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5-2
SERVICE
IN~ORMAnON
-- Device address ;s not properly set.
(See Section 2.4
&
your HP
Computer User's Manual)
-- ROM, HP-IB Interface, etc are not properly installed. (See Table 2.1
&
related HP manuals)
-- Mass Storage Specifier is not properly used.
5.3
Service Assistance
U.
S.
customers
who
purchased
the
subsystem
from
dealer/distributor,
or other authorized reseller, should first contact
these respective sales outlet for assistance.
Customers outside of the United States should contact their sales
source (Bering Authorized Dealer/Distributor) for directions on how to
obtain service assistance.
When you need help from Bering directly, have the Model and Serial
number ready from the rear panel of the disk subsystem, and call:
NOTE:
Customer Service
Bering Industries, Inc.
415-651-3300
3.1. Return Material Authorization (RMA) is required
to return
any equipment to Bering Industries.
3.2. Must use original factory shipping box and material for ship-
ping.
Ask Customer Service for further advice and shippinq
address.
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