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Troubleshooting
Problem
I hear other calls when
usng the telephone.
I hear nose on the
cordless handset, and
none of the keys or
buttons works.
My caller ID features
are not workng
properly.
38
Suggeston
•
Dsconnect the telephone base from the telephone wall jack. Plug n a dfferent telephone. If
you stll hear other calls, the problem s probably n the wrng or local servce. Call your local
telephone company.
•
Make sure the telephone lne cord s plugged n securely.
•
Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
•
The caller may not be callng from an area whch supports caller ID.
•
Both you and the caller's telephone companes must use equpment whch are compatble
wth the caller ID servce.
•
The caller ID information will be displayed after the first or second ring. Caller ID data may not
be dsplayed on your phone f you answer a call at or before the second rng. Ths would also
apply to an answerng devce that answers the call at or before the second rng.
•
If you have DSL service through your telephone line, you must install a DSL filter at each
wall jack that has a telephone connected to it (page 2). The filter will prevent noise and caller
ID problems caused by DSL interference. Contact your DSL service provider for filters and
addtonal nformaton.
www.vtechphones.com
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