Dell Inspiron 5598 Service Manual
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Dell Inspiron 5598 Service Manual

Dell Inspiron 5598 Service Manual

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Inspiron 5598
Service Manual
Regulatory Model: P88G
Regulatory Type: P88F001

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Summary of Contents for Dell Inspiron 5598

  • Page 1 Inspiron 5598 Service Manual Regulatory Model: P88G Regulatory Type: P88F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Safety instructions........................6 Before working inside your computer..........................6 Before you begin ................................6 Electrostatic discharge—ESD protection.......................... 7 ESD field service kit ................................7 Transporting sensitive components............................ 8 After working inside your computer............................ 8 2 Removing and installing components..................... 9 Recommended tools................................9 Screw list....................................
  • Page 4 Installing the fan................................38 Display assembly..................................39 Removing the display assembly........................... 39 Installing the display assembly............................42 Coin-cell battery.................................. 46 Removing the coin-cell battery............................46 Installing the coin-cell battery............................47 Speakers....................................48 Removing the speakers..............................48 Installing the speakers..............................49 Power-adapter port................................51 Removing the power-adapter port..........................51 Installing the power-adapter port..........................52 Power button..................................
  • Page 5 System diagnostic lights..............................77 Recovering the operating system............................78 Flashing BIOS (USB key)..............................78 Flashing the BIOS................................79 Enabling Intel Optane memory............................79 Disabling Intel Optane memory............................79 WiFi power cycle................................. 80 Flea power release................................80 6 Getting help and contacting Dell....................81 Contents...

  • Page 6: Safety Instructions

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 9: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 10: Base Cover

    Component Secured to Screw type Quantity Screw image Solid-state drive/Intel Palm-rest and keyboard M2x3 Optane/Intel Optane assembly Memory H10 with solid- state storage System board Palm-rest and keyboard M2x2 assembly System board Palm-rest and keyboard M2x3 assembly Touchpad bracket Palm-rest and keyboard M2x2 assembly Touchpad...
  • Page 11 Removing and installing components...

  • Page 12: Installing The Base Cover

    Steps 1. Loosen the two captive screws and remove the seven screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Pry the base cover starting from the right hinge and work your way around. 3. Lift the base cover off the palm-rest and keyboard assembly. 4.
  • Page 13 Removing and installing components...

  • Page 14: Battery

    Steps 1. Connect the battery cable to the system board, if applicable. 2. Adhere the tape that secures the battery connector to the system board. 3. Place the base cover on the palm-rest and keyboard assembly, and snap the base cover into place. 4.

  • Page 15: Removing The Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 16: Installing The Battery

    Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1.

  • Page 17: Memory Module

    Memory module Removing the memory module Prerequisites NOTE: The primary memory module is integrated into the system board. This procedure is for removing the secondary memory module. 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.

  • Page 18: Hard-Drive Assembly

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 19: Installing The Hard-Drive Assembly

    Steps 1. Open the latch and disconnect the hard-drive cable from the system board. 2. Remove the four screws (M2x3) that secure the hard-drive assembly to the palm-rest and keyboard assembly. 3. Lift the hard-drive assembly along with its cable off the palm-rest and keyboard assembly. Installing the hard-drive assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 20: Solid-State Drive/Intel Optane

    Steps 1. Align the screw holes on the hard-drive assembly with the screw holes on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x3) the secure the hard-drive assembly to the palm-rest and keyboard assembly. 3. Connect the hard-drive cable to the system board and close the latch to secure the cable. Next steps 1.
  • Page 21 M.2 2242 solid-state drive M.2 2280 solid-state drive Removing and installing components...

  • Page 22: Moving The Solid-State Drive Screw Mount

    Steps 1. Remove the screw (M2x3) that secures the solid-state drive to the system board. 2. Slide and remove the solid-state drive from the solid-state drive slot on the system board. Moving the solid-state drive screw mount Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 23: Installing The Solid-State Drive

    Steps 1. Slide the screw mount out of the screw-mount slot on the palm-rest and keyboard assembly. 2. Turn the screw mount 180 degrees. 3. Insert the screw mount into the other screw-mount slot on the palm-rest and keyboard assembly. 4.
  • Page 24 M.2 2242 solid-state drive M.2 2280 solid-state drive Removing and installing components...

  • Page 25: Wireless Card

    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive slot. 2. Slide the solid-state drive into the solid-state slot on the system board. 3. Replace the screw (M2x3) that secures the solid-state drive to the system board. Next steps 1.

  • Page 26: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card. 2. Remove the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 27 Steps 1. Slide the wireless card at an angle into the wireless-card slot. 2. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle)

  • Page 28: I/O Board

    I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the I/O board and provides a visual representation of the removal procedure. Steps 1.

  • Page 29: Installing The I/O Board

    5. Lift the I/O board off the palm-rest and keyboard assembly. Installing the I/O board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the I/O board and provides a visual representation of the installation procedure. Steps 1.

  • Page 30: Heat Sink

    Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Heat sink Removing the heat sink (integrated graphics) Prerequisites 1. Follow the procedure in Before working inside your computer. 2.

  • Page 31: Installing The Heat Sink (Integrated Graphics)

    Steps 1. In reverse-sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink (integrated graphics) Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 32: Removing The Heat Sink (Discrete Graphics)

    2. In sequential order (indicated on the heat sink), tighten the four captive screws that secure the heat sink to the system board. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 33: Installing The Heat Sink (Discrete Graphics)

    Steps 1. In reverse-sequential order (as indicated on the heat sink), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink (discrete graphics) Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 34: Touchpad

    2. In sequential order (indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 35: Installing The Touchpad

    Steps 1. Peel the tapes that secure the antenna cables to the palm-rest and keyboard assembly. 2. Open the latch and disconnect the touchpad cable from the system board. 3. Gently slide the touchpad-cable connector under the antenna cables so that the touchpad cable is over the antenna cables. 4.
  • Page 36 Steps 1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the four screws that (M2x2) secure the touchpad to the palm-rest and keyboard assembly. 3. Align and place the touchpad bracket into the slot on the palm-rest and keyboard assembly. 4.

  • Page 37: Fan

    Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the fan and provides a visual representation of the removal procedure. Steps 1.

  • Page 38: Installing The Fan

    5. Disconnect the fan cable from the system board. 6. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure.

  • Page 39: Display Assembly

    7. Adhere the tape that secures the I/O-board cable connector to the I/O board. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites 1.
  • Page 40 Removing and installing components...
  • Page 41 Removing and installing components...

  • Page 42: Installing The Display Assembly

    Steps 1. Peel the tape that secures the display-cable connector to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the four screws (M2.5x5) and the two screws (M2x4) that secure the left and the right display hinges to the palm-rest and keyboard assembly.
  • Page 43 Removing and installing components...
  • Page 44 Removing and installing components...
  • Page 45 Removing and installing components...

  • Page 46: Coin-Cell Battery

    Steps 1. Place the display assembly on a clean and flat surface. 2. Align and slide the palm-rest and keyboard assembly on the display assembly. 3. Using the alignment posts, close the left and the right display hinges. 4. Replace the four screws (M2.5x5) and the two screws (M2x4) that secure the left and the right display hinges to the palm-rest and keyboard assembly.

  • Page 47: Installing The Coin-Cell Battery

    About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the system board. 2. Peel off the tape that secures the speaker cable to the system board. 3.

  • Page 48: Speakers

    Steps 1. Adhere the coin-cell battery to the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable through the routing guides. NOTE: Depending on the configuration ordered, you may need to re-route the speaker cable through the same guides and re-apply the tape which adheres the coin-cell battery cable to the palm-rest and keyboard assembly. 3.

  • Page 49: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Peel off the tape that secures the speaker cable to the system board. 3. Note the speaker-cable routing and remove the cable from the routing guides. 4. Lift the speakers, along with the speaker cable, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 50 Steps 1. Using the alignment posts, place the speakers on the palm-rest and keyboard assembly. 2. Route the speaker cables through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tape that secures the speaker cable to the system board. 4.

  • Page 51: Power-Adapter Port

    Power-adapter port Removing the power-adapter port Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the display assembly. About this task The following image indicates the location of power-adapter port and provides a visual representation of the removal procedure. Steps 1.

  • Page 52: Installing The Power-Adapter Port

    Installing the power-adapter port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of power-adapter port and provides a visual representation of the installation procedure. Steps 1.

  • Page 53: Removing The Power-Button Board

    Removing the power-button board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the fan. About this task The following image indicates the location of power button and provides a visual representation of the removal procedure. Steps 1.

  • Page 54: Installing The Power-Button Board

    6. Lift the power-button board off the palm-rest and keyboard assembly. Installing the power-button board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of power button and provides a visual representation of the installation procedure. Steps 1.

  • Page 55: Power Button With Fingerprint Reader (Optional)

    Next steps 1. Install the fan. 2. Install the battery. 3. Install the base cover. 4. Follow the procedure in After working inside your computer. Power button with fingerprint reader (optional) Removing the power button with fingerprint reader (optional) Prerequisites NOTE: This procedure is only applicable to computers shipped with a power button with fingerprint reader.

  • Page 56: Installing The Power Button With Fingerprint Reader (Optional)

    Steps 1. Remove the three screws (M2.5x5) that secure the right display hinge to the palm-rest and keyboard assembly. 2. Lift the right display hinge. 3. Open the latch and disconnect the power-button cable from the connector on the system board. 4.
  • Page 57 About this task The following image indicates the location of the power button with fingerprint reader and provides a visual representation of the installation procedure. Steps 1. Align and place the power button with fingerprint reader into the slot on the palm-rest and keyboard assembly. 2.

  • Page 58: System Board

    System board Removing the system board Prerequisites NOTE: The system board is removed and installed with the heat sink attached, when replacing the palm-rest and keyboard assembly. This simplifies the procedure and avoids breaking the thermal bond between system board and the heat sink.
  • Page 59 Removing and installing components...

  • Page 60: Installing The System Board

    Steps 1. Open the latch and disconnect the I/O-board cable from the system board. 2. Open the latch and disconnect the power-adapter port cable from the system board. 3. Disconnect the coin-cell battery cable and the speaker cable from the system board. 4.
  • Page 61 Removing and installing components...
  • Page 62 Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x2) and the two screws (M2x3) that secure the system board to the palm-rest and keyboard assembly. 3.

  • Page 63: Palm-Rest And Keyboard Assembly

    Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the memory module. 5. Remove the hard-drive assembly. 6.

  • Page 64: Installing The Palm-Rest And Keyboard Assembly

    Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task Place the palm-rest and keyboard assembly on a flat surface. Next steps 1. Install the system board.

  • Page 65: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 66: System Setup

    System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 67: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 68 Overview Processor ID Displays the processor identification code. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. Microcode Version Displays the microcode version. Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used.
  • Page 69 Table 5. System setup options—System Configuration menu System Configuration Date/Time Date Sets the computer date in MM/DD/YYYY format. Changes to the date take effect immediately. Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between 12- hour and 24-hour clock. Changes to the time take effect immediately. Storage Interface Port Enablement Enables or disables the SATA-0 and the M.2 PCIe SSD-0/SATA-2 drives.
  • Page 70 Table 7. System setup options—Security menu Security Enable Admin Setup Lockout Enables or disables the user from entering BIOS Setup when an Admin Password is set. Default: OFF Password Bypass Bypass the System (Boot) Password and the internal hard drive password prompts during a system restart (only for computers shipped with hard drive).
  • Page 71 Secure Boot Enable Secure Boot Enables or disables the computer to boos using only validated boot software. Default: OFF NOTE: For Secure Boot to be enabled, the computer needs to be in UEFI boot mode and the Enable Legacy Option ROMs option needs to be turned off.
  • Page 72 Enable USB Wake Support Enables the USB devices to wake the computer from Standby mode. Default: OFF Wake on Dell USB-C Dock Enables the computer to wake from Standby when it is connected to a Dell USB-C dock. Default: ON Auto On Time Enables the computer to automatically power on for defined days and times.
  • Page 73 Table 13. System setup options—POST Behavior menu POST Behavior Enable Adapter Warnings Enables the computer to display adapter warning messages during boot. Default: ON Fastboot Configures the speed of the UEFI boot process. Default: Thorough. Performs complete hardware and configuration initialization during boot.
  • Page 74 Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console and Threshold for Dell operating system Recovery tool. Default: 2 SupportAssist OS Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool in the even of certain system errors.

  • Page 75: System And Setup Password

    System and setup password Table 18. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 76: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 77: Troubleshooting

    Running the ePSA diagnostics Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 78: Recovering The Operating System

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 79: Flashing The Bios

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 80: Wifi Power Cycle

    2. Click Intel Rapid Storage Technology. The Intel Rapid Storage Technology window is displayed. 3. On the Intel Optane memory tab, click Disable to disable the Intel Optane memory. NOTE: For computers in which Intel Optane memory acts as a primary storage, do not disable the Intel Optane memory.

  • Page 81: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 20. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Dell Help & Support app NOTE: Availability varies by country.

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