Contacting Matrox
Before contacting your local Matrox representative or the
Matrox Imaging Customer Support Group, you will need the
following information:
A description of what happened.
Computer type, environment, and peripherals (especially
boards sharing the computer with your Matrox Orion).
Your board's serial number (printed on the bar code label).
Use the Product Assistance Request Form at the back of this
manual to record the necessary information.
Contacting Matrox
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