ViewSonic VS18697 User Manual
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ViewSonic VS18697 User Manual

ViewSonic VS18697 User Manual

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IFP9850-4
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS18697
P/N: IFP9850-4

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Summary of Contents for ViewSonic VS18697

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.

  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............9 Package Contents ....................9 Wall Mount Kit Specifications (VESA) ..............10 Product Overview ....................11 Front Panel | Control Panel | Rear Panel .............. 11 I/O Panel ........................ 13 Remote Control ..................... 15 Using Gestures ...................... 19 Select and Deselect an Object (Clicking) ............
  • Page 6 Using Your ViewBoard ..........27 Powering On/Off your ViewBoard ................27 Initial Launch Setup ....................28 vLauncher - Customizable Welcome Screen............30 vLauncher Message ....................30 Applications ......................31 Toolbar .........................33 On-Screen Display (OSD) Menu ................39 General Settings ....................40 Input Settings ......................41 Widget ........................
  • Page 7 Input Source ......................69 Rename Input Source ..................70 Source........................ 71 App ........................72 APP ........................73 System ........................75 Clone to USB ...................... 76 Display ID ......................77 Security ......................78 System Update ....................81 About Device ..................... 82 Embedded Applications and Settings ......
  • Page 8 RS-232 Protocol ............104 Description ......................104 RS-232 Hardware Specification ................104 LAN Hardware Specification ................105 RS232 Communication Setting ................105 LAN Communication Setting ................105 Command Message Reference ................105 Protocol ......................106 Set-Function Listing ..................... 106 Get-Function Listing .................... 112 Remote Control Pass-through Mode ..............

  • Page 9: Introduction

    Introduction Package Contents • HDMI cable (3m) • Touch Pen x 2 • Power cable • Quick Start Guide • Remote control • RS-232 adapter • AAA battery x 2 • Clamp x 5 • USB cable (3m) • Screw x 8 •...

  • Page 10: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP9850-4 - 98”...

  • Page 11: Product Overview

    Product Overview Front Panel | Control Panel | Rear Panel...
  • Page 12 Number Item Description • Turn on/off the device • Tap to enter Energy Saving mode • Press and hold for at least two (2) seconds to enter Standby mode IR Receiver Ambient light sensor USB 2.0. Smart USB port for PC, HDMI, VGA, and Android input signals.

  • Page 13: I/O Panel

    I/O Panel Lower Right Side HDMI OUT Touch 1 HDMI 1 (CEC) HDMI 2 (CEC/ARC) HDMI 3 TOUCH 2 Bottom Right SPDIF AUDIO IN RS-232 AUDIO OUT SPDIF AUDIO IN RS-232 AUDIO OUT Bottom Left NOTE:  • TOUCH, HDMI, and VGA are grouped by color; i.e. TOUCH 1 should be used with HDMI 1/2.
  • Page 14 Number Port Description Connect to devices with HDMI input function. HDMI OUT Supports 1080p and 4K@60Hz. Connect USB devices such as hard disks, keyboard, USB 3.0 mouse, etc. Automatically switches between PC and Android. Touch signal output to external PC. TOUCH 1 High definition input;...

  • Page 15: Remote Control

    Remote Control...
  • Page 16 Number Description Power on/off Screen capture [PC¹] Windows button Startup writing Back to the Embedded player Home Screen Back / Return to previous page Increase / Decrease volume Numeric Keypad Information Input source selection Media control buttons: ͫ Red - Play / Pause ͫ...
  • Page 17 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 18 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 8 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...

  • Page 19: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.

  • Page 20: Moving An Object

    Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General...

  • Page 21: Making Connections

    Making Connections Connecting External Devices and Touch Connection Type-C Cable Type-C USB Cable TOUCH HDMI Cable HDMI Computer USB Cable TOUCH VGA Cable Your external device(s) can be connected in any of the following configurations: Type C Connection To connect via Type C: Connect a Type C cable from your external device to the Type C port on the ViewBoard.

  • Page 22: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

  • Page 23: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into the LAN port.

  • Page 24: Media Player Connection

    Media Player Connection HDMI IN HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

  • Page 25: Spdif Connection

    SPDIF Connection Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.

  • Page 26: Video Output Connection

    Video Output Connection HDMI Cable HDMI OUT Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. Plug in the power cord of your ViewBoard, and turn on the power supply switch.

  • Page 27: Using Your Viewboard

    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The AC Power input and switch are located at the bottom of the unit. 2.

  • Page 28: Initial Launch Setup

    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 28 28...
  • Page 29 3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Accept or Decline the Privacy and Copyright Protection Terms. 29 29...

  • Page 30: Vlauncher - Customizable Welcome Screen

    vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them. 30 30...

  • Page 31: Applications

    Additionally, a password can be set by tapping on Set Password. Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow. 31 31...
  • Page 32 To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon. To remove an application shortcut, tap, hold, and drag the icon down. 32 32...

  • Page 33: Toolbar

    Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE:  The default toolbar setting is to be available for all input sources; however, users can go to: Settings >...
  • Page 34 Description Icon Return to the previous operation screen. NOTE:  Only for the Embedded Player source. Back Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. Launch the myViewBoard software.
  • Page 35 Description Icon Access the pen, highlighter, clear, and save options. Highlighter Eraser Undo Redo Clean Save Exit Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE:  The default pen setting supports up to 10-point writing. Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink.
  • Page 36 Description Icon View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Air Class Hide/Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in Zoom out Fullscreen...
  • Page 37 Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. Timer More Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset.
  • Page 38 Description Icon Air Class Interactive teaching tool for classroom usage. More Screen Capture Take a screenshot of the current screen. Access the General Settings. Settings 38 38...

  • Page 39: On-Screen Display (Osd) Menu

    On-Screen Display (OSD) Menu Access General Settings, Input Settings, and Widgets through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. 30° 30° Option 2 Press the INPUT button on the remote control. 39 39...

  • Page 40: General Settings

    General Settings To adjust the Backlight and enable/disable Flicker Free: Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. Drag the brightness slider directly to adjust the backlight value, and/or touch On or Off to enable/disable the function.

  • Page 41: Input Settings

    Input Settings To select an Input Source: Press INPUT on the remote control, press the setting button on the front panel, or press the setting icon from the toolbar to display the Input Settings menu. Press to select the input source you want. q/p/t/u NOTE: ...

  • Page 42: Widget

    Widget NOTE:  Only available for the Embedded Player source. To add a widget to the vLauncher welcome screen: 1. Long press the vLancher background via touch to launch the OSD Menu. 2. Select Widget. 3. Touch and hold the desired widget. 4.

  • Page 43: Settings - Hdmi & Vga Input Source

    Settings - HDMI & VGA Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, Display, and Adjust. Audio Settings 1.

  • Page 44: Screen Settings

    Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.

  • Page 45: Display Settings

    Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing ENTER to adjust the option.

  • Page 46: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE:  To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) •...
  • Page 47 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (3) Move the eyes to look (2) Move the eyes le and head upright.

  • Page 48: Adjust Settings - (Vga Only)

    Adjust Settings - (VGA Only) 1. Press q on the remote control and select the Adjust menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.

  • Page 49: Settings - Embedded Player

    Settings - Embedded Player When the ViewBoard is in the Embedded Player input source, press MENU on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu. Wireless &...

  • Page 50: Wi-Fi

    Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card info.

  • Page 51: Ethernet

    Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well. • Tap Advanced to view Network card info and toggle Network auto reconnect. 51 51...

  • Page 52: Wireless Hotspot

    Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password. 52 52...

  • Page 53: Vpn

    Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name. 53 53...
  • Page 54 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options. 54 54...

  • Page 55: Share

    Share SAMBA The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. To access, go to: Settings > Share > SAMBA. 2.
  • Page 56 5. Key in the user name and password, then select OK (if necessary). 6. After a successful log in, the ViewBoard files will be available. 56 56...

  • Page 57: Display

    Display Adjust the Wallpaper, Theme, Display ID, Protection, and HDMI Out settings. 57 57...

  • Page 58: Wallpaper

    Wallpaper Users can change their wallpaper with default images (both still and live), or 58 58...
  • Page 59 use their own by tapping My Photo and selecting the image file. 59 59...

  • Page 60: Protection

    Protection Toggle HDCP & Copyright and set a Password for Screen Lock. • To set up a password for screen lock, tap Set Password and enter the desired password. 60 60...

  • Page 61: Hdmi Out

    HDMI Out Adjust the HDMI Out Resolution setting and mute/unmute the display speaker when connected via HDMI Out. NOTE:  The mute/unmute option box is unchecked by default. 61 61...

  • Page 62: Preference

    Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot, and Start up & Shut down settings. 62 62...

  • Page 63: Touch

    Touch Adjust Touch Settings and toggle Touch Sounds and Windows Ink On/Off. Language Adjust and choose the preferred language from the available languages. 63 63...

  • Page 64: Keyboard & Input Method

    Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings. 64 64...

  • Page 65: Date & Time

    Date & Time Set the system time and format. Item Description When enabled, the ViewBoard will automatically synchronize the Automatic Date & Time date and time via the Internet. Time Zone Select the appropriate time zone. Choose from 12-hour or 24-hour time format. Simply toggle 24-hour Time Format format On/Off.

  • Page 66: Boot Mode

    Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. The system will automatically reboot, and then the Embedded OS Disable Embedded OS will not appear.

  • Page 67: Startup & Shutdown

    Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Description Startup Input Adjust the Startup Input preference. Display Setting when Decide what happens to the display when there is no signal for No Signal HDMI, PC, or VGA sources.

  • Page 68: Toolbar Setting

    Item Description Black Screen After When enabled, the ViewBoard will turn off the backlight automatically after booting up. Startup Time Switch When enabled, the ViewBoard will turn off without any reminder after the scheduled off time. Power Off Reminder Schedule Schedule a Boot and Shut off time.

  • Page 69: Input Source

    Input Source Adjust the input source names and settings, as well as the side tool bar settings.

  • Page 70: Rename Input Source

    Rename Input Source Set labels for each input source that will be easily recognized when displayed. 70 70...

  • Page 71: Source

    Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description The screen will turn on automatically after plugging in an Wake up by Active Source HDMI cable when the screen is off. When enabled, if the current source does not have a signal, the Signal Auto Search ViewBoard will automatically search for an input source.

  • Page 72: App

    The user can view App information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE:  • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. 72 72...

  • Page 73: App

    View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application. 73 73...
  • Page 74 • Selecting All, Download, or USB storage will list all installed applications. • Tapping on any application will display further information and options. 74 74...

  • Page 75: System

    System View and adjust Storage, Security, System Update, and About device settings. 75 75...

  • Page 76: Clone To Usb

    Clone to USB Copy settings to an external USB drive. 76 76...

  • Page 77: Display Id

    Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE:  The Display ID is for RS-232 users, and the range is 01~99. 77 77...

  • Page 78: Security

    Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates. 78 78...
  • Page 79 • Selecting Clear Credentials will remove all manually installed credentials. NOTE:  Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates. • Tapping on a credential will provide more detailed information. 79 79...
  • Page 80 • Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE:  Apps from unknown sources may not be compatible or work properly. 80 80...

  • Page 81: System Update

    System Update The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Description When the display is off, the system will automatically check for a new version. If a new version is found, the system will Auto Update automatically update.

  • Page 82: About Device

    About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses. 82 82...

  • Page 83: Embedded Applications And Settings

    Embedded Applications and Settings Embedded Digital Whiteboarding App Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, myViewBoard. myViewBoard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the canvas. Click to open the web browser Go to the previous canvas.
  • Page 84 Text Box Creates a Text box. Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Select pages, sort pages, delete pages. Button Show or hide the current host information. Whiteboard background management menu. 84 84...

  • Page 85: Viewboard Cast

    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.

  • Page 86: Cast Sender From Windows-Based, Macbook, And Chrome Devices

    Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3.

  • Page 87: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google Play Store or the Apple Store.

  • Page 88: Cast Out From A Mobile Device That Supports Annotation

    Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Click to hide or display tool bar Home Click to return to the Home interface Return Click to return to previous operation interface Folder Click to view or open the mobile device’s internal file Screen Click to share screen sharing...

  • Page 89: Screen Recorder

    Screen Recorder Capture everything that is displayed on screen in a video format. To launch the Screen Recorder application: 1. Select the Screen Recorder icon in the application drawer. 2. Tap the record icon and select the preferred recording configurations. Then tap the check mark.

  • Page 90: Air Class

    Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information • PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.
  • Page 91 To launch Air Class: 1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon. 2. Select “Enter the class”. 3. Choose from the available interactive functions at the bottom of the screen. Item Description Voter...

  • Page 92: Voter

    Voter 1. Select the Single choice or Multiple choice icon to select the preferred answer type. 2. Tap BEGIN VOTING to let the participants start. 3. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen. 4.
  • Page 93 6. Choose the right answer to show the correct rate. 7. Click the Explain icon ( ) to further analyze the topic.

  • Page 94: Judge

    Judge 1. Tap BEGIN VOTING to let the participants start a True/False questionnaire. 2. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen. 3. Tap FINISH VOTING to close the quiz. 4. Then the participants’ “Answer Statistics” will be displayed.

  • Page 95: Responder

    5. Choose the right answer to show the correct rate. 6. Click the Explain icon ( ) to further analyze the topic. Responder Participants race to select their answer and tap OK to submit their answer.

  • Page 96: Selector

    Selector 1. Select the “Selector’ icon. 2. Set the number of participants to be selected. NOTE:  The number of participants that can be selected will be based on the total number of participants. 3. Tap START to start the random selection. 4.

  • Page 97: Message

    Message To allow messaging: 1. Tap the “Message” icon to enable the function. 2. Participants select “Message” to change to the message interface. 3. Participants key in their message then select SEND. 4. The message will scroll across the top of the ViewBoard. Manager Select the icon to let more participants join the class.

  • Page 98: Other Default Applications

    Other Default Applications vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs. 98 98...

  • Page 99: Screen Lock

    Screen Lock Set a screen lock password and enable screen lock. NOTE:  If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Personal > Password for screen lock, or select the Screen Lock icon in the apps list.

  • Page 100: Chromium

    Chromium Web browser for surfing the Internet. WPS Office Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

  • Page 101: Folders

    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Click to exit. Exit Click to sort file. Sort Click to display file by thumbnail mode. Thumbnail Click to display file by list mode. List Click to select file. Select Click to add folder.
  • Page 102 3. File Type Menu Item Description All types OFFICE files Image stored by myViewBoard, Side Tool Note Bar, and remote control Screen Capture button. Picture Image files Media Audio and Video files 4. File Information Preview the image, show the image’s name, size, resolution, and creation date. 5.

  • Page 103: Miracast

    Miracast Miracast allows for wireless sharing of multimedia and screens of connected devices. NOTE:  There may be some compatibility issues related to the sender’s hardware driver and operating system (OS).

  • Page 104: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...

  • Page 105: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...

  • Page 106: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 107 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x30 0x34 0x2B...
  • Page 108 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Power on/ off 000: STBY 1. The Power-on (standby) 001: ON via LAN control may works only under specific mode.
  • Page 109 Button lock 000: Unlock *See note in details 001: Lock Menu lock > 000: Unlock *See note in details 001: Lock Number 000~009 *3.1.1 Key Pad 000: UP *3.1.1 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Remote 000: Disable...
  • Page 110 B. Optional Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 Backlight On_Off 000: Off 001: On Color mode...
  • Page 111 Tiling-Mode 000: OFF (for video wall) 001: ON Tiling-Compen- 000: OFF (for video wall) sation 001: ON Bezel width com- pensation Tiling-H by V 01x~09x: H (for video wall) Monitors 0x1~0x9: V 1. 2nd digital for H monitors 2. 3rd digital for V monitors Tiling-Position 001~025...

  • Page 112: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 113 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38...
  • Page 114 Get-Function Table A. Basic Function Response Get Function Length ID Command Command Comments Range Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 000 ~ 100 1. For Android Get-Backlight *3.2.0 platform whose main mode is controlled by backlight and the other sources are controlled by bright-...
  • Page 115 Get-MAC address (for the model with LAN) Reply in new 32-byte format *3.2.0 Get-IP address (for the model with *3.2.0 LAN) Reply in new 32-byte format*3.2.0 Get-Serial number Reply in new 32-byte *3.2.0 format *3.2.0 Get-FW version Reply in new 32-byte *3.2.0 format *3.2.0 NOTE: ...
  • Page 116 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
  • Page 117 B. Optional Function Get Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Get-Backlight 000: Off On_Off 001: On Get-PIP mode...
  • Page 118 2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
  • Page 119 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

  • Page 120: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 121 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE:  This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
  • Page 122 2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

  • Page 123: Appendix

    Appendix Specifications Item Category Specifications Model P/N. IFP9840-5 VS18697 Screen Size 97.5” Input Signal 3 x HDMI 1 x VGA 1 x Audio In 1 x LAN (RJ45) 4 x USB Type A (3.0) 3 x USB Type A (2.0)

  • Page 124: Display Modes

    Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 720 x 400 70Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 1152 x 864 75Hz 1280 x 720 60Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 960 60Hz...

  • Page 125: Usb Type-C Mode

    USB Type-C Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 1024 x 768 60Hz, 70Hz, 75Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz...

  • Page 126: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions Remote Control is not 1. Check whether something is obstructing the working display’s remote control receiver. 2. Check whether the batteries in the remote control are installed correctly.
  • Page 127 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. Touch function does not work 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.

  • Page 128: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...

  • Page 129: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 130: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 131: Energy Star® Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

  • Page 132: Copyright Information

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 133: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...

  • Page 134: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 135 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 136 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 137: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 138 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 139 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 140 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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