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en Troubleshooting
Fault
"E:35 / -10"
lights up.
flashes.
flashes.
48
Cause and troubleshooting
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 60
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 41
Push in the detergent drawer until the symbol goes
2.
out.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the washing programme", Page 34
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 27
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
The automatic voltage control system detects an un-
authorised voltage under-usage.
No remedial action possible.
▶
Note: If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 37.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
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