Gorenje, d.d. gorenje Partizanska 12, 3305 Velenje Slovenija SERVICE MANUAL Washing machines and dryers 4-027-1406 ASKO WM80.C Type: Contents General product information …………………..…….. Troubleshooting strategy ………………………..….….. Panel ……………………………………………………….. Knob and button descriptions …………………….……. LCD description ………………………………..………. Settings ……………………………………………..……… Ser vice menu ………………………………………………...
Page 2
1. Introduction You are holding the service manual for WM80.C washing machines. It should be easy to service a washing machine. It is impor tant that you, as a service technician, are provided the necessary conditions to work in an efficient and satisfactory manner. Our hope is that this service manual will prove a useful tool in your daily work.
Troubleshooting strategy At Asko, we believe in always remaining focused on the customer, and as an ASKO service technician, you are one of the most important ambassadors of our brand. As such, it is important that the customer finds the service callout a pleasant experience. Troubleshooting is an important part of the service callout, and as such we have drawn up a troubleshooting strategy that describes, in broad terms and step by step, what you need to do to find and diagnose faults.
Programmes: A total of twenty-two programmes, three of which can be customised via the service menu. A maximum of ten programmes can be activated/available to the end user at the same time. Settings: Four (Language, Child-safe star t, Automatic door opening, Temperature) 3.
Page 5
Opening the settings menu Is the machine on? First turn off the power at the main power switch (S1). Press and hold the Key button (S5) while simultaneously pressing the main power switch (S1). Press the Key button (S5) 5 times within 10 seconds. The settings menu now opens.
Door opening Door opening Off Door opening On °C/°F °C °F Water inlet Cold Water inlet Valid for products manufactured from February, 2012. For products manufactured before February 2012, see service Service menu Opening the service menu If the machine is on: First turn off the power at the main power switch (S1).
Page 7
Press the Start/Stop button (S4) to return to the programme menu or use the programme selector to make additional choices. The different options in the service menu vary in terms of the number of alternative selections and settings. Service menu content 1 Service SP: XXXX Date the software was programmed (Year_Week)
Page 8
Service menu content (cont.) 21 HWC Off (default) Valid for products manufactured from February 2012. Settings 22 Max RPM 400 rpm This function only works for programmes Pr1-Pr25. 600 rpm 800 rpm 1000 rpm 1200 rpm (default) 1300 rpm 1400 rpm 23 Drain Pump (default)
Page 9
Service menu content (cont.) 3 Special Pr 26 341 Number of 0/1/2/3 Pre wash 342 Water level Normal water level/High water level 343 Time 1/2/3/4/../15 (min) 344 Heat temp No heat/25°C/26°C/../60°C Return 30°C/31°C/../92°C Main wash Temperature 352 Water level Normal water level/High water level 28°C(default) /31°C/../90°C Reheat temp 354 Reheat time...
8. Notes for custom programmes Make a note of the settings you make when creating custom programmes (Pr20, 21, 22). Save this note close to the machine Notes 34 Pre 341 Number of Pr26 wash 342 Water level 343 Time 344 Heat temp 35 Main 351 Temperature...
9. Making a custom programme You can make three custom programmes. This is done in the service menu. In order for the new programme to be made available, one of the existing programmes must be deactivated, that is, set to “Off”, and the new programme set to “On”. See also the “3 Special”...
Page 12
Activate the new programme If the machine is on: First turn off the power at the main power switch (S1). Press and hold the Start/Stop button (S4) while simultaneously pressing the main power switch (S1). Press the Start/Stop button (S4) 5 times within 5 seconds. The service menu now opens.
10. Program chart Programme name Description (temp, spin, cycle time) 1. Normal wash 60°C Programme for normally to heavily soiled laundry, whites and USA: Normal Hot 60°C colours. Follow the washing instructions for each garment. 60°C (60°, 1400 rpm, 150) is a good temperature for garments worn next to the skin.
18. Disinfection 60°C Programme where the temperature reached during the main (60°, 1200 rpm, 80) wash is maintained for 20 minutes. Disinfection at this temperature requires special detergent. 19. Disinfection 90°C Programme where the temperature reached during the main (90°, 1200 rpm, 100) wash is maintained for 10 minutes.
Security fault The door is open Close the door Thermistor fault 1. Thermistor circuit open Service action: 2. Thermistor malfunction Check the thermistor. Replace if necessary. 3. The measurement value for the thermistor is <300 Ω (>120°C) Temperature fault The temperature has Service action: increased <...
Thermistor measurement values Temperature control is implemented by means of an NTC-thermistor. The tolerance of the temperature measurement shall be less than +/- 1°C within the range 30-90°C. Temp, ºC Resistance, ohm 15806 9634 6046 4841 3900 2579 1744 1204 In case of an open circuit or <...
15. Tools Torx: T25, T20, T10 Ring spanner: 11/16", 16 mm, 13 mm, 10 mm Socket screwdriver 10 mm Extended socket 24 mm + ratchet handle Allen key 5 mm + small ratchet handle Plastic hammer Phillips screwdriver Wire cutter...
17. Panel and control card replacement 1. Attach the anti-static wristband to a part of the machine that is earthed! NB: An anti-static wristband must be used, otherwise you risk destroying the control card. 2. Undo the three screws holding the top cover in place. 3.
Wash agitator removal When replacing or cleaning the wash agitators, or when removing items that have fallen through the wash drum, first you need to remove the agitators. Follow the instructions below. 1. Insert a screwdriver or the like into the hole on the agitator as illustrated and carefully pry to the left.
Need help?
Do you have a question about the WM80 C Series and is the answer not in the manual?
Questions and answers