CareCo X-GO TravelPro User Manual
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CareCo X-GO TravelPro User Manual

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USER MANUAL
MS04010012
PRODUCT CODE:

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Summary of Contents for CareCo X-GO TravelPro

  • Page 1 Scan me on your phone camera to watch our assembly video. USER MANUAL MS04010012 PRODUCT CODE:...
  • Page 2 No claims can be made based on the data and illustrations in this user manual. The X-GO TravelPro is a Class I Medical Device: Class B Mobility Scooter, limited to a maximum speed of 4MPH.
  • Page 3 Operate the scooter at a lower speed before gradually increasing to a higher speed. If any additional assembly, disassembly and/or operation assistance is required, please contact CareCo. Keep this user manual is in a safe place for future reference. KEY DEFINITIONS...

  • Page 4: Table Of Contents

    MS04010012 PRODUCT CODE CONTENTS GETTING STARTED CARTON CONTENTS PRODUCT COMPONENTS SETTING UP YOUR X-GO TRAVELPRO MOBILITY SCOOTER HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS BRAKING TYPES TILLER CONTROLS ARMRESTS SEAT MOBILITY SCOOTER MODES EMERGENCY BRAKING YOUR MOBILITY SCOOTER BATTERY BATTERY INSTALLATION &...
  • Page 5 REPLACING THE SHROUDS OPTIONAL EXTRAS LOOKING AFTER YOUR MOBILITY SCOOTER PRELIMINARY CHECKS CLEANING MAINTENANCE MAINTENANCE SCHEDULE REPAIRS TROUBLESHOOTING WARNINGS & TECHNICAL INFORMATION SPECIFICATIONS ELECTROMAGNETIC INTERFERENCE (EMI) PROGRAMMING PRODUCT RE-ISSUING RECYCLING & DISPOSAL INTENDED USE INTENDED USER INTENDED ENVIRONMENT PRODUCT IDENTIFICATION DEFINITIONS GENERAL WARNINGS EXPECTED LIFETIME...

  • Page 6: Getting Started

    PRODUCT CODE GETTING STARTED CARTON CONTENTS ITEM NUMBER DESCRIPTION QUANTITY Contact CareCo immediately if X-GO TravelPro Mobility Scooter any of the listed contents are Seat w/ Armrests missing. Battery Pack We strongly recommend that Battery Charger you keep the box and internal...

  • Page 7: Setting Up Your X-Go Travelpro Mobility Scooter

    SETTING UP YOUR X-GO TRAVELPRO MOBILITY SCOOTER 1. Remove all scooter components from the 2. Press & hold the yellow tiller adjustment outer packaging and place them onto a lever, then lift the tiller upwards. level surface. Release the yellow tiller adjustment lever when the tiller is at the desired height.
  • Page 8 MS04010012 PRODUCT CODE 5. Lift the seat bracket upwards. 6. Lift the yellow seat lever whilst lowering the seat onto the seat bracket. An audible “click” will confirm the seat bracket is secure. Release the yellow seat lever to secure the position.
  • Page 9 9. Place the basket onto the basket bracket. 10. Charge the scooter for 6-8 hours before first use.

  • Page 10: How To Use Your Mobility Scooter

    MS04010012 PRODUCT CODE HOW TO USE YOUR MOBILITY SCOOTER USER INSTRUCTIONS TRANSFERRING TO & FROM Always ensure the scooter is switched [OFF] and in [DRIVE] mode before getting on/off the scooter. Transfer to Lift the scooter armrest(s) upwards. Support your body by placing one foot on the scooter footplate before lowering into the seat.
  • Page 11 THRESHOLDS & FIXED OBSTACLES Approach thresholds vertically to avoid scooter misbalance. Correct Approach Incorrect Approach STAIRS, ESCALATORS AND LIFTS The mobility scooter is not designed to travel up/down stairs and escalators. Use a lift whenever possible. DOORS & GATES Determine whether the door/gate opens towards or away from the user. Reach for the handle and carefully accelerate forwards or backwards depending on the door/ gate orientation.

  • Page 12: Braking Types

    MS04010012 PRODUCT CODE BRAKING TYPES REGENERATIVE BRAKING • Slows the scooter when the throttle returns to the centre position. • Slows the scooter when the speed limiter is exceeded. PARKING BRAKE • Activates after the scooter has come to a stop. •...

  • Page 13: Tiller Controls

    TILLER CONTROLS KEY SWITCH SPEED DIAL THROTTLE LEVER Insert the key and rotate Turn anti-clockwise to Using your right hand, press clockwise to activate the increase the scooter’s speed the throttle lever to move the scooter. setting. (Towards the Hare scooter forwards.

  • Page 14: Armrests

    MS04010012 PRODUCT CODE CHARGING SOCKET Insert the charger to charge the scooter’s battery. TILLER ADJUSTMENT LEVER Raise or lower the tiller to the desired position. USB PORT (1AMP) Insert USB powered accessories and devices ARMRESTS FOLDING UPWARDS FOLDING DOWNWARDS Lift the armrest(s) upwards to assist the user Pull the armrest(s) outwards then push when transferring.

  • Page 15: Seat

    SEAT ATTACHING 1. Lift the yellow lever whilst lowering the seat onto the seat bracket. 2. Release the yellow lever to secure the position. REMOVING Lift the yellow lever whilst pulling the seat upwards. SUGGESTION Fold the seat backrest & armrests to assist the user when attaching or removing the seat.

  • Page 16: Mobility Scooter Modes

    MS04010012 PRODUCT CODE MOBILITY SCOOTER MODES DRIVE MODE FREEWHEEL MODE (ELECTRONIC ASSISTED BRAKING) Push the switch forwards to engage Freewheel Mode. Push the switch backwards to engage Drive Mode. (The scooter will be able to be pushed manually). (The scooter will not be able to be pushed manually).

  • Page 17: Your Mobility Scooter Battery

    YOUR MOBILITY SCOOTER BATTERY BATTERY INSTALLATION & REMOVAL INSTALLING REMOVING 1. Place the battery pack into the battery 1. Push the battery release button. tray. 2. Lift the battery pack away from the 2. Push downwards on the front of the scooter.

  • Page 18: Charging Your Mobility Scooter

    MS04010012 PRODUCT CODE CHARGING YOUR MOBILITY SCOOTER Your X-GO Travel Pro battery can be charged on, or away from the scooter. HOW TO CHARGE YOUR SCOOTER BATTERY (ON-SCOOTER) 1. Insert the charger’s 3-pin output into the socket on the underside of the tiller panel. 2.

  • Page 19: Charging Regime

    CHARGING REGIME Maintaining good charging habits for your mobility scooter will maximize battery life and range per charge. Battery charging times range from 6-8 hours. This is dependent on scooter usage, ambient temperature, and operating habits. Daily Use If the scooter is used daily, charge the battery daily for 6-8 hours. Weekly Use If the scooter is used once or twice a week, charge the battery for at least 6-8 hours once a week.

  • Page 20: Folding Your Scooter, Transportation & Storage

    FOLDING YOUR SCOOTER, TRANSPORTATION AND STORAGE FOLDING INSTRUCTIONS Your X-GO TravelPro can be folded to make transportation and storage easier. WARNING! Ensure the scooter is switched [OFF] and in [DRIVE] Mode before folding. 1. Lift the basket away from the basket 2.
  • Page 21 4. Pull the spring-loaded knobs on either 5. Press & hold the tiller adjustment lever, side of the seat bracket, then push the then fold the tiller downwards. seat bracket downwards (Optional) Place the seat onto the tiller fixture to secure it to the scooter.

  • Page 22: Transportation

    Ensure any adjustable parts are properly secured before transport to avoid transit damage. WARNING! This product cannot be used as a seat in a motor vehicle. AIR TRANSPORT This scooter can be transported by air with the additional 10AH airline safe battery pack. Contact CareCo for more information.

  • Page 23: Storing The Scooter

    STORING THE SCOOTER SHORT TERM STORAGE Store the scooter in a cool and dry environment. Do not store in extreme temperatures. LONG TERM STORAGE Fully charge the battery before long term storage. Store the scooter in a cool and dry environment. Do not store in extreme temperatures. Charge the battery once every two weeks to preserve the life of the battery.
  • Page 24 This scooter can be transported by air with the additional 10AH airline safe battery pack. Contact CareCo for more information. TRAVEL BAG Keep your X-GO TravelPro safe whilst on the move with the additional travel bag. Contact CareCo for more information.
  • Page 25 LOOKING AFTER YOUR MOBILITY SCOOTER PRELIMINARY CHECKS • Ensure the scooter is switched [OFF] before getting off or on. • Ensure the scooter is in [DRIVE] mode before setting off. • Check tyres for wear • Check all fixings are secure CLEANING Regular use of the scooter will accumulate dirt and debris over time.
  • Page 26 REPAIRS Certain scooter components can be repaired by the user with guidance provided by CareCo. Other components can only be repaired/replaced by a service technician. If for any reason the scooter requires repair due to a defect, contact CareCo immediately.
  • Page 27 2. Place the scooter in [DRIVE] mode. mode. 3. Switch [ON] the scooter 5 FLASH / BEEP The brake and/or its Contact CareCo. associated wiring has a fault. 1. Switch [OFF] the scooter The charger is connected to 6 FLASH / BEEP 2.
  • Page 28 MS04010012 PRODUCT CODE TROUBLESHOOTING (NO FLASH CODE) The scooter may not operate as intended due to a fuse fault undetectable by the automatic fault warning function. Check the fuse(s) and replace if required. 35A BLADE FUSE 3A GLASS FUSE FAULT POSSIBLE CAUSE POSSIBLE REMEDY The tiller display and...
  • Page 29 WARNINGS & TECHNICAL INFORMATION SPECIFICATIONS OVERALL LENGTH (MM) 965.2 OVERALL WIDTH (MM) 495.3 OVERALL HEIGHT (MM) 876.3 FOLDED LENGTH (MM) 965.2 FOLDED WIDTH (MM) 495.3 FOLDED HEIGHT (MM) 304.8 FRONT WHEEL DIAMETER (IN) REAR WHEEL DIAMETER (IN) TOTAL WEIGHT INCLUDING BATTERIES (KG) 29.71 WEIGHT OF HEAVIEST COMPONENT (KG) 21.54...
  • Page 30 MS04010012 PRODUCT CODE ELECTROMAGNETIC INTERFERENCE (EMI) Powerchairs and mobility scooters may be susceptible to electromagnetic interference (EMI). Electromagnetic energy (EM) is emitted from sources such a radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference (from radio wave sources) can cause the powerchair/mobility scooter to release its brakes, move by itself, or move in unintended directions.
  • Page 31 Electronic Equipment policies (W.E.E.E). For battery disposal, users should follow local disposal/recycling regulations. Contact CareCo if further advice is needed regarding recycling & disposal. INTENDED USE This product is intended for users who experience difficulty in walking and/or have reduced mobility.
  • Page 32 MS04010012 PRODUCT CODE PRODUCT IDENTIFICATION The product identification label is located underneath the battery. 976571 000012 DEFINITIONS Model number Refer to instruction manual Batch code Caution Date of manufacturer Indicates electrical / electronic equipment must be disposed of in accordance with the WEEE regulation. Manufacturer’s address Keep away from rain Product expiry date...
  • Page 33 GENERAL WARNINGS • Mobility Scooter users should take appropriate safety measures and obey local pedestrian traffic rules. CareCo are not responsible for personal injury and/or product damage caused by improper use. • Use safety equipment such as reflectors, reflective clothing, and lighting when in low lit areas.
  • Page 34 MS04010012 PRODUCT CODE EXPECTED LIFETIME The Expected Lifetime is the estimated period of time for which the scooter is expected to function according to its intended use. Various items such as weight capacity, user behaviour, external conditions and intensity of use can affect the expected lifetime.
  • Page 35 CareCo. SCOOTER FRAME: LIFETIME WARRANTY Your X-GO TravelPro metal framework is covered by a lifetime warranty from the date of purchase. The following components will be repaired or replaced if found to be defective: •...
  • Page 36 056059 114323 MOBILITY SCOOTER...

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Ms04010012

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