Troubleshooting - Zline RSM-W Series User Manual

TROUBLESHOOTING

POSSIBLE FAULT
Failed operation
Odor
The compressor
operates
for a long time
Light doesn't turn on
Doors cannot be
properly closed
Loud noises
Door seal is not tight
Water
pan overflows
Surface
condensation
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POSSIBLE FAULT/SOLUTION
Check whether the appliance is connected to power and/or
whether the plug is securely plugged in.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits
have tripped.
Odorous food should be tightly wrapped.
Check whether there is any spoiled food.
Clean the inside of the refrigerator.
Long operation of the refrigerator is normal in summer when the
ambient temperature is high.
Do not put too much food in the appliance at the same time.
Food should be cooled before being put into the appliance.
The doors are opened too frequently.
The condenser may be dirty and should be cleaned with care.
Check whether the refrigerator is connected to power supply and/
or whether the light is damaged.
The door is obstructed by food packages.
The refrigerator is tilted. Tighten the legs and make sure the unit is
perfectly level.
Check whether the floor is level and whether the refrigerator is
placed stably.
Check whether accessories are placed in proper locations.
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it with
an electrical drier or use a hot towel for heating).
There is too much food in the chamber or food stored contains too
much water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to the
entry of air and increased water due to defrosting.
Condensation on the exterior surface and door seals of the
refrigerator is normal when the ambient humidity is too high. Wipe
the condensation with a clean towel.