Foscam G2EP QJ2 FI9912EP User Manual
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Foscam G2EP QJ2 FI9912EP User Manual

Outdoor fhd ip camera
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Outdoor FHD IP Camera
Model: G2EP FI9912EP QJ2 G4EP QJ4
V1.1

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Summary of Contents for Foscam G2EP QJ2 FI9912EP

  • Page 1 Outdoor FHD IP Camera Model: G2EP FI9912EP QJ2 G4EP QJ4 V1.1...

  • Page 2: Table Of Contents

    Table of Contents Security Warning ..............................1 1 Overview ................................1 1.1 Key Features ............................1 1.2 PoE ................................. 2 1.3 Read before Use ............................. 2 1.4 Packing Contents ............................ 2 1.5 Physical Description..........................3 1.6 SD Card Management ..........................4 1.7 Wall Installation ............................
  • Page 3 6.6 Statement .............................. 66 7 Obtaining Technical Support ........................... 67...

  • Page 4: Security Warning

    FOSCAM provides Phone apps for Android and iPhone users, please search and install app on app Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 5: Poe

     Supporting Third Party Domain name  Providing Phone apps for Android and iPhone users  Supports multiple network protocols: HTTP / HTTPS / RTSP / TCP / IP / UDP / FTP / DHCP / ONVIF  Providing Central Management Software to manage or monitor multi-cameras ...

  • Page 6: Physical Description

    1.5 Physical Description 1.5.1 Front Panel 1 Infrared LED: 30 IR LEDs 2 LENS: All Glasses Material 1.5.2 Interface 1 LAN 10/100M adaptive Ethernet interface. Through this interface, IP camera can be connected with various network devices, such as hub, router, etc. 2 Audio input interface The jack is used to plug external input device such as sound pick up device directly.

  • Page 7: Sd Card Management

    1.5.3 Bottom View There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for technical services.

  • Page 8: Wall Installation

    1.7 Wall Installation Fixate the camera on your preferred location and use screws to mount it. We have provided screws in the Packaging. NOTE: Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring. These connectors are not weather-resistant.

  • Page 9: Access The Ip Camera

    1. Connect the camera to the LAN network (Router or Switch) via network cable. 2. Connect the power adapter to the camera. 4. Download the“Equipment Search Tool” from foscam.com/tools to your computer, then access the camera directly., the icon shows as below: NOTES: ...
  • Page 10 Double click the IP address of the camera; the camera login page should be open in your default browser. (2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.

  • Page 11: Access The Camera In Wan

    2.2.2 Wireless Connection Only some models support EZLink wireless connection , please refer to the Quick Setup Guide. 2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users with static IP addresses after you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from Internet using the WAN IP address and port number.
  • Page 12 For example: IP: 192.168.1.11 Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. 1．rtsp://admin:123@192.168.1.11:88/videoMain 2．rtsp:// @192.168.1.11:88/videoMain 3．rtsp://:123@192.168.1.11:88/videoMain 4．rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Network Stream option, then enter the URL into VLC.
  • Page 13 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.

  • Page 14: Ip Camera Connection To The Server

    If you cannot play the video in the VLC player, please check the port mapping. NOTE : If you modify the camera's username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP Camera Connection to the Server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

  • Page 15: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera.
  • Page 16 After logging in for the first time, you will go to Setup Wizard automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Country: Select the country. Camera Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format, etc.
  • Page 17 Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs.

  • Page 18: Surveillance Window

    NOTE: It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window Section1 FOSCAM Logo / LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window...
  • Page 19 do advanced settings. Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-camera panel.
  • Page 20 WDR: WDR stands for High Dynamic Range. It usually refers to the method of capturing images having "greater dynamic range between the lightest and darkest areas of an image than current standard digital imaging methods or photographic methods". You can select ON from the dropdown list under sunlight or with bright background.
  • Page 21 Section6 If you have added time and camera name in the video, you can see it in the live window. Go to Settings > Basic settings > Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings >...
  • Page 22 Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep Ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality.
  • Page 23 Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom Up / Down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. NOTES 1.

  • Page 24: Advanced Camera Settings

    4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it, you could refer to section 3.1. 4.2 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.
  • Page 25 Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP status, WIFI status and so on.

  • Page 26: Basic Settings

    4.2.4 Log The log record shows who and which IP address accessed or logout the camera and when. Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page .
  • Page 27 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC / Terminal: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 28 How to change the password? Firstly, select the account which you want to change the password, then select Change Password, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.
  • Page 29 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 30 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 3 Click Add to take effect . 2 Enter the User name and password of the 2nd camera . Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to.
  • Page 31 4.3.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. If select ”Yes”, you can hear the voice prompt after connect the audio output device.

  • Page 32: Network

    4.4 Network This section will allow you to configure your camera's IP, Port, Mail Settings and FTP Settings. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.
  • Page 33 Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don't know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured.
  • Page 34 1----- SMTP Server / Port / Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 35 Test result . If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .
  • Page 36 FTP server: If your FTP server is located on the LAN, you can set as Figure as above. If you have an FTP server which you can access on the internet, you can set as below. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

  • Page 37: Video

    4.4.4 P2P Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Setup Guide. First of all, you need to open the P2P function of the camera at Settings > Network > P2P. 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings.
  • Page 38 Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode.
  • Page 39 4.5.3 Snapshot Settings n this page you can set the snapshot pictures' image quality and the storage path. Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically.

  • Page 40: Detector

    Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. 4.6 Detector 4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.
  • Page 41 B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP.
  • Page 42 Click this button and select all time range. B Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.
  • Page 43 NOTE : You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound Detection When the ambient sound over a certain decibel ,the sound alarm will be triggered. If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db.

  • Page 44: Record

    4.7 Record 4.7.1 Storage Location Recording Location: SD card, FTP.  SD card: The video will be saved in SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. ...
  • Page 45 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the video is selected as SD card, the device supports pumping frame recording...
  • Page 46 Record frame: There are six frame selections, such as 1 / 30, 4 / 30, 8 / 30, 15 / 30, 24 / 30, 30 / 30. Recommended default is 4 / 30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is.

  • Page 47: Firewall

    4.8 Firewall This section explains how to control the access permission by checking the client PC's IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera.
  • Page 48 4.9.2 System Upgrade Click Download the Latest Firmware, you will see the following screen. And click Save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status > Device Information page to check for the latest firmware versions available.
  • Page 49 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
  • Page 50 power during it installing. After installing is complete, you will receive a system prompt. 4.9.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. 4.9.5 Reboot Click Reboot to reboot the camera.

  • Page 51: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 52 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play / Stop / Audio / Full screen Buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 53: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 54 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser. Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the bottom of IE browser.
  • Page 57 Note, for Safari on MAC OSX it’ll show a link “Plugins are not found, click me to download” just above login windows of the camera. Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14...
  • Page 58 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address.
  • Page 59 6.1.5 How to setup alarm recording to SD card For the cameras that support Micro SD card, we can save alarm recording on SD card and below are the steps to set it up: Step 1: Setup the Motion Detection Settings Please go to Settings >...
  • Page 60 Note: SD card needs format correctly so it’ll be identified by camera, and has enough space for saving the recordings. It’s only supports FAT-32 format. 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion it’ll send Email with snapshot to inform about the motion alarm.
  • Page 61 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...

  • Page 62: Default Parameters

    6.1.9 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 63: Specification

    Subnet mask: obtain dynamically Gateway: obtain dynamically Username and password Default admin username: admin with a blank password 6.3 Specification ITEMS G2EP QJ2 FI9912EP Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1920 * 1080 (2.0M Pixels) Min. Illumination...
  • Page 64 Microsoft Windows 2000/XP, Vista 7,8; Operating System Mac OS System Microsoft IE8 and above version or compatible browser; Requirements Mozilla Firefox; Browser Google Chrome; Apple Safari. Motion Detection Alarm via E-mail, upload alarm snapshot to FTP User Accounts Three levels user role Other Features Firewall Supports IP Filtering...

  • Page 65: Ce & Fcc

    66ft Input / Output External RCA interface for two-way audio Audio Audio Compression PCM / G.726 Ethernet One 10/100Mbps RJ45 port Wireless Standard IEEE802.11b / g / n IEEE802.11b: 11Mbps (Max.); Data Rate IEEE802.11g: 54Mbps (Max.); IEEE802.11n: 150Mbps (Max.). Frequency bands 2412-2472MHz Network Maximum power...

  • Page 66: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 67  Normal wear and tear. Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase.  Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
  • Page 68 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 69 Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products.
  • Page 70 User's Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com.

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