Table of Contents
Advertisement
Check 1
your computer/smartphone/tablet.
Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. The
network name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 GHz frequency
band cannot be used in combination. Depending on the wireless router, note that different network name (SSID)
is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric
characters at the end of network name (SSID).
Check the network name (SSID) set for the printer, and match it with the network name (SSID) of the correct
frequency band of the wireless router.
Check 2
entered.
Passwords are case sensitive.
Enter the password correctly.
Check 3
necessary.
• Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor.
• Wireless communication can be impeded by building materials containing metal or concrete. If the printer
cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in
the same room.
• After changing the installation location, print out the network settings information again and check the
status of the signal. Compare with the value in section "3-2-1" in the printed network settings information to
determine the installation location.
Check 4
Make sure that the wireless channel number on the wireless router is included in the wireless channel number
you checked. If the wireless channel number set for the wireless router is not included, change the wireless
channel number of the wireless router.
Check 5
by wireless router is restricted.
The wireless router settings may be limiting the number of devices that can be connected at the same time.
Remove or relax the restrictions.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Address.
Check status of printer and network device (e.g. wireless router) and
Password on your wireless router may not match password you
Monitor signal status and move printer and wireless router as
Check wireless channel number of Wi-Fi you are using on computer.
In case of Wi-Fi connection, check if computer that can be accessed
Checking Computer IP Address or MAC
355
Advertisement
Table of Contents
