VTech LS6115 User Manual page 40

Troubleshooting
Problem Suggeston
There s nterference •
durng a telephone
•
conversaton.
My calls fade out
•
when I am usng the
cordless handset.
•
•
•
•
•
The handset may be out of range. Move t closer to the telephone base.
If you have DSL service through your telephone line, you must install a DSL filter at each
wall jack that has a telephone connected to it (page 2). The filter will prevent noise and caller
ID problems caused by DSL interference. Contact your DSL service provider for filters and
addtonal nformaton.
Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference. Try movng the applance or telephone base to another outlet.
Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or
modem/surge protector) nto a dfferent locaton. If ths doesn't solve the problem, re-locate
your telephone or modem farther apart from each other, or use a dfferent surge protector.
The locaton of your telephone base can mpact the performance of your cordless phone. For
better reception, install the telephone base in a centralized location within your home or office,
away from walls or other obstructons. In many envronments, elevatng the telephone base
wll mprove overall performance.
Dsconnect the telephone base from the telephone wall jack and plug n a corded telephone.
If calls are stll not clear, the problem s probably n the wrng or local servce. Contact your
local servce company (charges may apply).
If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
www.vtechphones.com 37