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Cannot Proceed Beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
If you cannot proceed beyond the Printer Connection screen, check the following.
Make sure USB cable is securely plugged in to printer and computer.
Check 1
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
• Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Follow procedure below to connect printer and computer again.
Check 2
1.
1. Unplug USB cable from printer and computer and connect it again.
2.
2. Make sure no printer operation is in progress and turn off.
3.
3. Turn on printer.
Follow the steps below to install MP Drivers (Printer Driver) again.
Check 3
1.
1. Download the latest MP Drivers (Printer Driver).
2. Turn off printer.
2.
3.
3. Restart computer.
After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1.
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