Troubleshooting - DeLonghi Dinamica Plus Perfetto User Manual

18.

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
Coffee does not come out of one or
both of the spouts.
The appliance will not make coffee
The appliance does not come on
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is not fresh.
The coffee is ground too finely.
The coffee spouts (A9) are blocked.
The appliance has detected impurities
in its internal circuits. "Cleaning under-
way" is displayed.
The power cord connector (D7) is not
inserted correctly.
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A22) is not turned on. Press the main switch (fig. 2).
24
REMEDY
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"
"6.3 Rinse " ).
Set a higher coffee temperature in the menu
(section "6.9 Coffee temperature ").
Please note: Varying the temperature has
most effect for long beverages.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 13). Continue one
click at a time until the coffee is made satisfac-
torily. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
mill").
Use coffee for espresso machines.
The coffee pack has been opened for too long
and has lost its taste.
Turn the grinding adjustment dial (A5) one
click clockwise towards "7" while the coffee
mill is in operation (fig. 13). Continue one click
at a time until the coffee is made satisfactori-
ly. The effect is only visible after delivering 2
coffees (see section "7.5 Adjusting the coffee
mill").
Clean the spouts with a toothpick (fig. 25B).
Wait for the appliance to be ready again and
reselect the required beverage. Contact Cus-
tomer Services if the problem persists.
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).