooter is switched [OFF] before getting on/off the scooter. TRANSFERRING TO Fold the scooter armrest(s) backwards. Support your body by placing one foot on the scooter footplate before lowering into the seat.
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MS04010013 PRODUCT CODE THRESHOLDS & FIXED OBSTACLES Approach thresholds vertically to avoid scooter misbalance. Incorrect Approach Correct Approach STAIRS, ESCALATORS AND LIFTS The mobility scooter is not designed to travel up/down stairs and escalators. Use a lift whenever possible. DOORS & GATES Determine whether the door/gate opens towards or away from the user.
BRAKING TYPES REGENERATIVE BRAKING • Slows the scooter when the throttle returns to the centre position. • Slows the scooter when the speed limiter is exceeded. PARKING BRAKE • Activates after the scooter has come to a stop. • Activates when the product is accelerating and is powered [OFF]. BRAKING DISTANCE On flat surfaces, braking distance is approximately equal to the length of the scooter.
MS04010013 PRODUCT CODE TILLER CONTROLS SPEED DIAL BATTERY GAUGE FRONT LIGHT SENSOR Turn clockwise to increase the Displays the battery level Detects ambient brightness. scooter’s speed setting. status. In low-lit areas, headlights automatically activate. Turn anti-clockwise to The battery is fully GREEN decrease the scooter’s speed charged.
POWERING THE SCOOTER Your X-GO Nano features a keyless entry system, allowing you to power [ON] the scooter without using a mechanical key. POWERING [ON] 1. Push the power button to enter 2. Hold the key fob up to the power button [STANDBY] mode.
MS04010013 PRODUCT CODE SEAT The X-GO Nano features a spring-loaded chair backrest. UNFOLDING Lift the backrest, then sit on the scooter to keep the backrest upright. FOLDING The backrest will fold down by itself after leaving the scooter. ARMRESTS FOLDING UNFOLDING Press and hold the lower armrest button, then Press and hold the lower armrest button, then...
YOUR MOBILITY SCOOTER BATTERY BATTERY INSTALLATION & REMOVAL INSTALLING REMOVING 1. Remove the battery cover from the scooter. 1. Remove the battery cover from the scooter. 2. Insert the battery pack into the battery tray. 2. Disconnect the battery cable & power cable using the tool provided.
MS04010013 PRODUCT CODE CHARGING YOUR MOBILITY SCOOTER HOW TO CHARGE YOUR SCOOTER BATTERY 1. Insert the charger’s 3-pin output into the socket on the scooter. 2. Insert the outlet plug into a wall socket. 3. Switch [ON] the wall socket. 4.
UNFOLDING & FOLDING YOUR SCOOTER Ensure the scooter has sufficient charge to complete the folding/unfolding procedure. ACTIVATING THE REAR FOLDING LIGHTS The scooter’s rear folding lights can be activated in three different ways. METHOD 1 1. Press the scooter’s power button to enter 2.
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MS04010013 PRODUCT CODE METHOD 3 1. Press the scooter’s power button to enter 2. Power [ON] the scooter using the key fob. [STANDBY] mode. 2. Press the scooter’s power button to turn [OFF] the scooter. The rear folding lights will illuminate.
FOLDING & UNFOLDING (VIA REMOTE) Ensure the scooter’s rear folding lights are [ON] and the scooter is [OFF] or in [STANDBY] Mode before folding & unfolding. UNFOLDING 1. Activate the rear folding lights following one 2. Press and hold the green button on the of the three methods found within this user folding remote to initiate the unfolding manual.
MS04010013 PRODUCT CODE FOLDING & UNFOLDING (VIA REAR BUTTON) Ensure the scooter’s rear folding lights are [ON] and the scooter is [OFF] or in [STANDBY] Mode before folding & unfolding. UNFOLDING 1. Activate the rear folding lights following one 2. Press and hold the green button at the of the three methods found within this user rear of the scooter to initiate the unfolding manual.
TRANSPORTATION & STORAGE TRANSPORTATION CARRYING Fold the scooter following the instructions found in this user manual, then lift/carry it from the rear seat handle. PULLING ALONG Fold the scooter following the instructions found in this user manual, then pull the scooter along on its trolley wheels.
MS04010013 PRODUCT CODE STORING THE SCOOTER SHORT TERM STORAGE Store the scooter in a cool and dry environment. Do not store in extreme temperatures. LONG TERM STORAGE Fully charge the battery before long term storage. Store the scooter in a cool and dry environment. Do not store in extreme temperatures. Charge the battery once every two weeks to preserve the life of the battery.
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COMFORT ADJUSTMENTS TILLER HEIGHT ADJUSTMENT 1. Loosen the tiller knob by turning it anticlockwise. 2. Lift/lower the tiller to the desired height. 3. Tighten the tiller knob by turning it clockwise to secure the position. ARMREST HEIGHT ADJUSTMENT 1. Press and hold the upper armrest button. 2.
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MS04010013 PRODUCT CODE OPTIONAL EXTRAS TRAVEL BAG Keep your scooter safe when travelling around with the X-GO Nano Travel Bag. Contact CareCo for more information.
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LOOKING AFTER YOUR MOBILITY SCOOTER PRELIMINARY CHECKS • Ensure the scooter is switched [OFF] before getting on or off. • Check tyres for wear. • Check all fixings are secure. CLEANING Regular use of the scooter will accumulate dirt and debris over time. Clean the scooter using mild soap and warm water, then dry using a cloth.
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REPAIRS Certain scooter components can be repaired by the user with guidance provided by CareCo. Other components can only be repaired/replaced by a service technician. If for any reason the scooter requires repair due to a defect, contact CareCo immediately.
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Wait for 10 minutes. The motor has overheated. Switch [ON] the scooter. 4 FLASH CODE The motor and/or its associated wiring Contact CareCo. has a fault. The brake and/or its associated wiring 5 FLASH CODE Contact CareCo. has a fault.
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MS04010013 PRODUCT CODE PAIRING If your X-GO Nano folding remote becomes lost or broken, a replacement will need to be paired to your scooter before it can be used. PAIRING A FOLDING REMOTE 1. Fold the scooter, then place it in the trolley 2.
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WARNINGS & TECHNICAL INFORMATION SPECIFICATIONS OVERALL LENGTH (MM) OVERALL WIDTH (MM) OVERALL HEIGHT (MM) 730~830 FOLDED LENGTH (MM) FOLDED WIDTH (MM) FOLDED HEIGHT (MM) FRONT WHEEL DIAMETER (IN) REAR WHEEL DIAMETER (IN) TOTAL WEIGHT INCLUDING BATTERIES (KG) WEIGHT OF HEAVIEST COMPONENT (KG) 23.5 MAXIMUM SPEED (MPH) 4MPH...
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MS04010013 PRODUCT CODE ELECTROMAGNETIC INTERFERENCE (EMI) Powerchairs and mobility scooters may be susceptible to electromagnetic interference (EMI). Electromagnetic energy (EM) is emitted from sources such a radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference (from radio wave sources) can cause the powerchair/mobility scooter to release its brakes, move by itself, or move in unintended directions.
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Electronic Equipment policies (W.E.E.E). For battery disposal, users should follow local disposal/recycling regulations. Contact CareCo if further advice is needed regarding recycling & disposal. INTENDED USE This product is intended for users who experience difficulty in walking and/or have reduced mobility.
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MS04010013 PRODUCT CODE PRODUCT IDENTIFICATION The product identification label is located on the scooter footplate. DEFINITIONS Model number Refer to instruction manual Batch code Caution Date of manufacturer Indicates electrical / electronic equipment must be disposed of in accordance with the WEEE regulation. Manufacturer’s address Keep away from rain Product expiry date...
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GENERAL WARNINGS • Take appropriate safety measures and obey local pedestrian traffic rules. CareCo are not responsible for personal injury and/or product damage caused by improper use. • Use safety equipment such as reflectors, reflective clothing, and lighting when in low lit areas.
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MS04010013 PRODUCT CODE EXPECTED LIFETIME The Expected Lifetime is the estimated period of time for which the scooter is expected to function according to its intended use. Various items such as weight capacity, user behaviour, external conditions and intensity of use can affect the expected lifetime.
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Parts that have been purchased by the end user after the original warranty period has expired have a warranty period of 12 months. CareCo is not responsible if the scooter requires repair or replacement as a direct result of: •...
Need help?
Do you have a question about the XGO NANO MS04010013 and is the answer not in the manual?
Questions and answers
my scooter dose not respond to the remote
The CareCo X-GO Nano scooter may not respond to the remote if the folding remote is lost or broken. In this case, a replacement remote needs to be paired with the scooter before it can be used. To pair a new remote, follow these steps:
1. Fold the scooter and place it in the trolley position.
2. Locate the pairing button on the underside of the scooter.
3. Press and hold the pairing button for 5 seconds using a hex key.
4. Press the green button on the folding remote to initiate the pairing procedure.
If the issue persists, contact CareCo for further assistance.
This answer is automatically generated