ViewSonic VS19390 User Manual
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ViewSonic VS19390 User Manual

ViewSonic VS19390 User Manual

Commercial touch display
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IFP105S
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19390
P/N: IFP105S

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Summary of Contents for ViewSonic VS19390

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.

  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............9 Package Contents ....................9 Wall Mount Kit Specifications (VESA) ..............10 Product Overview ....................11 Control Panel and Front I/O .................. 12 I/O Panel ........................ 13 Remote Control ..................... 15 Using Gestures ...................... 19 Making Connections ..........21 Connecting External Devices and Touch Connection ...........21 Type C Connection ....................
  • Page 6 Using Your ViewBoard ..........28 Powering On/Off your Display ................28 Initial Launch Setup ....................29 Toolbar .........................32 Control Bar ......................37 On-Screen Display (OSD) Menu - General Settings ..........40 Input Settings ......................41 Display Settings ..................... 43 Audio Settings ....................... 46 Low Blue Light Filter and Eye Health ..............48 Settings - Embedded Player ..................50 Wireless &...
  • Page 7 Embedded Applications and Settings ......95 Record ........................95 Note ........................96 ViewBoard Cast ....................98 Cast Sender from Windows-based, Macbook, and Chrome devices..... 99 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet....................... 100 Cast Out from a Mobile Device that Supports Annotation ......... 101 Other Default Applications .................102 Browser .......................
  • Page 8 Appendix ..............128 Specifications ......................128 Display Modes ....................130 HDMI Mode ......................130 Troubleshooting ....................131 Maintenance.......................133 General Precautions .................... 133 Cleaning the Screen ..................... 133 Cleaning the Case ....................133 Regulatory and Service Information ......134 Compliance Information ..................134 FCC Compliance Statement ................. 134 Industry Canada Statement .................

  • Page 9: Introduction

    • Screw x 6 • USB Touch Cable (3m) x 1 • Quick Start Guide • Touch Pen x 2 • Compliance Statement SLEEP DISPLAY P.MODE FREEZE IFP105S (VS19390) ViewBoard series Compliance Statement ALT+TAB ALT+F4 -/-- SLEEP DISPLAY P.MODE FREEZE...

  • Page 10: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP105S...

  • Page 11: Product Overview

    Product Overview Front Panel Control Panel and Front I/O Rear Panel...

  • Page 12: Control Panel And Front I/O

    Control Panel and Front I/O Number Item Description • Power indicator light • Press to turn on the device. • Press to turn off/on the display backlight only. • Press and hold to turn off the device. Remote Control receiver. Ambient Light Sensor to monitor the ambient light.

  • Page 13: I/O Panel

    I/O Panel Figure 1 Number Item Description • USB Type A input • Connect USB devices such as hard disks, keyboard, USB 3.0 mouse, etc. • Automatically switches between PC and external PC. Touch signal output to external PC NOTE: •...
  • Page 14 Number Item Description • High-definition input. HDMI 2/3/4 • Connect to a PC with HDMI output, set-top box, or other video device. • USB Type C Power Delivery (65W, 20.0V~3.25A) USB Type C • DP 1.2 with USB 3.0 return •...

  • Page 15: Remote Control

    Remote Control SLEEP DISPLAY P.MODE FREEZE ALT+TAB ALT+F4 -/-- INPUT ASPECT MENU DESKTOP D.MENU D.TITLE START ENTER D.USB D.SETUP ESC/EXIT BACK CH.+ VOL+ PGUP SPACE CH.- VOL - PGDN...
  • Page 16 Number Item Description Power on/off Mute/Unmute SLEEP Sleep Mode For Non-Android sources; display current input source DISPLAY information P.MODE Blank Screen FREEZE Freeze Screen Numeric input buttons ALT+TAB Slot-in computer space bar Alt+Tab -/-- ALT+F4 Slot-in computer, close program window INPUT Input source selection ASPECT...
  • Page 17 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 18 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 8 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...

  • Page 19: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.
  • Page 20 Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.

  • Page 21: Making Connections

    Making Connections Connecting External Devices and Touch Connection Type C Cable Type C USB Cable TOUCH DisplayPort Cable DisplayPort Computer USB Cable TOUCH HDMI Cable HDMI Your external device(s) can be connected in any of the following configurations: Type C Connection To connect via Type C: Connect a Type C cable from your external device to the Type C port on the display.

  • Page 22: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect the display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

  • Page 23: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to the display. USB Peripherals Plug the USB device cable into a USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into a LAN port.

  • Page 24: Media Player Connection

    Media Player Connection HDMI IN HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI IN port on the display and peripheral device. Plug in the power cord of the display, and turn on the power supply switch. Press the Power button on the right-hand side of the display to turn the screen Press the INPUT button on the remote control and switch to the “HDMI”...

  • Page 25: Audio Connection

    External Speakers Audio Connection Audio Out Audio Cable AUDIO IN To connect to an external device: 1. Connect an audio cable from the AUDIO IN port on the display to your external device. Plug in the power cord of the display, and turn on the rear-panel power supply switch.

  • Page 26: Spdif

    SPDIF Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of the display, and turn on the rear-panel power supply switch.

  • Page 27: Video Output Connection

    Video Output Connection HDMI Cable HDMI OUT Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of the display. Plug in the power cord of the display, and turn on the power supply switch.

  • Page 28: Using Your Viewboard

    Using Your ViewBoard Powering On/Off your Display 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The AC Power input and switch are located at the bottom of the unit. AC OUT AC IN Power...

  • Page 29: Initial Launch Setup

    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select Start Setting to begin the setup wizard. 2. Select your Language. 3. Select your Country or Region.
  • Page 30 4. Setup and verify your LAN connection. 5. Select your Time Zone to set the Date and Time. 6. Accept or Decline the Privacy and Copyright Protection Terms.
  • Page 31 7. Set your device name. 8. Select Confirm Now to complete the initial setup.

  • Page 32: Toolbar

    Toolbar The Toolbar is where your applications and tools can be found. Trigger icons are on the edge of the launcher to provide access. To launch an application or tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired application or tool icon. Description Icon Return to the previous operation screen.
  • Page 33 Description Icon Digital whiteboarding application. Note Manage files and folders. Finder Web browser for surfing the Internet. Browser...
  • Page 34 Description Icon View all installed applications. Cloud Drive Keeper OfficeSuite Palette Settings vCastReceiver Visualizer Cloud Drive Store and retrieve files from your cloud storage service. Keeper Clear unnecessary data and unwanted files. OfficeSuite Create, edit, and view documents, spreadsheets, presentations, and PDFs.
  • Page 35 Description Icon Annotate the overlay of any input source with a pen or brush. Mark Take a screenshot of the current screen and resize. Crop...
  • Page 36 Description Icon View more applications within the toolbar. Timer Stopwatch Spotlight Record Freeze Split-Screen Screen Lock Calculator Timer A countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset.

  • Page 37: Control Bar

    Control Bar Frequently used settings and tools can be accessed quickly through the Control Bar. Description Item Select the input source. Input Source Adjust the brightness level of the display. 2 Brightness Adjust the volume level of the display. Sound...
  • Page 38 Description Item If a USB storage device is connected, the USB icon will be visible. Clicking the icon will open the USB storage device’s folder. Shortcut to Wireless & Network hotspot settings. Enable or disable the hotspot function. Hotspot Shortcut to Wireless & Network LAN settings. Enable or disable LAN connection.
  • Page 39 Description Item Shortcut to Wireless & Network Wi-Fi settings. Enable or disable Wi-Fi and connect to a wireless network. Wireless Shortcut to System settings. Set the date and time of the display. Date & Time...

  • Page 40: On-Screen Display (Osd) Menu - General Settings

    On-Screen Display (OSD) Menu - General Settings Access Input, Display, Audio and other general settings through the OSD Menu. Input Menu Display Menu Audio Menu Open the OSD Menu by touching the Menu icon ( ) in the Toolbar or the Input Source icon ( ) of the Control Bar.

  • Page 41: Input Settings

    Input Settings To select an input source: Press INPUT on the remote control or touch the Menu icon ( ) from the the Input Source icon ( to display the Input Toolbar or ) of the Control Bar Settings menu. Press on the remote control to select the input source you want.
  • Page 42 To adjust the volume: Press INPUT on the remote control or touch the Menu icon ( ) from the Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. Touch and drag the volume slider directly to adjust the value, or press VOL +/ VOL - on the remote control to adjust.

  • Page 43: Display Settings

    Display Settings To adjust the display settings: Press INPUT on the remote control or touch the Menu icon ( ) from the Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. Then select the Display tab. Press on the remote control to select the menu option you want.
  • Page 44 Display Settings - Menu Options Description Item Automatic brightness adjustment. Adjusts maximum brightness Auto Brightness according to ambient light levels. Energy Saving Enable to reduce power consumption. Adjusts the filter that blocks high-energy blue light for a more Eye Care comfortable viewing experience.
  • Page 45 Description Item Color Space Choose the color space to use for color output. Mode Description Standard Default color space standard. Precise color gamut and gamma of the sRGB sRGB standard. Precise color gamut and gamma of the Adobe RGB AdobeRGB standard.

  • Page 46: Audio Settings

    Audio Settings To adjust the display settings: Press INPUT on the remote control or touch the Menu icon ( ) from the the Input Source icon ( to display the Input Toolbar or ) of the Control Bar Settings menu. Then select the Audio tab. Press on the remote control to select the menu option you want.
  • Page 47 Audio Settings - Menu Options Description Item Select a predefined audio setting. Mode Description Standard Default audio mode. Audio Mode Meeting Ideal for meetings. Higher bass, lower treble levels. Class Ideal for the classroom. Low bass and treble levels. Custom Customize the audio settings.

  • Page 48: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
  • Page 49 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (2) Move the eyes le and (3) Move the eyes to look head upright.

  • Page 50: Settings - Embedded Player

    Settings - Embedded Player When the display is in the Embedded Player input source, press MENU on the remote control or touch the Settings icon ( ) in the Toolbar to open the Settings menu. Wireless & Network Check current network connection status and set up and manage Wi-Fi, Ethernet, Hotspot, Bluetooth, and VPN.
  • Page 51 Wi-Fi Setup and manage wireless access points. • Touch the toggle to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings.
  • Page 52 Ethernet Set the local network and proxy. • Touch the toggle to turn Ethernet On or Off. • You can choose to Obtain an IP Address Automatically and adjust the Proxy settings as well.
  • Page 53 Hotspot Set and share your internet connection with other devices. • Touch the toggle to turn Hotspot On or Off.
  • Page 54 Bluetooth Manage Bluetooth connections, set the device name and discoverability. • Touch the toggle to turn Bluetooth On or Off. Once On, users can select a listed device to pair and connect to, rename their device, remove a device, or receive files.
  • Page 55 Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and choose Add VPN. 2. Key in the Name. 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.

  • Page 56: Personal

    Personal Adjust the Wallpaper, Screen Saver, Swipe, Multi-Window, and Window Control Bar settings.
  • Page 57 Wallpaper Users can change their wallpaper with default images (both still and dynamic), or use their own by tapping My Photo and selecting the image file.
  • Page 58 Screen Saver Set and adjust screen saver settings.
  • Page 59 Swipe Up Options at the Bottom Choose from Bottom Sidebar and Source Menu.
  • Page 60 Multi-Window Mode Display more than one app at the same time on screen when turned on.
  • Page 61 Window Control Bar Choose from On Top, Left Side, and Right Side.

  • Page 62: Personal

    Personal Adjust the Sound, Input, and External Source Display settings.
  • Page 63 Sound Adjust Touch Sound and Sound Output Settings.
  • Page 64 Input Settings Set labels for each input source that will be easily recognized when displayed by adjusting Input Naming Settings.
  • Page 65 External Source Display Settings Adjust the HDMI OUT Format resolution and timing settings to: 3840 x 2160 @ 60Hz or 1920 x 1080 @ 60Hz.

  • Page 66: Application

    Application View application information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE:  • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. By touching a running application, you can see more information, stop, or report the application.

  • Page 67: System

    System View and adjust General, Display, System Tools, Startup & Shutdown, and Improvement settings.
  • Page 68 General View and adjust the Date & Time, Language & Keyboard, Region, Storage, and System Update settings.
  • Page 69 Date & Time Set the system time and format.
  • Page 70 Language & Keyboard Choose the preferred language and enable or disable the visual keyboard...
  • Page 71 Region Use the drop-down list to set the region for your network service.
  • Page 72 Storage Check the storage space status of the display (internal) and any connected external storage devices.
  • Page 73 System Update The display automatically searches for software updates whenever it is connected to the Internet (OTA). With just one click, users can update their software version.
  • Page 74 Display Set the Low Blue Light, Automatic Backlight, Pixel Shift, and Flicker Free settings. Description Item Adjusts the filter that blocks high-energy blue light for a more Low Blue Light comfortable viewing experience. Automatic Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels.
  • Page 75 System Tools Set the Lock Screen Password and set up an Email account.
  • Page 76 Lock Screen Password Set a screen lock password and enable screen lock. NOTE:  If the password is forgotten, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > System > System Tools > Lock Screen Password for screen lock options, or select the Screen Lock icon ( ) in the All Apps list.
  • Page 77 Email Add an email account to the display.
  • Page 78 Startup & Shutdown Set the Startup Channel, Energy Saving and Timer Switch settings.
  • Page 79 Startup Channel Select the preferred input source when starting up the display, and set boot logo and video preferences.
  • Page 80 Energy Saving Set Auto Standby and Auto Power Off timing to save power consumption when the display is not in use.
  • Page 81 Timer Switch Set up a Power Off Reminder and/or Add Boot/Off Tasks.
  • Page 82 Improvement Review the display’s Credentials and User Experience Improvement settings.
  • Page 83 Credential Settings Review Trusted and User Credentials, Install from Storage, and Clear Credentials settings.
  • Page 84 User Experience Improvement Agree or disagree to have general statistical data about how the device is used collected to help improve services.

  • Page 85: Administrator

    Administrator View and set Administrator, Control, Clone, Kiosk Mode, and Security settings.
  • Page 86 Administrator Set an Administrator password to set up Administrator settings.
  • Page 87 Control Toggle Wake On LAN and HDMI CEC On or Off. Description Item The display will turn on automatically after plugging in a LAN cable Wake On LAN when the screen is off. Enable/disable HDMI CEC which synchronizes device power on/off HDMI CEC operation via HDMI connection.
  • Page 88 Clone Copy OSD, Settings, and Debug Menu to a USB storage device.
  • Page 89 USB Clone Copy OSD, Settings, and Debug Menu to a USB storage device.
  • Page 90 Kiosk Mode Copy OSD, Settings, and Debug Menu to a USB storage device. Description Item Default Startup Select an application to run automatically when the display is Item turned on. When on, the selected Default Startup Item cannot be closed or Kiosk Mode exited from.
  • Page 91 Security Set up a set time period to automatically remove files and a lock for Settings, Network, USB and Unknown Sources settings.
  • Page 92 Auto Remove Files Automatically delete local files that exceed the storage period set when the device is turned off.
  • Page 93 Security Lock Set a password lock for Settings, Network, USB, and Unknown Sources settings.

  • Page 94: About

    About View Legal Information, Module Number, Android Version, Kernel Version, and Build Number.

  • Page 95: Embedded Applications And Settings

    Embedded Applications and Settings Record Capture everything that is displayed on screen in a video format. To launch the screen recording application: 1. Select the Record icon ( ) under More. 2. Select the preferred recording configurations. 3. Touch the check mark and a three (3) second countdown will begin. Screen recording will begin immediately after the countdown.

  • Page 96: Note

    Note A digital whiteboarding application. Toolbar Item Description Create new, open, save, import and export files. Set up Menu cloud storage, themes and adjust other settings. Exit Close the Note application. Share Share the canvas via QR code. List Open a list of local files. Selection Select objects, text, and other elements on the canvas.
  • Page 97 Item Description Mind Map Create a mind map. Note Create a sticker-type note. Move Move the canvas. Grid Create a grid. Undo Undo the previous action. Redo Redo the previous action. Add a new canvas. Go to the previous page (if the canvas has multiple Previous pages).

  • Page 98: Viewboard Cast

    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver application, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/ Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.

  • Page 99: Cast Sender From Windows-Based, Macbook, And Chrome Devices

    Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the display. 2. Visit the address that is shown on the display to download the application. 3.

  • Page 100: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the display. 2. Scan the QR Code that is shown on the display to download directly from the server, or download from the Google Play Store or the Apple Store.

  • Page 101: Cast Out From A Mobile Device That Supports Annotation

    Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Hide or display the toolbar. Home Return to the Home interface. Return Return to the previous operation interface. Folder View or open the mobile device’s internal file. Screen Share the screen.

  • Page 102: Other Default Applications

    Other Default Applications Browser Web browser for surfing the Internet.

  • Page 103: Finder

    Finder Manage files and folders. 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Grid Display files by grid List Display files by list Sort Sort the files Select Select a file Create Create a new folder Copy Copy a file Paste...
  • Page 104 3. File Information Preview the file, show the file’s name, size, resolution, and creation date. 4. Main Display Area Files are displayed here.

  • Page 105: Officesuite

    OfficeSuite Create, edit, and view documents, spreadsheets, presentations, and PDFs.

  • Page 106: Pip (Picture-In-Picture)

    PIP (Picture-in-Picture) Split the screen into two parts, a main window and an inset window. NOTE:  PIP only works between an Android application (browser, media player, vCast) and an external source. • To open PIP, select: All Apps > PIP. •...
  • Page 107 • To change PIP input source select HDMI 1, HDMI 2, HDMI 3, HDMI 4, Type C 1, Type C 2, or DP. • To control the connected external device’s volume, select Sound.
  • Page 108 • Select Enter to switch to the PIP input source.

  • Page 109: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...

  • Page 110: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...

  • Page 111: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 112 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x30 0x34 0x2B...
  • Page 113 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) 1. The Power-on via LAN control may works only under specific mode. To Power on/ off 000: STBY see display UG for (standby) 001: ON...
  • Page 114 000: Unlock Button lock *See note in details 001: Lock 000: Unlock Menu lock > *See note in details 001: Lock Number 000~009 *3.1.1 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad *3.1.1 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Disable: RCU will be no function...
  • Page 115 B. Optional Function Set Function Length ID Command Command Value Range Comments Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 000: Off Backlight On_Off 001: On 000: Normal...
  • Page 116 000: OFF Tiling-Mode 001: ON (for video wall) 000: OFF (for video wall) Tiling-Compen- 001: ON Bezel width com- sation pensation (for video wall) 01x~09x: H 1. 2nd digital for H Tiling-H by V 0x1~0x9: V monitors Monitors 2. 3rd digital for V monitors (for Video wall) Copy the screen...

  • Page 117: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 118 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38...
  • Page 119 Get-Function Table A. Basic Function Response Get Function Length ID Command Command Comments Range Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources are 000 ~ 100 Get-Backlight...
  • Page 120 (for the model with LAN) Get-MAC address Reply in new 32-byte format *3.2.0 (for the model with LAN) Get-IP address *3.2.0 Reply in new 32-byte format*3.2.0 Reply in new 32-byte Get-Serial number format *3.2.0 *3.2.0 Reply in new 32-byte Get-FW version *3.2.0 format *3.2.0 NOTE: ...
  • Page 121 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
  • Page 122 B. Optional Function Response Get Function Length ID Command Command Comments Range Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 000: Off Get-Backlight 001: On On_Off 000: OFF...
  • Page 123 2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
  • Page 124 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

  • Page 125: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 126 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE:  This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
  • Page 127 2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

  • Page 128: Appendix

    Appendix Specifications Item Category Specifications P/N. IFP105S Model VS19390 TFT LCD with DLED backlight WUHD 5120 x 2160, Type 0.1595 mm (H) x 0.4785 mm (V) pixel pitch Active Size 104.6” (2656.84 mm) Display Area Screen 2465.92 x 1049.56 (H x V) 97.08”...
  • Page 129 Item Category Specifications Power Voltage 100V-240V AC 50/60Hz Temperature 32° F to 104° F (0° C to 40° C) Operating Humidity 20%~80% non-condensing Conditions Altitude ≤ 3,000 m Temperature -4° F to 140° F (-20° C to 60° C) Storage Humidity 10%~90% non-condensing Conditions...

  • Page 130: Display Modes

    Display Modes HDMI Mode Resolution Refresh Rate (@) 640 x 480 60Hz 800 x 600 60Hz 1024 x 768 60Hz 1280 x 720 50Hz, 60Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1366 x 768 60Hz...

  • Page 131: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 132 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). Touch function does not work 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.

  • Page 133: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...

  • Page 134: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 135: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 136: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.

  • Page 137: Copyright Information

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein;...

  • Page 138: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...

  • Page 139: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 140 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 141 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 142: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 143 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 144 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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