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TROUBLESHOOTING
Problem
Product stopped
running
Short battery life
Reduced suction
The battery cannot
be charged
18
Possible Cause
1. Low battery.
2. Extension tube blockage.
3. Dust bag not in place.
1. Low battery level.
2. Always run in MAX mode.
1. Dust cup is full.
2. The rolling brush is
entangled with hair, etc.
3. The HEPA filter screen is
dirty.
4. The HEPA filter is installed
incorrectly
1. Damaged power socket
2. The power transformer is
not properly inserted into
the socket or the host
charging port.
3. Not using the original
power charger
4. The host is overheating
Solution
1.
Use the vacuum
cleaner after fully
charging.
2.
Clean the tube and
restart the vacuum
cleaner.
3.
Check if the dust bag is
pressed in place
1.
Use the vacuum
cleaner after fully
charging.
2.
Choose the
appropriate suction
mode based on the
cleaning requirements
1.
Clean the trash can on
time.
2.
Clean the roller brush
on time.
3.
Clean the HEPA filter.
4.
Ensure the HEPA filter
is installed correctly.
1.
Replace the power
socket.
2.
Insert the power
charger correctly into
the socket and the
charging port of the
host.
3.
Use the original power
charger to charge the
host.
4.
Wait for a few minutes
until the product cools
down before charging.
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