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Problem
The spin phase does not op‐
erate or the washing cycle
lasts longer than usual.
There is water on the floor.
You cannot open the appli‐
ance door.
The appliance makes an un‐
usual noise and vibrates.
The programme duration in‐
creases or decreases during
programme execution.
The washing results are not
satisfactory.
Too much foam in the drum
during the washing cycle.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
After a steam programme,
garments are partially wet.
Possible solution
•
Set the spin programme.
•
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
•
Adjust manually the items in the tub and start the spin phase again. This prob‐
lem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there is not wa‐
ter leakages.
•
Make sure that the water inlet hose and the drain hose have no damages.
•
Make sure you use the correct detergent and the correct quantity of it.
•
Make sure that a washing programme that ends with water in tub, has not
been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the Author‐
ised Service Centre.
If you need to open the door, please read carefully "Emergency door opening".
•
Make sure the levelling of the appliance is correct. Refer to "Installation in‐
struction".
•
Make sure that the packaging and/or the transit bolts are removed. Refer to
"Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The SensiCare System is able to adjust the programme duration according to
the type and the laundry load size. Refer to "The SensiCare System load de‐
tection" in "Daily Use" chapter.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you wash the laun‐
dry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent or the number of tablets or single-dose deter‐
gents.
•
Make sure that the flap is in the correct position (UP for powder detergent -
DOWN for liquid detergent).
•
Make sure you have used the detergent dispenser according the indications
given in this user manual.
Make sure that the appliance is accurately levelled. Adjust the appliance by raising
or lowering the feet.
ENGLISH
47
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