Table Of Contents - Vodavi Telenium IP User Manual

Companion CD Contents ....................................................................................................... 4
IP
Introducing Telenium
The Vodavi Commitment to IP Technology......................................................................... 8
IP
Telenium Industry Recognition........................................................................................ 9
IP
Telenium : Mobility ▪ Presence ▪ Collaboration ▪ Convergence ............................................ 10
IP
The Telenium Communications Infrastructure ..................................................................... 15
System Components ....................................................................................................... 16
IP
Telenium distributed architecture ................................................................................ 16
IP
Telenium telephones.................................................................................................. 17
IP
Nomad wireless Ethernet phone.................................................................................. 18
Applications Showcase........................................................................................................ 27
IP
Nomad Wireless Telephone............................................................................................ 27
SP
Nomad Soft Phone for Windows..................................................................................... 28
VP
Nomad Video Phone ..................................................................................................... 33
PDA
Nomad Phone............................................................................................................. 36
Multi-Site Networking ...................................................................................................... 37
Built-in Voice Mail with Auto Attendant ............................................................................. 40
Remote Services Gateway Module .................................................................................... 41
Mobile Extension............................................................................................................. 43
Hot Desk........................................................................................................................ 45
Call Center with Automatic Call Distribution....................................................................... 46
Discovery Manager ......................................................................................................... 47
ezAttendant with Centralized Attendant service ................................................................. 52
Sales Process: Application-based Selling............................................................................... 57
General Benefit Statement............................................................................................... 59
Return on Investment Example ........................................................................................ 68
What Makes the Vodavi Telenium
Some IP Telephony Myths Exposed .................................................................................. 72
Technical Data................................................................................................................... 77
System Capacities........................................................................................................ 77
Network Protocols and standards .................................................................................. 78
Standards implementation:........................................................................................... 79
Important Metrics ........................................................................................................ 79
Quality of Service Requirements ................................................................................... 80
Network and Bandwidth Requirements .......................................................................... 80
Network Bandwidth Calculation..................................................................................... 81
Pre-installation Site Checklist ........................................................................................... 83
IP
PathFinder Unified Messaging Server .............................................................................. 87
Technology Showcase: OneLook® Unified Messaging ..................................................... 89
TeleniumIP FAQ ................................................................................................................. 97
Appendix A: Part Number List ...........................................................................................103
Appendix B - what's new in Generation Three .....................................................................104
Appendix C - Glossary .......................................................................................................106
Generation Three ............................................................................... 7
IP
Solution Different? ....................................................... 71