Garage Door Sensor 2 Troubleshoo ng
Hardware:
Ba eries: Ba eries should be brand new, name brand "AAA" alkaline type. Refer to "Warnings"
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Symptom:
1. Device is offline or no alert received from door opened/closed events
- If senor is not connected to the cloud, press the SET bu on on senor once
- If Hub is offline, reconnect the Hub to the Internet and press the SET bu on on senor once
- If Hub is not on, power on the Hub again and press the SET bu on on senor once
- If senor is out of range with Hub, reloca ng the senor or Hub may be required
- For a device with low-ba ery indicators or alerts or if the condi on of the ba eries is in
ques on, replace the ba eries with 2 premium "AAA" alkaline ba eries
2. Other issues, contact customer service, 1-949-825-5958 (M-F 9am - 5pm PST)
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