ViewSonic ViewBoard IFPG1 Series User Manual
ViewSonic ViewBoard IFPG1 Series User Manual

ViewSonic ViewBoard IFPG1 Series User Manual

Commercial touch display
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IFPG1 Series
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19763 | VS19764 | VS19765 | VS19766
P/N: IFP55G1 | IFP65G1 | IFP75G1 | IFP86G1

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Summary of Contents for ViewSonic ViewBoard IFPG1 Series

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Wall Mount Kit Specifications (VESA) ..............9 IFP55G1 ........................9 IFP65G1 ......................... 10 IFP75G1 ......................... 11 IFP86G1 ......................... 12 Product Overview ....................13 IFP55G1 ......................... 13 IFP65G1 ......................... 14 IFP75G1 ......................... 15 IFP86G1 .........................
  • Page 6 Making Connections ..........29 Connecting to Power ....................29 Connecting External Devices and Touch Connection ...........30 C Type Connection ....................31 HDMI Connection ....................31 VGA Connection ....................31 RS-232 Connection ....................32 USB and Networking Connections ................33 USB Peripherals ..................... 33 Networking and Modem cables ................
  • Page 7 RS-232 Protocol ............55 Description ......................55 RS-232 Hardware Specification ................55 LAN Hardware Specification .................. 56 RS-232 Communication Setting ................56 LAN Communication Setting ................. 56 Command Message Reference ................56 Appendix ..............57 Specifications ......................57 Display Timing Modes ..................59 HDMI ........................
  • Page 8: Introduction

    Introduction Package Contents IFP55G1/IFP65G1/IFP75G1/IFP86G1 (VS19763/VS19764/VS19765/VS19766) ViewBoard series Compliance Statement IFP55G1/IFP65G1/IFP75G1/IFP86G1 (VS19763/VS19764/VS19765/VS19766) Compliance Statement ViewBoard series Compliance Statement 적합성 선언 Declaration de conformite 적합성 선언 Hinweise Declaración de conformidad Dichiarazione di conformita Declaração de compatibilidade Prohlášení o souladu se Vyhlásenie o zhode vydané Federálnou komisiou pre rádiové...
  • Page 9: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. IFP55G1 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP55G1...
  • Page 10: Ifp65G1

    IFP65G1 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP65G1 600 x 400 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 11: Ifp75G1

    IFP75G1 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP75G1 800 x 400 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 12: Ifp86G1

    IFP86G1 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP86G1 800 x 600 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 13: Product Overview

    Product Overview IFP55G1 Front Panel Front I/O Control Panel Rear Panel OPS Slot Side I/O Power Switch & AC IN Rear I/O...
  • Page 14: Ifp65G1

    IFP65G1 Front Panel Front I/O Control Panel Rear Panel OPS Slot Side I/O Power Switch & AC IN Rear I/O...
  • Page 15: Ifp75G1

    IFP75G1 Front Panel Front I/O Control Panel Rear Panel OPS Slot Side I/O Power Switch & AC IN Rear I/O...
  • Page 16: Ifp86G1

    IFP86G1 Front Panel Front I/O Control Panel Rear Panel OPS Slot Side I/O Power Switch & AC IN Rear I/O...
  • Page 17: Control Panel

    Control Panel Number Item Description Decrease screen brightness Increase screen brightness Decrease the volume Increase the volume Disable/Enable the touch screen Launch the Menu system • Power indicator light • Press to turn ON the device • Press to turn OFF/ON the display backlight only •...
  • Page 18: I/O Panels

    I/O Panels Front I/O OPS Slot Side I/O Rear I/O...
  • Page 19: Front I/O

    Front I/O Number Item Description • USB Type A input • USB 3.0 standard • Connect USB devices such as hard disks, keyboard, mouse, etc. • Automatically switches between the external computer and ViewBoard • USB Type A input • USB 2.0 standard Remote control receiver Ambient Light Sensor...
  • Page 20: Rear I/O

    Rear I/O Number Item Description • USB Type A input • USB 2.0 standard Serial interface; used for mutual transfer of data between RS232 devices Standard RJ45 (10M/100M/1000M) Internet connection interface. Features hub support for network sharing.
  • Page 21: Side I/O

    Side I/O AUDIO OUT TOUCH 1 HDMI 1 HDMI 2 HDMI 3 AUDIO IN Number Item Description External computer video input AUDIO OUT Audio output to an external speaker/headset AUDIO IN External computer audio input • USB Type A input •...
  • Page 22 Number Item Description • C Type Port input • USB 3.0 standard • Supports DP v. 1.2 with audio, video, and touch • Supports power charge up to 65W. Power charge supported: 5V/3A, 9V/3A, 15V/3A, 20V/3.25A...
  • Page 23: Remote Control

    Remote Control SLEEP DISPLAY P.MODE FREEZE ALT+TAB ALT+F4 -/-- INPUT ASPECT MENU DESKTOP D.MENU D.TITLE START ENTER D.USB D.SETUP ESC/EXIT BACK CH.+ VOL+ PGUP SPACE CH.- VOL - PGDN...
  • Page 24 Number Item Description Power on/off Mute/Unmute SLEEP Sleep Mode For Non-Android sources; display current input source DISPLAY information P.MODE Blank Screen FREEZE Freeze Screen Numeric input buttons ALT+TAB Slot-in computer space bar Alt+Tab -/-- ALT+F4 Slot-in computer, close program window INPUT Input source selection ASPECT...
  • Page 25 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 26 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 8 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...
  • Page 27: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.
  • Page 28 Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
  • Page 29: Making Connections

    Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Plug the power cord plug into a power outlet.
  • Page 30: Connecting External Devices And Touch Connection

    Connecting External Devices and Touch Connection C Type Cable C Type USB Cable TOUCH HDMI Cable HDMI Computer USB Cable TOUCH VGA Cable...
  • Page 31: C Type Connection

    Your external device(s) can be connected in any of the following configurations: C Type Connection To connect via C Type: Connect a C Type cable from your external device to a C Type port on the ViewBoard. HDMI Connection To connect via HDMI: 1.
  • Page 32: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power ON/OFF, Volume adjustment, Input select, Brightness, and more.
  • Page 33: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device into a USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into a LAN port.
  • Page 34: Media Player Connection

    Media Player Connection HDMI IN HDMI Cable To connect to a media player: 1. Connect the HDMI cable to a HDMI port on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the ViewBoard to turn the screen on.
  • Page 35: Audio Connection

    Audio Connection The ViewBoard supports Audio In, Audio Out, and SPDIF. Audio In To play audio from your external device through the ViewBoard’s speakers, connect one end of an audio cable to your external device, and the other end to the ViewBoard’s AUDIO IN port.
  • Page 36: Optional Connections

    Optional Connections The ViewBoard comes with an OPS Slot for an optional add-on such as a slot-in PC (e.g., VPC-25-O). Slot-in PC (OPS Slot) Installation 1. Remove the OPS Slot cover of the display. 2. Carefully insert the slot-in PC into the OPS Slot of the display. 3.
  • Page 37: Using Your Viewboard

    Using Your ViewBoard Powering ON/OFF your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the Power Switch is in the “ON” position. NOTE:  The AC Power input and Power Switch are located at the bottom of the display.
  • Page 38: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option H Position (-/+, 0~100) V Position (-/+, 0~100) Clock (-/+, 0~100) Clock Phase (-/+, 0~100) Full Normal (4:3) Zoom Mode Real (1:1) Dynamic (16:9) 21:9 Auto Adjust Cancel Screen Reset Reset Normal Dynamic...
  • Page 39 Main Menu Sub-menu Menu Option Flicker Free Blue Light Filter (-/+, 0~100) Native Picture Gamma Set Backlight (-/+, 0~100) Cancel Picture Reset Reset Speaker Volume Control Audio Out Sync Treble (-/+, 0~100) Bass (-/+, 0~100) Balance (-/+, 0~100) Volume (-/+, 0~100) Maximum Volume (-/+, 0~100) Audio...
  • Page 40 Main Menu Sub-menu Menu Option Off Time 1 hour~24 hours Set Date Set Time Date and Time Choose Time Zone Use 24-hour Format Schedule List Enable Start Time End Time HDMI 1 HDMI 2 Schedule HDMI 3 Time Input Type C Day of the Week Every Week OSD Turn Off...
  • Page 41 Main Menu Sub-menu Menu Option Panel Saving Brightness Mode 1 Mode 2 Saving Power Save Mode 3 Mode 4 Power LED Light HDMI 1 HDMI 2 HDMI 3 Boot On Source Boot Type C Advanced Boot On Logo Options Auto Signal Detection Signal 0 mins No Signal Standby...
  • Page 42 Main Menu Sub-menu Menu Option Power Off Switch On State Forced On Last Status Advanced Monitor Others Monitor ID Options ID: 1~98 OSD Language Cancel Factory Reset Reset Cancel Advanced Option Reset Reset Energy Star Light Sensor Port HDMI 1 HDMI 2 Other HDMI 3...
  • Page 43: On-Screen Display (Osd) Menu Operation

    On-Screen Display (OSD) Menu Operation Access VGA, Picture, Audio, Time, About, Advanced Options, and Other Settings settings through the OSD Menu. pressing MENU on the remote control or the Menu button Open the OSD Menu by ) on the front Control Panel.
  • Page 44: Vga

    NOTE:  For VGA input source only. Description Item H Position Adjust the screen image position horizontally. V Position Adjust the screen image position vertically. Adjust the frequency of the pixel clock signal. This will affect the Clock resolution and refresh rate. Adjust the clock phase to improve the display’s clarity and avoid Clock Phase flickering.
  • Page 45: Picture

    Picture Description Item Select a predefined picture setting. Mode Description Normal Default picture mode. Picture Mode Picture will adjust according to the on-screen Dynamic content. Soft A high brightness level with lower contrast level. User User’s custom settings. Adjusts the difference between the image background (black level) and the foreground (white level).
  • Page 46 Description Item Adjust the color temperature value. Mode Description Color Warm Set the color temperature to 7500K. Temperature 9300K. Normal Set the color temperature to Cool Set the color temperature to 10000K. User User’s custom settings. Noise Reduction Reduce image noise and distortion. Automatically enlarge the original picture horizontally and Overscan vertically to an equal aspect ratio that fills the screen.
  • Page 47: Audio

    Audio Description Item Select which component has sound and controls the volume. Mode Description Only the display’s speakers will have sound and the Speaker Volume Control remote control will control the speakers’ volume. Only Audio Out will have sound and the remote Audio Out control will control Audio Out’s volume.
  • Page 48: Time

    Time Description Item Off Timer Set a time for the ViewBoard to automatically power off. Date and Time Set the ViewBoard’s system time and format. Schedule Set up to seven different time intervals for the display to be active. OSD Turn Off Set the length of time the OSD Menu remains on screen.
  • Page 49: About

    About Description Item Display See information about the display: Model Name, Serial No., Operation Hours, and Software Version. Information...
  • Page 50: Advanced Options

    Advanced Options Description Item Panel Saving When enabled, the ViewBoard display’s brightness will be limited to 40% of its maximum brightness level. Power Save Select one of the power saving modes to enable power saving. Mode Description Mode 1 TCP off, WOL on. Saving Mode 2 TCP off, WOL on, wake up by video signal resume.
  • Page 51 Description Item Auto Signal Detection Enable to automatically detect input sources and display them. Signal No Signal Standby Enable to go to standby mode when there is no input source detected. HDMI with One Wire When ON, HDMI CEC will be enabled. HDMI CEC synchronizes device power on/off operation via HDMI connection.
  • Page 52: Other Settings

    Other Settings Description Item Energy Star Toggle Energy Star on or off. Light Sensor Toggle the light sensor on or off. View the current IP address. Port View the current port number. Input Source View the current input source. Aspect Ratio See the aspect ratio of the display.
  • Page 53: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The low blue light filter blocks high-energy blue light for a more comfortable viewing experience. Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
  • Page 54 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (3) Move the eyes to look (2) Move the eyes le and head upright.
  • Page 55: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...
  • Page 56: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...
  • Page 57: Appendix

    Appendix Specifications Item Category Specifications IFP55G1 IFP65G1 IFP75G1 IFP86G1 Model VS19763 VS19764 VS19765 VS19766 Size 55” 65” 75” 86” Display Area 1209.6 (H) x 1428.48 (H) x 1649.66 (H) x 1895.04 (H) x (mm) 680.4 (V) 803.52 (V) 927.94 (V) 1065.96 (V) Surface Anti-Glare (Haze 25%), Hard Coating (3H)
  • Page 58 Item Category Specifications Physical 1262.5 x 770 x 1488 x 896.5 x 1708 x 1020 x 1957 x 1160 x (mm) 85.7 85.5 85.7 85.7 Dimensions Physical 49.7” x 30.3” x 58.6” x 35.3” x 67.2” x 40.2” x 77.0” x 45.7” x (in) 3.37”...
  • Page 59: Display Timing Modes

    Display Timing Modes HDMI Resolution Refresh Rate (@) 640 x 480 60 Hz 720 x 400 70 Hz 800 x 600 56, 60 Hz 1024 x 768 60 Hz 1280 x 768 60 Hz 1280 x 800 60 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz...
  • Page 60: Vga

    Resolution Refresh Rate (@) 640 x 480 60 Hz 800 x 600 56, 60 Hz 1024 x 768 60 Hz 1280 x 768 60 Hz 1280 x 800 60 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz 1360 x 768 60 Hz 1680 x 1050...
  • Page 61: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 62 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). Touch function does not work 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.
  • Page 63: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...
  • Page 64: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 65: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 66: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.
  • Page 67: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
  • Page 68: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...
  • Page 69: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 70 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 71 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 72: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 73 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 74 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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