Lexmark 25B2010 User Manual page 283

Troubleshooting
Can receive but not send faxes using analog fax
Action
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
Step 2
Set up the shortcut number properly.
•
Check if the shortcut number is set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
Can send but not receive faxes using analog fax
Action
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
Step 3
If the printer is printing blank pages, then see
pages" on page 239.
Can you receive faxes?
Cannot set up etherFAX
Action
Step 1
Check the printer connectivity.
a
Print the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page.
b
Check the network status.
Is the printer connected to the network?
Yes
The problem is
solved.
The problem is
solved.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
"Blank or white
Yes
Go to step 3.
283
No
Go to step 2.
Contact customer
support.
No
Go to step 2.
Go to step 3.
Contact customer
support.
No
Go to step 2.