Page 1 GX5000 series Online Manual English...
Page 2: Table Of Contents
Canon Wi-Fi Connection Assistant Screen........
Page 3 Loading Envelopes in Rear Tray............93 Refilling Ink Tanks.
Page 4 Operation Panel............. . . 160 Power Supply.
Page 5 Canon IJ Status Monitor Description........
Page 6 Network FAQ............283 Network Communication Problems.
Page 7 Message Is Displayed............. . 345 Repairing Your Printer.
Page 8: Using Online Manual
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...
Page 9: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 10: Touch-Enabled Device Users (Windows)
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...
Page 11: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 12 THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 13 Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a...
Page 14 5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions.
Page 15 DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
Page 16 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc.
Page 17 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 18 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 19 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 20 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
Page 21 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
Page 22 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 23 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
Page 24 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
Page 25 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 26 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 27 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 28 rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
Page 29 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 30: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. Load three or more sheets of A4 or Letter-sized plain paper. 3.
Page 31 3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165) 3-2-8...
Page 32 3-2-25 Stateless Prefix Stateless prefix length Length4 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active/Inactive...
Page 33 3-3-15 IPsec IPsec setting Active/Inactive 3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected) 3-3-17 Wireless LAN DRX Discontinuous recep- Enable/Disable tion (wireless direct) Wired LAN Wired LAN Enable/Disable MAC Address MAC address XX:XX:XX:XX:XX:XX Connection Wired LAN status Active/Inactive TCP/IPv4 TCP/IPv4 Enable/Disable...
Page 34 XXXX:XXXX:XXXX:XXXX 4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-25 IPsec IPsec setting Active/Inactive 4-26 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected) 4-27 Wired LAN DRX Discontinuous recep-...
Page 35 5-20 Cert. Fingerprt(SHA-1) Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx print(SHA-1) xxxxxxxx xxxxxxxx 5-21 Cert. Fin- Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx gerprt(SHA-256) print(SHA-256) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx ("XX" represents alphanumeric characters.)
Page 36: Default Network Settings
XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting (WSD) 15 minutes Enab./disab. Bonjour Enable Service name Canon GX5000 series LPR setting Enable RAW protocol Enable LLMNR Enable DRX setting (Wi-Fi) Enable DRX setting (Wired LAN) Enable ("XX" represents alphanumeric characters.) * Default value depends on printer.
Page 37 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Page 38: Connecting With Wireless Direct
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
Page 39 Note • After completing the settings, you can check the Network name(SSID), Security protocol, and • WL Direct net.(SSID) by pressing button. • When displaying the Security protocol, a screen appears asking whether to display the • password at the same time. To display the password, select Yes. To not display the password, select No.
Page 40 Make sure the name on the LCD is the same as that of your wireless communication device and select Yes. You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 41 3. Confirm the input contents and press and hold OK button. 4. Check displayed message, select Yes and press the OK button. 5. Check displayed message, press the OK button. ◦ To set automatically ◦ 1. Select Auto update and press OK button. 2.
Page 42 Important • To prevent an unauthorized access, we recommend you should select the setting to display • the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the •...
Page 43: Switching Printer's Connection To Network Or Terminal Devices
Switching Printer's Connection to Network or Terminal Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method.
Page 44 ◦ For macOS: ◦ Refer to Changing the Connection Mode in Setup Guide.
Page 45: Easy Understanding Network Connections
Easy Understanding Network Connections What is Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. • Connection methods vary depending on the wireless router type. •...
Page 46 Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, see the web page. Connecting with Wireless Direct Connecting with Wireless Direct Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet. •...
Page 47 Restrictions • Notices when printing using web service: Notice for Web Service Printing...
Page 48: Restrictions
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 49 device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. •...
Page 50: Network Connection Tips (Windows/Macos)
Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Terminal Devices Setting Up IEEE802.1X/EAP (WPA/WPA2 Enterprise)
Page 51: Detect Same Printer Name
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...
Page 52 Switching Printer's Connection to Network or Terminal Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method.
Page 53 ◦ For macOS: ◦ Refer to Changing the Connection Mode in Setup Guide.
Page 54: Setting Up Ieee802.1X/Eap (Wpa/Wpa2 Enterprise)
Setting Up IEEE802.1X/EAP (WPA/WPA2 Enterprise) Overview If you are using a switch/access point (authenticator) with IEEE802.1X/EAP, you can connect this printer to a wired LAN or Wi-Fi. Note • The information on this page is intended for network administrators. • Setup Flow 1.
Page 55 The login name to connect to the authentication server. Important • If you select Verify Authentication Server Name, you must set the authentication server • name. • If you select Verify authentication server certificates, you must register the certificate • authority (CA) certificate in advance.
Page 56 Note • If you choose PEAP or EAP-TTLS, you do not need to do this. • 11. Set up Weak encryption restriction. Select Restrict. 12. Set up Weak certificate restriction. Select Restrict. 13. Select Enable/disable IEEE802.1X/EAP to enable IEEE802.1X/EAP Select OK and save the settings to enable IEEE802.1X/EAP. Note •...
Page 57 4. If you see a message other than the above, follow the instructions.
Page 58: Wi-Fi Connection Assistant (Windows)
Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection...
Page 59: Wi-Fi Connection Assistant
Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...
Page 60: Starting Up Wi-Fi Connection Assistant
Start up Wi-Fi Connection Assistant as shown below. • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 8.1 or Windows 8, select Wi-Fi Connection Assistant on the Start screen to start Wi-Fi Connection Assistant.
Page 61: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...
Page 62: Performing/Changing Network Settings
Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...
Page 63: Canon Wi-Fi Connection Assistant Screen
Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
Page 64 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
Page 65 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
Page 66 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.
Page 67: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information...
Page 68: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to display printers for which you can perform setup.
Page 69 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
Page 70 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.
Page 71: Performing/Changing Wi-Fi Settings
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
Page 72 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
Page 73 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
Page 74 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
Page 75 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.
Page 76: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
Page 77: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 78: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection
List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
Page 79 • TR9530 series • TS3300 series • E3300 series...
Page 80: Handling Paper, Ink Tanks, Etc
Handling Paper, Ink Tanks, etc. Loading Paper Refilling Ink Tanks...
Page 81: Loading Paper
Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray...
Page 82: Paper Sources
Paper Sources The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B). Rear tray You can load all supported paper such as photo paper and plain paper on the rear tray. Supported Media Types Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette.
Page 83: Loading Photo Paper / Plain Paper In Rear Tray
Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note •...
Page 84 Note • Load long-length paper without pulling out the paper support. Depending on the weight of the • paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray. 3.
Page 85 Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. 5. Slide right paper guide to align with both sides of paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Note •...
Page 86 6. Press the OK button. 7. Use the button to select the size of the loaded paper on the rear tray, then press the OK button. Note • The • (asterisk) on the LCD indicates the current setting. 8. Use the button to select the type of the loaded paper on the rear tray, then press the OK button.
Page 87 Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 88: Loading Plain Paper In Cassette
Loading Plain Paper in Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may •...
Page 89 Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. Note • Align the paper stack with the edge of the cassette as shown in the figure below. • If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
Page 90 5. Slide front paper guide to align it with paper stack. Align paper guide with where it clicks into place. 6. Slide right paper guide to align it with paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Note •...
Page 91 7. Insert cassette into printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper information registration screen for the cassette appears on the LCD. 8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button.
Page 92 Note • The • (asterisk) on the LCD indicates the current setting. 10. Check media type and press OK button. 11. Pull out a paper output tray (I). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper •...
Page 93: Loading Envelopes In Rear Tray
Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
Page 94 3. Slide right paper guide (C) to open both paper guides. 4. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. After loading envelopes on the rear tray, the paper information registration screen for the rear tray appears on the LCD.
Page 95 Note • Do not load envelopes higher than the load limit mark (D). • 6. Press the OK button. 7. Use button to select size of loaded envelopes on rear tray and press OK button. Note • The • (asterisk) on the LCD indicates the current setting. 8.
Page 96 9. Pull out a paper output tray (E). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings.
Page 97: Refilling Ink Tanks
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips...
Page 98: Refilling Ink Tanks
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer.
Page 99 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. • 3. Open the ink tank cover (C) of the ink tank to be refilled. D: Yellow E: Magenta F: Cyan G: Black 4.
Page 100 5. Hold the ink bottle upright and gently twist the bottle cap (I) to remove. Important • Do not shake the ink bottle. Ink may spatter when opening the cap. 6. Refill the ink tank. Aligning the ink bottle's tip with the ink tank's inlet (J), slowly stand the bottle upside down, and push the bottle into the inlet.
Page 101 7. Once ink reaches the upper limit line, remove the ink bottle from the inlet. Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it. Important • Do not leave ink bottles in ink tanks. •...
Page 102 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
Page 103 • To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line • at least once a year. Note • Color ink may be consumed even when printing a black-and-white document or when black-and- •...
Page 104: Checking Ink Level
Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...
Page 105: Ink Tips
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
Page 106: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 107: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. •...
Page 108 How to Perform Ink Flush From the computer Ink Flush If the symptom still persists, the print head may be defective. Contact your nearest Canon service center to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.
Page 109 Adjusting Print Head Position...
Page 110: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining •...
Page 111: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern A or horizontal streaks in the pattern B. If there are missing lines in the pattern A: C: Good D: Bad (lines are missing) If there are horizontal streaks in the pattern B:...
Page 112: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Important •...
Page 113: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 114: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. •...
Page 115: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads...
Page 116: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Check that printer is turned on.
Page 117 3. Turn on the power, then clean the paper feed rollers again. If the problem is not resolved after cleaning, contact your nearest Canon service center to request a repair.
Page 118: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 119 6. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 7. Use button to select Btm Plate Cleaning and press OK button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper.
Page 121: Replacing Maintenance Cartridge
Replacing Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the LCD to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new •...
Page 122 5. Pull out the maintenance cartridge. Hold the upper portion of the maintenance cartridge with your hands so that its bottom does not touch the floor or desk. Important • Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt •...
Page 123 • Do not put your hands inside the printer, as ink may adhere to your hands. • 6. Insert the new maintenance cartridge straight until it stops. 7. Attach the maintenance cover. Align the tab on the back of the maintenance cover with the hole on the printer and close it. 8.
Page 125: Checking Maintenance Cartridge Status On Lcd
Checking Maintenance Cartridge Status on LCD Check that printer is turned on. 2. Press the Setup button, use the button to select M'ntenance cart info, and press the OK button. LCD and Operation Panel 3. Check the maintenance cartridge status. A symbol appears in the area A if there is any information about the used space of the maintenance cartridge.
Page 126: Overview
Overview Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols...
Page 127: Safety
Safety Safety Precautions Regulatory Information WEEE...
Page 128: Safety Precautions
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
Page 129 Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink bottles Keep out of reach of children. Do not drink ink. If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water and obtain medical advice immediately.
Page 130 General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors.
Page 131: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 132 Users in Australia 5150 - 5350MHz band is indoor use only. In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band. Users in New Zealand 5150 - 5250MHz band is indoor use only.
Page 133: Weee
EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
Page 134 Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Page 135 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 136 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 137 Per ulteriori informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,...
Page 138 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 139 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-...
Page 140 Chcete-li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo www.canon-europe.com/battery. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
Page 141 W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 142 šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par šāda veida izstrādājumu nodošanu otrreizējai pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon- europe.com/battery.
Page 143 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 144 Pentru mai multe informaţii despre reciclarea acestui produs, vă rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-europe.com/battery.
Page 145 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 146: Handling Precautions
Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...
Page 147: Legal Restrictions On Printing
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...
Page 148: Printer Handling Precautions
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Page 149: Transporting Your Printer
Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the •...
Page 150 4. Check that ON lamp is off and unplug power cord. Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or • damage to the printer, making the printer unable to print. 5.
Page 152: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 153: Keeping Print Quality High
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...
Page 154: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols...
Page 155: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 156: Front View
Front View A: Paper Support Extend to load paper in the rear tray. B: Rear Tray Cover Open to load paper in the rear tray. C: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Page 157: Rear View
Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Wired LAN Connector Plug in the LAN cable to connect the printer to a LAN. C: Power Cord Connector Plug in the supplied power cord. D: Rear Cover Detach when removing jammed paper.
Page 158: Inside View
Inside View A: Top Cover Open to refill ink tanks and to remove jammed paper. B: Ink Tank Covers Open to refill ink tanks. C: Tank Caps Open to refill ink tanks. D: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks.
Page 159 Repairing Your Printer I: Print Head Holder The print head is pre-installed.
Page 160: Operation Panel
Operation Panel A: ON button Turns the power on or off. Turning the Printer On and Off B: ON lamp Lights after flashing when the power is turned on. C: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. D: Stop button Cancels operation when printing is in progress or when selecting a menu item.
Page 161: Power Supply
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 162: Checking That Power Is On
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 163: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 164 Important • When you • unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs •...
Page 165: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • • The power plug/power cord is rusty. •...
Page 166: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 167: Lcd And Operation Panel
LCD and Operation Panel The standby screen appears when the printer is turned on. When the Setup button is pressed, the display switches to setup menu screen. Setup In a menu or settings screen, use the button to select an item or option, and then press the OK button to proceed with the procedure.
Page 168 Note • When Wi-Fi, wired LAN, or both are disabled, the • icon, icon, or both are not displayed.
Page 169: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols The buttons on the operation panel allow you to enter (or change) characters, numbers, or symbols when setting up the network or making other settings. Switching the Input Mode The current input mode appears at the upper right corner of the LCD. Pressing the Setup button on the operation panel toggles through the input modes in the order lowercase >...
Page 170: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...
Page 171: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Changing the Printer Operation Mode...
Page 172: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 173: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 174 Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
Page 175: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
Page 176 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...
Page 177: Changing The Printer Operation Mode
Custom Settings in Canon IJ Printer Assistant Tool For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings, go to Custom Settings in Canon IJ Printer Assistant Tool. Custom Settings in the Maintenance Tab 1.
Page 178 If necessary, switch between various modes of printer operation. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
Page 179: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Other dev. settings Language selection Firmware update Admin pwd. settings Reset setting Feed settings Ink level monitor ECO settings Quiet setting System information Checking the Total Number of Uses of Printer...
Page 180: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion as an example. Note • The • (asterisk) on the LCD indicates the current setting. Check that printer is turned on. 2.
Page 181: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password may be required to change the settings of some setting items. • Items for Printer Other dev. settings Language selection ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings Items for Maintenance/Management LAN settings Firmware update...
Page 182: Print Settings
Print settings Select this menu from Device settings in Setup menu. • Prevent abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower •...
Page 183: Lan Settings
LAN settings Select this menu from Device settings in Setup menu. Important • The administrator password may be required to change the settings. • Wi-Fi Wireless Direct Wired LAN Print LAN details Wi-Fi • Wi-Fi enab./disable • Enables or disables Wi-Fi. •...
Page 184 Wireless Direct • Switch WL Direct • Enables/disables Wireless Direct. • Change name (SSID) • Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for Wireless Direct. • Change password • Changes the password for Wireless Direct. •...
Page 185 Note • You cannot use the same printer name as that already used for other LAN connected devices. • • You cannot use a hyphen for the initial or last character of the printer name. • • TCP/IP settings • Performs IPv4 or IPv6 setting.
Page 186 • IPP settings • Selecting Enable allows you to print via the network with the IPP protocol. • DRX setting • Enables discontinuous reception (discontinuous data reception). ◦ Wi-Fi ◦ Selecting Enable allows you to activate discontinuous reception when using Wi-Fi. ◦...
Page 187: Other Dev. Settings
Other dev. settings Select this menu from Device settings in Setup menu. Important • The administrator password may be required to change the settings. • • Date/time setting • Sets the current date and time. • Date display format • Selects the date display format.
Page 188 Note • When any of the inks reached the lower limit line, printing is disabled. • • Fixed print quality • Specifies print quality when printing on plain paper. • Scrn. lock settings • Lock the screen to prevent the panel operation by someone other than the administrator. •...
Page 189: Language Selection
Language selection Select this menu from Device settings in Setup menu. Changes the language for LCD messages and menus. Important • The administrator password may be required to change the settings. • Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Indonesian / Vietnamese...
Page 190: Firmware Update
Firmware update Select this menu from Device settings in Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important • The administrator password may be required to change the settings. •...
Page 191: Admin Pwd. Settings
Admin pwd. settings The administrator password can be set or canceled. Important • The administrator password of the printer is set by default. It is set in the serial number of the printer • which consists of 9 characters (the first 4 characters are alphabet and the latter 5 characters are number) and is indicated on the seal on the device.
Page 192 9. Press the OK button. 10. Enter the administrator password again. The administrator password is available.
Page 193: Reset Setting
Reset setting Select this menu from Device settings in Setup menu. You can set the settings back to the default. Important • The administrator password may be required to change the settings. • • Web service setup • Sets the Web service settings back to the default. •...
Page 194: Feed Settings
Feed settings Select this menu from Setup menu. Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. For details: Paper Settings •...
Page 195: Ink Level Monitor
Ink level monitor Select this menu from Setup menu. Important • The administrator password may be required to change the settings. • • Reset ink lev. count • Resets the remaining ink count. If you select Yes, you can reset the remaining ink count of all the ink tanks at once. If you select No, you can specify the ink color and reset the remaining ink count in any ink tank.
Page 196: Eco Settings
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Important • The administrator password may be required to change the settings. • Turning off Printer Automatically Turning on Printer Automatically Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of time.
Page 197 6. Select ON and then press the OK button.
Page 198: Quiet Setting
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • The administrator password may be required to change the settings. • Follow the procedure below to perform setting. Check that printer is turned on.
Page 199: System Information
System information Select this menu from Setup menu. • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number.
Page 200: Checking The Total Number Of Uses Of Printer
Checking the Total Number of Uses of Printer The total number of uses of printer can be printed and checked. Check that printer is turned on. Load A4 or Letter-sized plain paper. 3. Press the Setup button. The Setup menu screen is displayed. 4.
Page 201: Specifications
Specifications General Specifications Interface USB Port: Hi-Speed USB * Network Port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 202 Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a Frequency bandwidth: 2.4 GHz / 5 GHz Channel: 2.4 GHz: 1-11 or 1-13 5 GHz: W52, W53, W56, W58...
Page 203 High Sierra 10.13.6 - macOS Big Sur 11 Other Supported OS iOS, iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.
Page 204: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 205: Supported Media Types
• details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
Page 206 • Double sided Matte Paper <MP-101D> • Paper other than genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Page Sizes You can use the following page sizes.
Page 207 • Nagagata 3 • • Nagagata 4 • • Yougata 4 • • Yougata 6 • • Envelope C5 • • Envelope Monarch • Special sizes • Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm) • • Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) * •...
Page 208: Paper Load Limit
• Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray and Cassette Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
Page 209 Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, Approx. 250 sheets B-Oficio, M-Oficio, Foolscap, Legal(India): 10 sheets) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 210: Unsupported Media Types
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing •...
Page 211: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...
Page 212: Economy Mode
• ◦ Measurement images: ◦ Color printing: A4 color document ISO/IEC24712 ◦ Measurement method: ◦ Canon original ◦ Paper type: ◦ Plain paper ◦ Print driver setting: ◦ Setting to the default for plain paper (setting Print Quality to Economy).
Page 213: Printing
Printing Printing from Computer Printing from Smartphone/Tablet Paper Settings Using PIXMA/MAXIFY Cloud Link...
Page 214: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS...
Page 215: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 216: Basic Printing Setup
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup Check that printer is turned on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
Page 217 Important • The print quality selections will differ depending on which print setting you select. Note • Selecting Economy in Print Quality reduces ink consumption. This means that you can print more than if you have Standard selected. For details on Economy Mode, see "Economy Mode."...
Page 218 Important • The paper source settings that can be selected may differ depending on the paper type and size. 7. Click OK The printer will now print using these settings. Important • If you are performing large-format printing, make sure that there is plenty of remaining ink. •...
Page 219 2. On Quick Setup tab, click Printer Media Information... The Printer Media Information dialog box appears. 3. Select Paper Source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Page Size. 4.
Page 220: Paper Settings On The Printer Driver And The Printer (Media Type)
Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High Res Canon genuine papers (Photo Printing) Paper information reg- Media name <Model No.>...
Page 221 Plain Paper (including recycled paper) Plain Paper Plain paper Hammermill Premium Color Copy Cover 58 lb Thick Paper Others (216 g /m2) Mondi Canon Top Colour Zero 67 lb (250 Thick Paper Others g /m2) Envelopes Envelope Envelope Window envelope...
Page 222: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 223 Nagagata 4 3.54"x8.07" Nagagata 4 Yougata 4 4.13"x9.25" Yougata 4 Yougata 6 3.86"x7.48" Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3.88"x7.5" 98.4x190.5mm Env Monarch Custom Size Others...
Page 224: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards...
Page 225: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 226: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
Page 227 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you perform print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 228: Scaled Printing
Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
Page 229 Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be printed with the specified scale. Important •...
Page 230: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 231 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 232: Duplex Printing
Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2.
Page 233 5. Set the margin width If necessary, click Specify Margin... and set the margin width, and then click OK. 6. Complete the setup Click OK on the Page Setup tab. When you perform print, duplex printing will be started. Performing Duplex Printing Manually You can perform the duplex printing manually.
Page 234 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool. Related Topic...
Page 235: Setting Up Envelope Printing
Setting Up Envelope Printing Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope C5, or Envelope Monarch 3.88"x7.5"...
Page 236 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 237: Printing On Postcards
Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.
Page 238 When you perform printing, the data will be printed onto the postcard. Important • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Page 239: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver)
Page 240: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 241: Opening Printer Driver's Setup Screen
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 242: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low).
Page 243 In such cases, take the appropriate action as described. Related Topic Canon IJ Status Monitor Description...
Page 244: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly.
Page 245 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4.
Page 246: Printer Driver Description
Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description...
Page 247: Quick Setup Tab Description
Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 248 Photo Printing If you select this setting when printing a photo, the photo paper and photo size generally used are set. If Orientation and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used.
Page 249 Duplex Printing Selects whether to print the document on both sides or one side of a sheet of paper. To change the staple side or the margins, set the new values from the Page Setup tab. Grayscale Printing This function converts the data to monochrome data when printing your document. Economy Reduces the amount of ink used when printing.
Page 250 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. High Gives priority to print quality over printing speed.
Page 251 Printer Media Information... Displays Printer Media Information dialog box. You can check the printer settings and apply the checked settings to the printer driver. Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings).
Page 252 setting is not applied when the printing profile is selected. Instead the printer prints with the copies setting specified with the application software. Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size.
Page 253: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 254 Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Print Quality is changed.
Page 255 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.
Page 256 Important • If the application software is set so that ICM is disabled, ICM is unavailable for Color Correction and the printer may not be able to print the image data properly. None Disables color adjustment with the printer driver. Select this value when you are specifying an individually created printing ICC profile in an application software to print data.
Page 257: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 258 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.
Page 259 Booklet The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Specify...
Page 260 Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... Opens the Stamp/Background dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name.
Page 261 Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
Page 262 With some applications such as Microsoft Word, the data may be printed with a feed method that differs from the printer driver setting. In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview.
Page 263 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
Page 264 Stamp/Background dialog box The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp.
Page 265 Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. •...
Page 266 Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent. Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192).
Page 267 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
Page 268 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button. Related Topics Setting Paper Dimensions (Custom Size) Setting a Page Size and Orientation Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing...
Page 269: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
Page 270 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the print data 90 degrees to the right during printing, uncheck this check box.
Page 271: Canon Ij Status Monitor Description
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time.
Page 272 (the disclosure triangle) to display a pictorial representation of the estimated usage amount in the maintenance cartridge. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 273 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...
Page 274: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important •...
Page 275: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...
Page 276: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android)
Page 277: Paper Settings
Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. After loading paper • When you loading paper in the rear tray •...
Page 278 Register the page size according to the paper loaded in the cassette. Note • For more on the proper combination of paper settings you can specify by the printer driver for • Windows and on the LCD: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing are different from the paper information registered to the printer...
Page 279 The paper information registration screen is displayed after replacing the paper. Register the paper information according to the paper that you loaded. Cancel Cancels printing. Select when you change the paper settings specified for printing. Change the paper settings and try printing again.
Page 280: Frequently Asked Questions
Frequently Asked Questions List of Support Codes for Printer Errors When Error Occurred Message Is Displayed Error Four-Digit Alphanumeric Code Is Displayed on LCD What to Do When Paper Is Jammed Support Code : 1000 Support Code : 1003 Repairing Your Printer Cannot Find Printer on Network (Windows/macOS) Solve Network Troubles with The Printer's Diagnostic Functions...
Page 281 Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Installation via USB) Searching Printer by IP Address or Host Name During Setup Setup Guide : Connect to Network Switching Printer's Connection to Network or Terminal Devices Solve Problems...
Page 282 Operation Problems Network Communication Problems Printing Problems Problems While Printing (Scanning) from Smartphone/Tablet Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer...
Page 283: Network Faq
Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wired LAN Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Terminal Devices...
Page 284 Cannot Print (Scan) from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network...
Page 285 Printing Network Settings Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS)
Page 286: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network...
Page 287: Cannot Find Printer On Network (Windows/Macos)
Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup...
Page 288: Cannot Find Printer On Network
Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed •...
Page 289 Proceed once you complete checking the power status above. Check PC network connection. Check2 If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to connect to the network. 1. Check the settings of the network device (wireless router, etc.). Connect to the Internet and see if you can browse any web page.
Page 290 icon is displayed: icon indicates that the wireless router and the printer are not connected. Check the network settings of the printer. Also, revisit the location of the wireless router and printer at the next check. For Wired LAN 1. Check the power and LAN cable. When the printer cannot be found on the setup screen, using LAN connection setup, make sure that all the network devices are connected to the router and the hub via LAN cables and that all the devices are turned on.
Page 291 Make sure security software's firewall is off. Check2 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 292: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 293 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • • For Windows: •...
Page 294: Wireless Router Problems
Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Privacy Separator/SSID Separator/Network Separation Function...
Page 295: Network Key (Password) Unknown
Network Key (Password) Unknown Use the Wi-Fi Connection Assistant to diagnose and repair network status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant See below for starting up Wi-Fi Connection Assistant •...
Page 296 Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal). • Some printers support IEEE802.1X/EAP (WPA/WPA2 Enterprise). To configure • IEEE802.1X/EAP (WPA/WPA2 Enterprise), you also need to configure the authentication (Radius) server. Contact the network administrator for more information. •...
Page 297: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. Refer to Setup Guide to setup. Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. •...
Page 298 If using WPA/WPA2 key or a password, make sure encryption key for Check3 computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.
Page 299: Printer Settings/Smartphone/Tablet Troubles For Network
Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct...
Page 300: Solve Network Troubles With The Printer's Diagnostic Functions
Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network/Cannot Print Cannot Connect to Printer through Wireless Direct Cannot Find Printer on Network/Cannot Print Printing Out Network Settings Information: Note • • [Wi-Fi] indicates descriptions related to Wi-Fi. [LAN] indicates descriptions related to wired LAN.
Page 301 Check that security software's firewall is off. Check1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
Page 302 [LAN] Wired LAN setting is disabled. (The icon representing the wired LAN is not displayed on the LCD.) Enable the wired LAN setting from the operation panel. [LAN] Wired LAN setting is disabled. Make sure the printer and wireless router are connected via LAN cable.
Page 303 [Wi-Fi] Monitor signal status and move printer and wireless router as Check3 necessary. • Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. • Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
Page 304 [Wi-Fi] Monitor signal status and move printer and wireless router as Check necessary. • Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. • Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
Page 305 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. C-11 [Wi-Fi] The network name (SSID) remains the default value (The network name (SSID) has not been set). Check the network name (SSID) of the wireless router. Verify the network name (SSID) and password of the wireless router you want to connect to, and then set it up manually.
Page 306 Check that printer is selected as connection for various devices (e.g. Check4 computer/smartphone/tablet). Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network settings information of the printer.
Page 307: Checking Network Information Of Printer
Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 308 Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX"...
Page 309 Checking Network Setting Information To check the printer's network settings information, print out the network settings information. Printing Network Settings...
Page 310: Restoring Printer's Lan Settings To Defaults
Restoring Printer's LAN Settings to Defaults Important • After initialization, all network connection information of the printer will be deleted, and printing over the • network will no longer be possible. To use the printer over a network again after restoring printer's LAN settings to defaults, refer to Setup Guide to redo setup.
Page 311: Problems While Printing (Scanning) From Smartphone/Tablet
Problems While Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet...
Page 312: Cannot Print (Scan) From Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Communicate with Printer while It Is in Wireless Direct Note •...
Page 313 Printing Network Settings Note • If you have a computer, Wi-Fi Connection Assistant allows you to diagnose and repair the network • status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant See below for starting up Wi-Fi Connection Assistant.
Page 314 If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following. Check power status of printer and device (e.g. smartphone/tablet). Check1 Turn on the printer or your device. If the power is already turned on, cycle the power switch. Is Wireless Direct enabled? Check2 From the Setup menu screen, select Device settings >...
Page 315 For details about the functions of your printer, see Specifications.
Page 316: Printing Problems
Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Printout (Copy) Results Are Unsatisfactory Automatic Duplex Printing Problems Printing (Copying) Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Default Printer Keeps Changing (Windows)
Page 317: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 318 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...
Page 319 • After printing is completed, select Off for Prevention of Print Data Loss. • If printing from your computer, restart the computer. Check7 Restart the computer and try printing again. Important • For Windows: • To restart your computer, choose Restart instead of Shut down.
Page 320: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Make sure paper is loaded in the specified cassette and rear tray. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 321 1. Turn off the power of the printer and disconnect the power plug from the outlet. 2. Fold one A4 sheet in half and insert it horizontally into the rear tray. Insert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object.
Page 322 Check9 Rear View for the positions of the transport unit and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 323: Printout (Copy) Results Are Unsatisfactory
• Printing from your computer • Check the settings using the printer driver. Basic Printing Setup • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY • Check the settings on Canon PRINT Inkjet/SELPHY. Print Photos from Your Smartphone Make sure appropriate print quality is selected (see list above).
Page 324 Ink Does Not Come Blurry or Fuzzy Inaccurate or Streaks Bleeding Colors Lines Are Paper Is Smudged/ Ink Blots/Paper Curl Images Incomplete/ Misaligned/Distorted Printed Surface Is Cannot Complete Scratched Printing...
Page 325 Lines Incomplete or Back of Paper Is Uneven Colors Streaked Colors Missing (Windows) Smudged Printed Barcodes The Print Position Are Not Recognized Shifts Printed in Black and White Note • This web page contains information about several models. Depending on the specifications of the •...
Page 326: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Streaks Colors Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
Page 327 Cleaning the Print Head • From the computer • ◦ For Windows: ◦ Clean the print head ◦ For macOS: ◦ Clean the print head If it still does not improve, go to the next step. Clean the print head again. Step3 After cleaning the print head again, print the nozzle check pattern and check the result.
Page 328: Printed In Black And White
Printed in Black and White If the ink used by the printer is set to Black only, printouts from a computer etc. will be printed in black and white. To print in color, press the Setup button once or twice to display the Setup menu screen, select Device settings >...
Page 329: Lines Are Misaligned/Distorted
Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.
Page 330: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper.
Page 331 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the instructions below to curl the paper outward up to 0.1 in.
Page 332 Check8 This allows the printed surface to dry, preventing smudges and scratches. • For Windows: • Set the waiting time using Canon IJ Printer Assistant Tool. Changing the Printer Operation Mode • For macOS: • Set the waiting time using Remote UI.
Page 333: Mechanical Problems
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Terminal Devices...
Page 334: Printer Does Not Turn On
Make sure power plug is securely connected to printer, and then turn on again. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 335: Printer Turns Off Unexpectedly Or Repeatedly
Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.
Page 336: Usb Connection Problems
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow. •...
Page 337 If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen USB Connection Does Not Work Properly Check following to make sure your system environment supports Hi-Speed Check USB connection. • Does the USB port on your computer support Hi-Speed USB connection? •...
Page 338: Wrong Language Appears In Lcd
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press Setup button once or twice to display the Setup menu screen. 2. Press button 1 times and press OK button. 3. Press button 3 times and press OK button. 4.
Page 339: Installation And Download Problems
Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer...
Page 340: Failed To Mp Drivers (Printer Driver) Installation (Windows)
For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series MP Drivers" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name.
Page 341: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)
Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.
Page 342: Errors And Messages
Errors and Messages Four-Digit Alphanumeric Code Is Displayed on LCD When Error Occurred Message Is Displayed...
Page 343: Four-Digit Alphanumeric Code Is Displayed On Lcd
Four-Digit Alphanumeric Code Is Displayed on LCD A message is displayed on the printer's LCD or your computer screen. Some errors may display a four-digit alphanumeric code along with the error message. The characters represent a "support code" (error number). For details on each support code, see List of Support Codes for Printer Errors.
Page 344: When Error Occurred
When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): When a Support Code and a Message are displayed on the Printer's...
Page 345: Message Is Displayed
Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's LCD, see below. Message Is Displayed on the Printer's LCD If a message is displayed on the computer, see below. Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows)
Page 346 • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is correctly set up for network use. Make sure printer driver is installed correctly. Check3 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and click here to reinstall it.
Page 347 Try printing again once the current job is complete.
Page 348: Repairing Your Printer
Repairing Your Printer This section describes how to transport the printer for repairing it. Important • You cannot take ink out of ink tanks. • • Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps •...
Page 349 2. Open top cover. 3. Close ink valve. Close the ink valve by tilting the ink valve lever tightly to the left. Important • If you pack the printer without closing the ink valve, ink may leak out. Be sure to close the ink •...
Page 350 Go to Packing Printer. Packing Printer 1. Retract paper output tray. 2. Retract paper support, and then close it. 3. Unplug cable and power cord. 4. Use adhesive tape to secure all covers on the printer to keep them from opening. 5.
Page 351 Important • Carry the printer as shown in the illustration below. If you hold the cassette when carrying, the • cassette may come off from the printer.
Page 352: List Of Support Codes For Printer Errors
List of Support Codes for Printer Errors Support codes are displayed on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Codes Displayed on Printer's LCD and Computer Screen •...
Page 353 • A000 to ZZZZ • B506 B508 B509 C000 Note • For information on how to deal with paper jams, see What to Do When Paper Is Jammed. • If the paper is not jammed (the support code is not displayed) and the paper is not fed normally, see What to Do If Paper Is Not Fed Normally.
Page 354: What To Do When Paper Is Jammed
What to Do When Paper Is Jammed If a paper jam occurs during printing (when the support code 1300/1303/1304/1313 is displayed), follow the procedure below. Note • If the paper is not jammed (the support code is not displayed) and the paper is not fed normally, see What to Do If Paper Is Not Fed Normally.
Page 355 Removing Jammed Paper inside Printer Removing Jammed Paper through Paper Output Slot 1. Hold jammed paper firmly with both hands and pull it out slowly. Slowly pull out the paper so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may •...
Page 356 Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, refer to the following page to detach the transport • unit and then pull out the jammed paper from the feed slot of the rear tray. Removing Jammed Paper from Rear Side 2.
Page 357 Note • If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper • from the rear side. Removing Jammed Paper from Rear Side 2. Load paper in cassette. Loading Plain Paper in Cassette Note •...
Page 358: Removing Jammed Paper Inside Printer
Removing Jammed Paper inside Printer 1. Press printer's Stop button. 2. Turn off printer and unplug it. 3. Open top cover. Important • Do not touch the clear film (A), white belt (B), or tubes (C). • If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 4.
Page 359 5. Hold jammed paper firmly with both hands. If the paper is rolled up, pull it out and grasp the edges of the paper.
Page 360 6. Slowly pull out jammed paper so as not to tear it. Pull out the paper at an angle of about 45 degrees. 7. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 361 9. Plug printer back in and turn printer back on. 10. Load paper. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. •...
Page 362: Removing Jammed Paper From Rear Side
Removing Jammed Paper from Rear Side 1. Press printer's Stop button. 2. Turn off printer and unplug it. 3. Retract rear tray and paper output tray. 4. Turn printer so that rear side of printer faces toward you. Important • When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink may leak out.
Page 363 6. Hold jammed paper firmly with both hands and pull it out slowly. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit and then remove the paper.
Page 364 2. Slowly pull out jammed paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, tip them toward you. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer.
Page 365 5. Replace transport unit. Insert the transport unit slowly all the way into the back of the printer and take down the transport unit. 7. Attach rear cover. Push in the rear cover until it is closed completely.
Page 366 What to Do If Paper Is Not Fed Normally and take appropriate Check3 action. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 367 • When transporting the printer for repairing it, see Repairing Your Printer.
Page 368 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Load paper in the rear tray correctly. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray After loading the paper in the rear tray, follow the messages displayed on the printer's LCD.
Page 369 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. What to Do Load paper in the cassette correctly. Loading Plain Paper in Cassette After loading the paper in the cassette, follow the messages displayed on the printer's LCD. Note •...
Page 370 1070 Cause Paper cannot be fed because the paper feed rollers are dirty. What to Do Press the printer's Stop button to cancel printing. Then perform the paper feed roller cleaning of the rear tray. Cleaning Paper Feed Rollers...
Page 371 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Make sure to close the top cover after refilling ink or other operations.
Page 372 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 373 1496 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance...
Page 374 1723 Cause The maintenance cartridge is not installed. What to Do Turn off the printer and then install the maintenance cartridge. Refer to Replacing Maintenance Cartridge for details on installing the maintenance cartridge.
Page 375 1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Turn off the printer and then replace with a new maintenance cartridge. Replacing Maintenance Cartridge...
Page 376 1725 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance...
Page 377 1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used. When this message is displayed, you must replace the maintenance cartridge.
Page 378 1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing Maintenance Cartridge.
Page 379: Shipping Tape Etc. Are Still Attached (1890)
Shipping Tape etc. Are Still Attached (1890) Cause Shipping tape or protective material may still be attached to print head holder. What to Do Open the top cover and make sure that shipping tape and protective material have been removed from the print head holder.
Page 380 2110 Cause Paper settings specified when printing do not match the paper information for the cassette registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper • information registered on the printer, refer to the following. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 381 Replace the paper Select this option to print after changing the paper in the cassette. For example, when printing the paper size is specified as A5 and the paper information for the cassette is registered as A4, select this option to print after changing the paper in the cassette with A5 paper.
Page 382 2113 Cause Paper settings specified when printing do not match either the rear tray or the cassette paper information registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper •...
Page 383 Replace the paper Select this option to print after changing the paper in the rear tray or the cassette. For example, when printing the paper size is specified as A5 and both the paper information for the rear tray and the paper information for the cassette are registered as A4, select this option to print after changing the paper in the rear tray or the cassette with A5 paper.
Page 384 2114 Cause Paper settings specified when printing do not match the paper information for the rear tray registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper • information registered on the printer, refer to the following.
Page 385 Replace the paper Select this option to print after changing the paper in the rear tray. For example, when printing the paper size is specified as A5 and the paper information for the rear tray is registered as A4, select this option to print after changing the paper in the rear tray with A5 paper.
Page 386 An internal part will need replacing soon. What to Do Press the printer's OK button to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center to request a repair as soon as possible. Important •...
Page 387 3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to clear the error message.
Page 388 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
Page 389 If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
Page 390 Cleaning the Print Heads (Windows) Cleaning the Print Heads (macOS) How to Perform Ink Flush (From the printer's operation panel) If the error recurs after taking the above actions, contact your nearest Canon service center to request a repair. Important •...

This manual is also suitable for:

Maxify gx5070 Maxify gx5000 series Maxify gx5040

Canon MAXIFY GX5050 Online Manual

Quick Links

Related Manuals for Canon MAXIFY GX5050

Summary of Contents for Canon MAXIFY GX5050