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Comfort
DECT
call
UserGuide
SD Series
Instruction Manual
Contents "User Guide"
Contents "User Guide"
Important safety information ....................................................................... 2
Scope of delivery and overview of the SD series ........................................ 4
Base stations with components ................................................................... 4
Headsets with components .......................................................................... 5
Product overview of the headsets ................................................................ 6
Overview of the SD Office - HS headset .................................................... 6
Overview of the SD Pro1/Pro2 - HS headsets .......................................... 7
Overview of the buttons ............................................................................... 8
Overview of the LEDs ..................................................................................... 9
Individually adjusting the headset ............................................................ 11
Putting the headset on and adjusting it ..................................................11
Labeling the headset with a name plate .................................................14
Testing the headset system and the sound quality ................................ 15
Pairing the headset and the base station ...............................................17
Adjusting the volume ..................................................................................19
Making calls using the headset .................................................................. 20
Adjusting the volume ..................................................................................20
Muting the headset's microphone ............................................................21
If you leave the DECT range ........................................................................22
Switching between Phone and PC mode ..................................................22
Calling via the fixed line phone using the headset ................................23
Calling via the computer using the headset ............................................25
Holding a conference call ............................................................................27
Charging the headset ...................................................................................29
Sharing a workplace ..................................................................................... 32
Cleaning and maintaining the headset system ........................................ 34
Replacing the ear pads ................................................................................35
Replacing the headset's rechargeable battery .......................................36
If a problem occurs ....................................................................................... 39
Specifications ................................................................................................ 40
Manufacturer Declarations .......................................................................... 42
SD Series - User Guide
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Summary of Contents for Sennheiser EPOS SD Series

  • Page 1: Table Of Contents

    Contents “User Guide” Comfort DECT Contents “User Guide” call Important safety information ............... 2 Scope of delivery and overview of the SD series ........4 Base stations with components ..............4 Headsets with components ................5 Product overview of the headsets ..............6 Overview of the SD Office –...
  • Page 2: Important Safety Information

    The risk is to be borne by the user. Sennheiser is not liable for damages to USB devices that are not consistent with the USB specifications. Sennheiser is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the DECT transmission range.
  • Page 3: Scope Of Delivery And Overview Of The Sd Series

    Scope of delivery and overview of the SD series Scope of delivery and overview of the SD series Scope of delivery and overview of the Headsets with components SD series SD Office – HS monaural, with different wearing styles SD Pro1 – HS monaural, with headband The SD series allows you to combine base stations (BS) and headsets (HS) SD Pro2 –...
  • Page 4: Product Overview Of The Headsets

    Product overview of the headsets Product overview of the headsets Product overview of the headsets Overview of the SD Pro1/Pro2 – HS headsets Overview of the SD Office – HS headset SD Pro1 – HS SD Pro2 – HS Headband Link button Charging contacts Audio button...
  • Page 5: Overview Of The Buttons

    Product overview of the headsets Product overview of the headsets Overview of the buttons Overview of the LEDs Overview of the buttons of the base station Overview of the LEDs of the base station The LED icons of the PC button and the Phone button are dependent on the base station variant.
  • Page 6: Individually Adjusting The Headset

    Product overview of the headsets Individually adjusting the headset Overview of the LEDs of the headset Individually adjusting the headset SD Office – HS SD Pro1/Pro2 – HS Putting the headset on and adjusting it Using the SD Office – HS with the ear hook Insert the ear hook into the ear hook slot.
  • Page 7 Individually adjusting the headset Individually adjusting the headset Using the SD Office – HS with the headband Using the SD Pro1/Pro2 – HS Remove the ear hook by carefully pulling it upwards. Rotate the microphone boom. Replace the name plate with cheek spacer with the basic name plate. Bend the microphone boom so that the microphone is about 0.8”...
  • Page 8: Labeling The Headset With A Name Plate

    Switch position Function Manual operation Lifts/hangs up the handset manually or using the handset lifter (Sennheiser HSL 10). Electronic hook switch (DHSG standard) Call control via the headset system. For faster link establishment, see Fast Link. Electronic hook switch (MSH standard) Call control via the headset system.
  • Page 9: Pairing The Headset And The Base Station

    Testing the headset system and the sound quality Testing the headset system and the sound quality Adjusting the radio range – DIP switch 3 Pairing the headset and the base station If many DECT systems are operated in a confined space, interference can Upon delivery, the headset and the base station are already paired.
  • Page 10: Adjusting The Audio Signal By Means Of The Dial Tone

    Testing the headset system and the sound quality Testing the headset system and the sound quality Adjusting the audio signal by means of the dial tone Adjusting the volume Put on the headset and press the Phone button on the base station. Adjusting the microphone volume of the call transmission By default, the microphone volume control is set to position 4.
  • Page 11: Making Calls Using The Headset

    Making calls using the headset Making calls using the headset Making calls using the headset Changing the direction of the volume up/down function On the Audio button, check which direction is assigned “volume down”. Simultaneously press and hold the Link button and the Audio button Adjusting the volume for 5 seconds.
  • Page 12: If You Leave The Dect Range

    Making calls using the headset Making calls using the headset If you leave the DECT range Calling via the fixed line phone using the headset In normal office buildings, the range between headset and base station is If you want to use the headset to accept, make or end calls, you have to up to 55 m.
  • Page 13: Calling Via The Computer Using The Headset

    Making calls using the headset Making calls using the headset Managing calls using a call control functionality (EHS, HSL 10) Calling via the computer using the headset Accepting a call: You hear a ring tone in the headset. If you want to use the headset to accept, make or end calls, you have to Press the Link button on the headset to accept the call.
  • Page 14: Holding A Conference Call

    Making calls using the headset Making calls using the headset Managing calls using the “HeadSetup” call control functionality Holding a conference call The headset system allows you to make a conference call with up to Accepting a call: The softphone signals that you are receiving a call. You 4 SD series headsets.
  • Page 15: Charging The Headset And Storing The Headset System

    Making calls using the headset Charging the headset and storing the headset system Adding a GUEST headset to a conference call Charging the headset and storing the Press and hold the Audio button while placing the guest headset into headset system the base station of the master headset.
  • Page 16: Switching The Headset System Off During Extended Non-Use

    The CH 10 headset charger is an optional accessory available from your holiday). Sennheiser partner. The CH 10 allows you to charge additional SD series headsets, e.g. for sharing the same base station when working shifts. Switching the headset system off Disconnect the base station from the mains power supply.
  • Page 17: Sharing A Workplace

    Sharing a workplace Sharing a workplace Sharing a workplace Using the headset with a third party base station (DECT-GAP telephone) The headsets and base stations of the SD series are compatible with each Place the headset at a maximum distance of 1 m from the third party other.
  • Page 18: Cleaning And Maintaining The Headset System

    Replacing the ear pads headset system For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your Sennheiser partner. SD Office – HS CAUTION Liquids can damage the electronics of the product! Carefully remove the old ear pad from the ear cup.
  • Page 19: Replacing The Headset's Rechargeable Battery

    Carefully open the battery compartment and loosen the connector plug Replace the battery compartment cover. of the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser. SD Office – HS Remove the earhook or the headband (see page 11) and open the battery compartment.
  • Page 20: If A Problem Occurs

    For more information and an FAQ list, please visit our website at www.sennheiser.com/cco. If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.
  • Page 21: Specifications

    Specifications Specifications Specifications Power supply unit Nominal input voltage 100 – 240 V~ Base station Nominal input current max. 0.2 A SD BS/SD BS ML Mains frequency 50 – 60 Hz Nominal output voltage 5.9 V Dimensions 83 x 127 x 121 mm (W x H x D) Nominal output current max.
  • Page 22: Manufacturer Declarations

    Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser Communications A/S gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements • WEEE Directive (2012/19/EU)

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