Troubleshooting; Items To Be Checked In The Case Of An Abnormality; Error Codes And Corrective Actions - Omega COMPACT CAL CA100 Owner's Manual

Troubleshooting

Items to be Checked in the Case of an Abnormality

If the instrument does not operate properly even if the actions given in the table below
are performed, if "Servicing required" appears as a corrective action, or if there are any
other problems, contact your nearest representative.
Symptom
Nothing is displayed
when the power is turned on.
Measured data or generated
sourse is odd.
Instrument cannot be configured • Are the instrument and controller using
or controlled via the RS-232-C
interface.

Error Codes and Corrective Actions

Error
Code
11
12
13
14
15
16
17
20
23
60
61
62
79
80
90
91
40
What to Check
• Is the connector of the battery holder
or battery pack connected securely?
• Is the battery weak?
• Is the plug of the power cord connected
securely to the power supply connector of
the instrument? Is the plug on the other end
connected to the AC outlet securely?
• Is the load condition of generation section within
the specifications of the CA100?
• Is it possible that the data are skewed
because of noise?
• Is the measuring lead connected correctly?
• Are the ambient temperature and humidity
within the allowed range?
the same communication settings?
• Are the connectors connected correctly?
Description Corrective Action
Received command not used Check for error in the command sent.
in this instrument
Specified parameter value is Correct the value.
outside allowed range.
Attempt made to execute a Check the status.
command that is not permitted
in a certain status of the instrument.
AC power supply is not Connect the AC power supply.
connected.
There are no Ni-Cd batteries. Install Ni-Cd batteries.
An error was received during Correct the output or input value from
calibration. the reference equipment within the
recommended value range.
The temperature range exceeds Set the temperature range to one
that applicable to reference applicable to compensation.
junction compensation.
Loop power supply error Check the load.
An output value is generated Check the load.
in overcurrent or over-voltage.
EEPROM error (set value) Servicing required.
EEPROM error Servicing required.
(measurement adjust value)
EEPROM error Servicing required.
(generation adjust value)
ROM error Servicing required.
RAM error Servicing required.
Overrun error Correct the baud rate or handshaking.
Unable to output in talk-only Turn on the power source for
mode or printer mode. communication.
Reference Pages
16, 18
17, 20
17
15, 23, 25, 30
33 to 35
Reference Pages
47, App-1
47, App-1
47, App-1
17
18
46
52
-
25
-
-
-
-
-
36, 39
35, 38, 39
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