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IFP62 Series
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS18622 | VS18623 | VS18624
P/N: IFP6562 | IFP7562 | IFP8662
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Table of Contents
Related Manuals for ViewSonic IFP62 Series
Summary of Contents for ViewSonic IFP62 Series
- Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
- Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
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Page 3: Safety Precautions
Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •... - Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
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Page 5: Package Contents
AAA battery x 2 • Clamp x 5 • USB cable Type C • Plate • USB touch cable • Screw x 8 IFP62 Series VS18697 ViewBoard series Compliance Statement IFP9850-4 VS18697 Commercial Touch Display Quick Start Guide Compliance Statement IFP9850-4 Compliance Statement... -
Page 6: Wall Mount Kit Specifications (Vesa)
Wall Mount Kit Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP6562 - 65”... -
Page 7: Product Overview
Product Overview Control Panel Number Item / Description Port • Power indicator light • Press the key to turn on the device • Press the key to turn off/on the display backlight only • Press and hold to turn off the device Remote control receiver Ambient Light Sensor to monitor the ambient light USB Type-C input;... - Page 8 I/O Panel Number Port Description Extend content out to another display device HDMI OUT Connect USB devices such as hard disks, keyboard, USB 3.0 mouse, etc. Automatically switches between PC and external PC. High definition input; connect to PC with HDMI output, set-top box, or other video device.
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Page 9: Remote Control
Remote Control... - Page 10 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
- Page 11 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 8 meters. Ensure there is nothing obstructing the remote control’s signal to the receiver.
- Page 12 Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.
- Page 13 Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General...
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Page 14: Making Connections
Making Connections Connecting External Devices and Touch Connection 19 19... - Page 16 RS232 Connection When you use a RS232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.
- Page 17 USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. Networking and Modem cables Plug the router cable into the LAN IN port.
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Page 18: Media Player Connection
Media Player Connection To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on. - Page 19 SPDIF Connection To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
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Page 20: Video Output Connection
Video Output Connection To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on. - Page 21 Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. 2. Press the Power button to turn on the ViewBoard. 3. To turn the ViewBoard o , press and hold the Power button.
- Page 22 Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 27 27...
- Page 23 3. Select your Time Zone to set the Date and Time: 28 28...
- Page 24 Tool Bar Tool bar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Tool bar trigger icon. 2. Tap on your desired tool icon. 30 30...
- Page 25 Description Icon Access the pen, highlighter, clear, and save options 1. Digital Pen Annotate the overlay of any input source with red, black, blue, or green ink. NOTE: The default digital pen setting supports up to 10-point writing. 2. Digital Highlighter Mark and highlight with four colors: yellow, orange, blue, and green.
- Page 26 Description Icon Convert the currently displayed content into a still image; then you can zoom in or zoom out NOTE: The ViewBoard will take a few seconds to reduce the screen resolution to 1080p. 1. Zoom In Enlarge the captured image. NOTE: ...
- Page 27 Description Icon Countdown Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area.
- Page 28 Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location.
- Page 29 ViewBoard On-Screen Display (OSD) Menu ViewBoard has two options for opening the OSD Menu: Swipe up from the bottom of the screen. 36 36...
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Page 30: General Settings
General Settings To select an Input Source: Press INPUT on the remote control to display the General Setting menu, then press DOWN to enter the Input Source menu. Press DOWN/UP/LEFT/RIGHT to select the input source you want. Press ENTER on the remote control, or touch the input source. Press EXIT on the remote control, or touch a blank area outside of the menu to exit. - Page 31 Input Alias Switch User can press and hold input icon to entry edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed. Users can also choose to Display or Hide the input source.
- Page 32 To adjust the Backlight and enable/disable Eye Care and HDMI CEC: Press INPUT on the remote control to display the General Setting menu. Drag the brightness slider directly to adjust the backlight value. Press EXIT on the remote control, or touch a blank area outside of the menu to exit.
- Page 34 Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. < Wireless & Network Wi-Fi Status: Off • Saved network > ＞ To see available networks, turn Wi-Fi on. Advance • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings.
- Page 35 Low Blue Light and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience.
- Page 36 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes ！ (1) Keep the body and the (3) Move the eyes to look (2) Move the eyes left and head upright.
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Page 37: Audio Settings
Audio Settings 1. Press MENU on the remote control and select the Audio menu. 2. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/ LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3. -
Page 38: Screen Settings
Screen Settings 1. Press MENU on the remote control and select the Screen menu. 2. To change the screen ratio, directly select 4:3, 16:9, or PTP. 3. Adaptive brightness After enable the function, ViewBoard back light will adjust automatically by ambient light. -
Page 39: Display Settings
Display Settings 1. Press MENU on the remote control and select the Display menu. 2. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3. -
Page 40: Adjust Settings
Adjust Settings NOTE: Only available when the input source is VGA. 1. Press MENU on the remote control and select the Adjust menu. 2. Adjust the H. Position, V. Position, Clock, and Phase directly by touching and adjusting each value. 3. - Page 41 RS-232 Protocol This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic LFD and PC or other control units with RS232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: Below, “PC”...
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Page 42: Lan Communication Setting
LAN Hardware Specification ViewSonic LFD communcation port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case... -
Page 43: Set-Function Listing
Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”... - Page 44 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2B...
- Page 45 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Power on/ off 000: STBY 1. The Power-on (standby) 001: ON via LAN control may works only under specific mode.
- Page 46 Button lock 000: Unlock *See note in details 001: Lock Menu lock > 000: Unlock *See note in details 001: Lock Number 000~009 *3.1.1 Key Pad 000: UP *3.1.1 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Remote 000: Disable...
- Page 47 B. Optional Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 Backlight On_Off 000: Off 001: On Color mode...
- Page 48 Tiling-Mode 000: OFF (for video wall) 001: ON Tiling-Compen- 000: OFF (for video wall) sation 001: ON Bezel width com- pensation Tiling-H by V 01x~09x: H (for video wall) Monitors 0x1~0x9: V 1. 2nd digital for H monitors 2. 3rd digital for V monitors Tiling-Position 001~025...
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Page 49: Get-Function Listing
Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;... - Page 50 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30...
- Page 51 Get-Function Table A. Basic Function Get Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 000 ~ 100 1. For Android Get-Backlight *3.2.0 platform whose main mode is controlled by backlight and the other sources are controlled by bright-...
- Page 52 Get-MAC address (for the model with LAN) Reply in new 32-byte format *3.2.0 Get-IP address (for the model with *3.2.0 LAN) Reply in new 32-byte format*3.2.0 Get-Serial number Reply in new 32-byte *3.2.0 format *3.2.0 Get-FW version Reply in new 32-byte *3.2.0 format *3.2.0 NOTE: ...
- Page 53 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
- Page 54 B. Optional Function Get Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Get-Backlight 000: Off On_Off 001: On Get-PIP mode...
- Page 55 2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
- Page 56 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.
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Page 57: Remote Control Pass-Through Mode
Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. - Page 58 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
- Page 59 2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
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Page 60: Specifications
Appendix Specifications Item Category Specifications Model IFP6562 IFP7562 IFP8662 Screen Size 64.5” 74.5” 85.6” 4 x HDMI 1 x VGA Input Signal 1 x PC audio 1 x USB Type C 1 x HDMI Output Signal 1 x Earphone 1 x SPDIF Speaker Output 12W x 2, 15W x 1 RS232... -
Page 61: Display Modes
Display Modes VGA Mode HDMI Mode... -
Page 62: Troubleshooting
Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions Remote Control is not 1. Check whether something is obstructing the display’s working remote control receiver. 2. Check whether the batteries in the remote control are installed correctly. - Page 63 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. Touch function does not work 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.
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Page 64: Maintenance
Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE: If condensation appears between the glass and the panel, keep the... -
Page 65: Regulatory And Service Information
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 66 The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
- Page 67 U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.
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Page 68: Copyright Information
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. -
Page 69: Customer Service
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/... -
Page 70: Limited Warranty
ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. - Page 71 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
- Page 72 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
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Page 73: Mexico Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &... -
Page 74: Limitation Of Implied Warranties
Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages... - Page 75 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
- Page 76 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...