Foscam FI9936P-B User Manual page 80

Do not forget to click on Save after you finish settings.
If there is motion trigger, camera will alarm and you can receive alarm emails.
Note:
(1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red.
(2) Please make sure your camera time is correct.
(3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for
some models you can setup 3 detection zones in total.
6.1.8 Camera is not displaying image
Camera unable to show live image on web browser cloud be caused by multiple factors.
(1) Plugin is not installed or running properly.
Please install plugin first, go to IE Browser > Tool > Internet Option > Security > Custom Level >
ActiveX control and Plug-ins. Three options of front should be set to be Enable, The ActiveX
programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls.
Enable: Initialize and script ActiveX controls not marked as safe.
Enable: Run ActiveX controls and plug-ins.
(2) Low network bandwidth that's unable to transfer image. Please lower resolution of the camera.
(3) IR-cut is stuck at night when IR lights are on. In this case, manually turn off and on IR lights a few
times.
(4) Also, if camera's firmware is too old that doesn't support the browser and unable to install plugin will
cause the same issue. Please update firmware of the camera to latest first.
6.1.9 Unable to connect camera remotely using Foscam app
Foscam P2P cameras allow users to connect camera remotely using Foscam app without extract setup
like port forwarding. When it unable to connect remotely, below tips can help app establish the
connection:
(1) Update app and camera's firmware to latest version,
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