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FAQs and Troubleshooting Guide (Cont.)
Table 2: Troubleshooting guide
Problem
Possible cause
There are
Heavy, wet clothes tumbling in the
some strange
drum can cause bumping noises
noises.
when the drum is turning.
The interior light
doesn't come
The light bulb is defective.
on.
The drying
The load was too small.
program ends
The washing load was too dry for the
shortly after
selected program.
the start.
Warning indicators and error codes
The heat pump dryer will illuminate the following warning indicators or display the
following error codes when it needs maintenance. If your corrective actions do not
resolve the issue, please contact our after sales support centre and book a service.
Table 3: Warning indicators and error codes
E1
E2
E3
"DOP"
The filter needs to be cleaned, following the instructions
on page 23. Please note, the filter should be cleaned
before or after each cycle.
The water tank is full. Please empty the tank (see pages
23-24 for instructions).
There is a drain pump failure, or a water level sensor
failure. Please contact the after sales support centre.
There is a temperature sensor fault. Please contact the
after sales support centre.
There is a temperature sensor fault. Please contact the
after sales support centre.
The door is not closed properly, or there is a door lock
fault. Open and close the door again, ensuring that
nothing is trapped in it. Make sure the door is fully closed.
If this does not resolve the issue, please contact our after
sales support centre.
After Sales Support
1300 886 649 |
Solution
These noises are normal. Make
sure your drying load is properly
spin dried to limit the noises.
Call for a service to get the light
bulb
replaced.
Increase the drying load.
Select a higher drying level, e.g.,
Heavy instead of Strong.
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