Table of Contents
Advertisement
Chapter 7
Troubleshooting and Support
7.1 Information Resources
Website
A great deal of information is available on the Supermicro website.
Figure 7-1. Supermicro Website
•
Specifications for servers and other hardware are available by clicking Products option.
•
The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA,
warranty, and other service extensions.
Direct Links for the ARS-111GL-NHR System
ARS-111GL-NHR
specifications page
G1SMH-G motherboard page
for links to the Quick Reference Guide, User Manual, validated
storage drives, etc.
Direct Links for General Support and Information
Frequently Asked Questions
Add-on Card Descriptions
TPM User Guide
BMC User Guide
SuperDoctor5 Large Deployment Guide
For validated memory, use our
Product Resources
66
Chapter 7: Troubleshooting and Support
page.
Direct Links (continued)
Product Matrices
page for links to tables summarizing specs for systems, motherboards,
power supplies, riser cards, add-on cards, etc.
Security Center
for recent security notices
Supermicro Phone and Addresses
7.2 Baseboard Management Controller (BMC)
The system supports the Baseboard Management Controller (BMC). BMC is used to provide
remote access, monitoring, and management. There are several BIOS settings that are
related to BMC.
For general documentation and information on BMC, please visit our website at:
https://www.supermicro.com/en/solutions/management-software/bmc-resources.
Figure 7-2. BMC Dashboard
67
Chapter 7: Troubleshooting and Support
Advertisement
Table of Contents
