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Frequently asked questions
Unsatisfactory results
Problem
Auto Heat-up is turned
on, but the food does
not start cooking.
General problems or technical faults
Problem
Cooktop or cooking
zones cannot be
switched on.
There is a strange smell
or vapors when the
cooktop is being used
for the first time.
A noise can be heard
after the appliance is
turned off.
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Possible cause and solution
Large amounts of food are being heated.
Start cooking at the highest power level, then re-
duce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
Possible cause and solution
There is no power to the cooktop.
Check if the breaker has tripped. Contact a quali-
fied electrician or Miele Customer Service (for the
minimum fuse rating, see the data plate).
There may be a technical fault.
Disconnect the cooktop from the electricity supply
for approx. 1 minute by
– tripping the relevant breaker or unscrewing the
fuse completely, or
– switching off the residual current device.
If the cooktop will still not switch on after the fuse
or the residual current device has been reset/re-
placed, contact a qualified electrician or Customer
Service.
The metal components have a protective coating.
When the cooktop is used for the first time, this
causes a smell and possibly also vapor. The material
from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odors are reduced until
they disappear completely. The smell and any vapors
do not indicate a faulty connection or a defective ap-
pliance and are not harmful to your health.
The fan will continue running until the cooktop has
cooled down. It will then turn itself off automatically.
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