Ochsner AIR FALCON 212 Operating Manual

Ochsner AIR FALCON 212 Operating Manual

High efficiency air/water heat pumps
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HIGH EFFICIENCY AIR/WATER HEAT PUMPS
OPERATING MANUAL
► AIR FALCON 212
TRANSLATION OF THE ORIGINAL MANUAL
VALID FROM OTS APP SOFTWARE VERSION V03.02.XXX

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Summary of Contents for Ochsner AIR FALCON 212

  • Page 1 HIGH EFFICIENCY AIR/WATER HEAT PUMPS OPERATING MANUAL ► AIR FALCON 212 TRANSLATION OF THE ORIGINAL MANUAL VALID FROM OTS APP SOFTWARE VERSION V03.02.XXX...
  • Page 2: Table Of Contents

    Appliance reset 11.4.1 Setting seasonal operation 21.4 Re-inputting available elements 11.5 Weather-compensated controller 21.5 System lockout 11.5.1 Heating curve 21.5.1 Emergency mode 11.5.2 Cooling curve 21.5.2 System failure 11.6 Enabling heating/cooling 21.6 Reporting errors and faults www.ochsner.com | BA-982018-AIR FALCON-ih-EN...
  • Page 3 Adjusting silent mode Cascade 31.1 Visualisation on user interface Factory settings Function expansion through auxiliary modules 72 33.1 DHW circulation pump 33.1.1 Return temperature 33.2 Pool heating system 33.2.1 Operating program 33.2.2 Parameters 33.2.3 Operating data BA-982018-AIR FALCON-ih-EN | www.ochsner.com...
  • Page 4: Please Note

    The latest version of the operating manual can be found on the OCHSNER ► We recommend an annual inspection (to assess the homepage in the download area.
  • Page 5: Safety Information

    Only qualified contractors may open the appliance. Low flammability ► Commissioning of the appliance may be carried out only by OCHSNER Customer Service or by customer service partners authorised by OCHSNER. BA-982018-AIR FALCON-sh-EN | www.ochsner.com...
  • Page 6 Protect the appliance from dust and dirt during build- ing work. ► Alterations to the appliance may only be carried out by OCHSNER Customer Service or by customer ser- vice partners authorised by OCHSNER. ► Functions to protect the heat pump can be enabled using the controller.
  • Page 7 BA-982018-AIR FALCON-sh-EN | www.ochsner.com...
  • Page 8: How Split Systems Work

    The outdoor air is routed through the outdoor unit by means of a fan. The indoor and outdoor units are connected through refrigerant lines. Due to the defrosting function integrated into OCHSNER air/water heat pumps, the system also operates flawlessly at temperatures below -15°C.
  • Page 9 How split systems work 00_400_200_202_01_split_Funktionsweise-EN | www.ochsner.com...
  • Page 10: Appliance Description

    ► 17 Shut-off valve 18 Fill and drain stopcock Indoor unit hydraulics Appliance components The system must be engineered using an OCHSNER standard hydraulic schematic or an OCHSNER special 4.3.1 Indoor unit hydraulic system. The indoor unit is intended to be installed inside the build- ing only.
  • Page 11: Heat Pump Control Unit

    ► 1x direct circuit (heating and/or cooling) ► 1x direct or mixed circuit (heating and/or cooling) ► 1x directly heated DHW tank ► 1x heat pump (heating and cooling) ► 1x internal, electric auxiliary heater 00_200_202_08_02_001-EN | www.ochsner.com...
  • Page 12: Running Costs

    Increasing the room temperature by 1°C results in The following maintenance work may be carried an increase in consumption of 5-7%. out only by OCHSNER Customer Service or by an authorised OCHSNER Customer Service partner: Ventilation - Maintenance work not described in the section...
  • Page 13: Testing The Safety Valve

    (WNA) and if necessary the heat source system » (WQA) using the flow meters specified by OCHSNER. Ensure that the safety valve is closed again after the test. When non-routine work takes place that requires refilling (e.g.
  • Page 14: Problem Solving

    Standard settings for the controller are set by OCHSNER Customer Service as part of the 7.2.1 Resetting the high limit safety cut-out commissioning process. The system user and their...
  • Page 15: Shutdown

    This way, safety functions such as frost protection remain active. Material damage If the power supply to the heat pump system is interrupted and there is a risk of frost, drain the system on the water side. BA-982018-AIR FALCON-ba-EN | www.ochsner.com...
  • Page 16: Operation

    The main screen shows current temperatures and the sta- tus of the heat pump. There is a separate main screen for each heating circuit and each DHW circuit. Swipe side- ways on the touchscreen to switch between the individual circuits. www.ochsner.com | OTS_EN...
  • Page 17: Main Screen For Dhw Circuits

    (heat pump, electric immersion heater, boiler, etc.) has its own submenu. 9.3.8 Current DHW temperature In addition to the current heating circuit temperature, the current temperature of the DHW circuit is also displayed in the heating circuit. 1 Circuit identifier 2 Name OTS_EN | www.ochsner.com...
  • Page 18: Ots App

    Complete the registration form. Material damage After successful registration, you will receive a confirma- The OTS app is available from OCHSNER in the tion email. “Google Play Store” and “App Store”. Apps from the “Google Play Store” and “App Store” undergo »...
  • Page 19: Setting Up Test Mode

    » ways delayed. Press the plus or minus button to adjust the “Target » Perform only one adjustment per day. room temperature”. OTS_EN | www.ochsner.com...
  • Page 20: Operating Program

    The temperature is always regulated to the reduced target value. The Comfort program is the default operating program of the heating circuit. In this mode, a time program can be used. (See page 35, Time program) www.ochsner.com | OTS_EN...
  • Page 21: Setpoints

    (See page 23, Weather-compensated controller) reduced cool- cooling mode: Target room temperature standard cool- Note A change in the target room temperatures also Target room temperature reduced cooling changes the energy consumption of the heat pump system. OTS_EN | www.ochsner.com...
  • Page 22: Setting Target Values

    Only cooling Only cooling mode is enabled. There is no heating. enabled Control takes place in accordance with the set cooling curve. This setting prevents heating mode from starting up, for example on a cold summer day. www.ochsner.com | OTS_EN...
  • Page 23: Weather-Compensated Controller

    8 Heating curve calculated by controller (applicable when target room temperature is less than heating curve reference room temperature) 9 Heating function active 10 Heating function not active OTS_EN | www.ochsner.com...
  • Page 24 » Enter the initial setting values in the modification list. (See page 25, Modification list) » Return to the main screen. Version 2: There is no required heating curve from a pre- vious heating system. www.ochsner.com | OTS_EN...
  • Page 25 Modification list Date Flow temper- Flow tem- Heating limit Outdoor tem- Standard Heating curve Comments ature at base perature at perature base outdoor tem- reference point standard point perature room temper- outdoor tem- ature perature Initial setting OTS_EN | www.ochsner.com...
  • Page 26: Cooling Curve

    9 Cooling curve calculated by controller (applicable when target room temperature is less than cooling curve reference room temperature) 10 Cooling function active 11 Cooling function not active www.ochsner.com | OTS_EN...
  • Page 27 Select the heating circuit for which you want to make ways delayed. a change. » Perform only one adjustment per day. » Select “Cooling curve”. Version 1: There is a required cooling curve from a previ- ous heating system. OTS_EN | www.ochsner.com...
  • Page 28 Modification list Date Flow temper- Flow tem- Cooling limit Outdoor tem- Standard Cooling Comments ature at base perature at perature base outdoor tem- curve refer- point standard point perature ence room outdoor tem- temperature perature Initial setting www.ochsner.com | OTS_EN...
  • Page 29: Enabling Heating/Cooling

    The temperature is regulated to the perature sensor. target value: Target room temperature standard heating » If you want room temperature compensation, contact your system partner or switch to expert mode. OTS_EN | www.ochsner.com...
  • Page 30: Viewing Operating Data

    Mixing valve heat- If the opening degree of the mixing » ing circuit closed valve is reduced, then ON is displayed Press the plus or minus button to adjust the target here. DHW temperature. www.ochsner.com | OTS_EN...
  • Page 31: Operating Program

    DHW. The modified mixing ratio produces a larger DHW ca- pacity. 12.2.1 Setting the operating program Via the main screen, you can choose between the following operating programs for each DHW circuit. ► OTS_EN | www.ochsner.com...
  • Page 32: Target Values And Switching Differentials

    The temperature is regulated to the target value: Target value for Eco The switching differentials can be changed via the menu. The DHW temperature falls below the tar- » get value by the value set here. Open the menu. www.ochsner.com | OTS_EN...
  • Page 33: Switching Off The Dhw Circuit

    3 Current temperature at temperature sensor In order to save energy, we recommend that an- 4 Heat demand ti-legionella mode is coordinated with the time program for DHW mode. (See page 37, Example of a DHW time program) OTS_EN | www.ochsner.com...
  • Page 34: Dhw Heat Input

    Charge abort- There is a charging shutdown. used, the DHW heat input must be adjust- ed for optimum operation. This parameter is set by OCHSNER Customer Service Priority mode There is a smart grid demand. The heat during commissioning. pump is in the following mode: Priority mode www.ochsner.com | OTS_EN...
  • Page 35: Viewing Operating Data

    DHW circuit are set at the factory so that the sys- tem always heats to the respective standard value. 1 Time program Note For heating circuits, a time program is only possible in the following operating program: “Comfort” (See page 20, Operating program) OTS_EN | www.ochsner.com...
  • Page 36 Reduced target The switching times between the standard value target value and reduced target value can be set individually for each day. The tem- perature is regulated to the reduced target value in the blue area. www.ochsner.com | OTS_EN...
  • Page 37: Example Of A Dhw Time Program

    Time program 13.1.1 Example of a DHW time program 1 Reduced target value 2 Standard target value 3 Anti-legionella mode target value A Monday B Tuesday C Wednesday D Thursday E Friday F Saturday G Sunday OTS_EN | www.ochsner.com...
  • Page 38: Electric Auxiliary Heater

    The activity of the electric auxiliary heater has the 14.3 Operating data option to be shown on the heat pump display. » Inform OCHSNER Customer Service during 14.3.1 Electric auxiliary heater internal commissioning if you require this optional ver- sion (CH).
  • Page 39: Buffer Tank Electric Auxiliary Heater

    If the bivalent point is set too low, the heat pump may not reach the required temperatures for DHW and heating. » Only make changes to this parameter in con- sultation with your system partner. OTS_EN | www.ochsner.com...
  • Page 40: Smart Grid

    Smart Grid energy tariffs. Priority mode Parameters Description Unit Association Forced draw-off (BWP) Electricity tariff shutdown DHW temper- In DHW mode, the temperature is regulat- °C ature: ed to the target value set here. Target value for Priority mode www.ochsner.com | OTS_EN...
  • Page 41: Forced Draw-Off

    (See page 33, Anti-legionella mode) ► Target room temperature decrease 16.5 Buffer tank ► Buffer tank target temperature reduction for forced draw-off If a buffer tank has been installed, this is also taken into account in SmartGrid mode. OTS_EN | www.ochsner.com...
  • Page 42: Heat Management

    Calculation method Up to V03.00.xxx The electrical energy consumption of the heat pump is made up purely of the electrical ener- 17.1.1 Viewing operating data gy consumption of the inverter. » Open the menu. » Select “Heat management”. www.ochsner.com | OTS_EN...
  • Page 43: Overview

    Hours of opera- This indicates the absolute hours of op- tion: DHW tank eration of the electric auxiliary heater in auxiliary heater the DHW tank if one has been installed. EHWP Electrical energy consumption, heat pump, heating OTS_EN | www.ochsner.com...
  • Page 44: Viewing Statistics

    Display on the heat pump Modbus communication is activated during commissioning If a building management system is used for control, all by OCHSNER customer service or by a customer service standard main screens are no longer displayed. Only es- partner authorised by OCHSNER.
  • Page 45: Status

    3-way tractor. Standard settings for the controller are set switching module for by OCHSNER Customer Service as part of the heating/DHW, mix- commissioning process. The system user and their ing valve service partner are responsible for any further cor- [#11.4]...
  • Page 46 Contact service Service temperature partner partner [#72.1] Relative humidity Contact service Service heating circuit 1 partner partner [#39] Compressor motor Contact service Service protection partner partner [#72.2] Relative humidity Contact service Service heating circuit 2 partner partner www.ochsner.com | OTS_EN...
  • Page 47: Charge Aborted

    Communication, Contact service Service » heat pump 3 partner partner Select “Acknowledge error”. [#100.4] Communication, Contact service Service » heat pump 4 partner partner Acknowledge the fault. [#101] Maximum pressure Contact service Service ratio (envelope) partner partner OTS_EN | www.ochsner.com...
  • Page 48: Appliance Reset

    The electric auxiliary heater runs to cover the heating/ This setting remains active for 7 DHW load. days. The setting is then reset. To continue to use this operating program, you must confirm the information about emergency mode again. www.ochsner.com | OTS_EN...
  • Page 49: System Failure

    No heat is generated. 22. Data connection to cloud Procedure The device is connected to the OCHSNER Cloud via the » internet. You can deactivate this connection. Contact your Contact your service partner.
  • Page 50: Registration

    Here, you can remove users and assign administration rights. Adding users » On the system overview, under the relevant system, select “Invite” to add a new user. 23.3 Changing user data » Select “Menu”. » Select “Account”. www.ochsner.com | OTS_EN...
  • Page 51: System Information

    Select “Company information”. 5 The commissioning date is displayed here. This is entered by OCHSNER Customer Service during commissioning. 26. Software updates 6 You can set the required time zone in this menu.
  • Page 52: App Software

    Only the first two sections are relevant for op- pending on how it is operated. It is therefore not eration: possible for OCHSNER to provide an estimate. If the data volume is too low and it is exceeded, this Software ver-...
  • Page 53: Settings In Expert Mode

    The value set here must be within the A = B < C - D heat pump‘s limits of use. Radiator heat- E = B > C - D/2 ing is not possible with every heat pump. OTS_EN | www.ochsner.com...
  • Page 54 If the set heating curve and the room temperature compen- factor Kp”is set to 0, no room temperature com- sation result in a target flow temperature that is lower than pensation will take place. the room temperature, then the target flow temperature www.ochsner.com | OTS_EN...
  • Page 55: Heating Curve

    1 Cooling limit 2 Switch-ON differential cooling limit 3 Average outdoor temperature 27.2.3 Heating curve 4 Cooling is enabled In addition to the standard settings for the heating curve, other settings are also possible in expert mode. OTS_EN | www.ochsner.com...
  • Page 56: Dhw Circuit

    WARNING: Incorrectly setting the “Tank sensor offset” may cause the DHW temperature to fall below 60°C in anti-legionella mode, resulting in the formation of legionella bacteria. www.ochsner.com | OTS_EN...
  • Page 57: Heat Management

    The actual value is still above the target value. The compressor stops. A Compressor OFF B Compressor ON C Target value D Actual value E Output demand T = Temperature P = Compressor output t = Time OTS_EN | www.ochsner.com...
  • Page 58: Viewing Output Control

    2 Set target buffer tank temperature ► If the buffer tank temperature is too low, condensate 3 Actual buffer tank temperature may start to form on the buffer tank due to humidity. This leads to a risk of mould formation. www.ochsner.com | OTS_EN...
  • Page 59: Statistics

    This indicates the electrical EHWP consumption, heat energy consumed in the de- » pump, heating fined period by the heat pump Select “Settings”. for heating. The parameters can be found under the following menu item: “Buffer tank temperature limit” OTS_EN | www.ochsner.com...
  • Page 60: Smart Grid

    The increase values can be set via the menu. DHW heating. » Open the menu. » Select the heating circuit for which you want to make a change. www.ochsner.com | OTS_EN...
  • Page 61: Parameters For The Buffer Tank

    The heat pump is in cooling mode draw-off Select “Operating program”. Smart Grid is in the Forced draw-off op- » erating mode Select “Operating program heating circuit”. » The increase/decrease can be adjusted via the menu. Select “OFF”. OTS_EN | www.ochsner.com...
  • Page 62: Adjusting And Starting The Screed Drying Program

    If the target value is not reached, the target temperature remains unchanged until it is achieved. Only then will the program continue. This can extend the screed drying program. www.ochsner.com | OTS_EN...
  • Page 63: Monitoring The Screed Drying Program

    If there are test phases where the target value is not reached, this can extend the screed drying program con- siderably. Status of The current phase of the screed drying screed drying program is shown here. program OTS_EN | www.ochsner.com...
  • Page 64: Fault

    The status for the relay test can be set » ing circuit here. Select “Alarms” Inactive The relay test is not active. Control takes place automatically. All actuators are switched off. Mixing valve The heating circuit mixing valve is being opening opened. www.ochsner.com | OTS_EN...
  • Page 65 Expert mode OTS_EN | www.ochsner.com...
  • Page 66: Dhw Circulation Pump

    This priori- service life here. tisation is standard. If you would prefer a different prioritisation, please contact your service partner. The DHW circulation pump is switched on and off via these two parameters. www.ochsner.com | BA-982018-AIR FALCON-OTS-EN...
  • Page 67: Setting The Operating Program

    The heat pump is in the following oper- ating program: “Manual heating” This operating program can only be set 29.2.1 Viewing operating data by OCHSNER Customer Service and should only be used for testing purpos- » Open the menu. Manual cool- The heat pump is in the following oper- »...
  • Page 68: Adjusting Silent Mode

    » Create and move the changeover points to adapt “Si- lent mode” to your personal requirements. » Save the changes you make. www.ochsner.com | BA-982018-AIR FALCON-OTS-EN...
  • Page 69: Cascade

    The master heat pump and the controlled heat pumps are set during commissioning by OCHSNER customer service or by a customer service partner authorised by OCHSNER. 31.1 Visualisation on user interface In the case of the master heat pump, visualisation on the user interface is the same as for an individual system.
  • Page 70: Factory Settings

    Factory settings 32. Factory settings Parameters Unit AIR FALCON 212 Target room temperature °C standard heating Target room temperature re- °C duced heating Target room temperature °C standard cooling Target room temperature re- °C duced cooling Heating limit °C Outdoor temperature base °C...
  • Page 71 Factory settings Parameters Unit AIR FALCON 212 Room temperature compen- sation correction factor Kp Room temperature average calculation period Switching differential ON - room too cold Switching differential OFF - room too warm Switching differential ON - room too warm...
  • Page 72: Function Expansion Through Auxiliary Modules

    The runtime of the DHW circulation pump has been » reached: Open the menu. » Select the DHW circuit for which you want to adjust the DHW circulation pump setting. » Select “Settings”. » Make the required settings. www.ochsner.com | OTS_ZSM_EN...
  • Page 73: Relay Test

    You must be in expert mode to use this function. Parameters Description Unit Pool flow tem- A flow temperature can be set for the °C perature pool heating system. This should be 10 K higher than the required pool tempera- ture. OTS_ZSM_EN | www.ochsner.com...
  • Page 74 Minimum runt- Here, you set the minimum time the auxiliary energy generator must run after switching on. Minimum Here, you set the minimum time the auxil- standby time iary energy generator must stand by after being switched off. www.ochsner.com | OTS_ZSM_EN...
  • Page 75 “Bivalent point”, a temperature window is cre- » ated in which no heating takes place. Return to the main screen. » Do not set the “Heat pump bivalent point” higher than the “Bivalent point”. OTS_ZSM_EN | www.ochsner.com...
  • Page 76 Hours of oper- This indicates the hours that the OTS More detailed information about the relay test can be found ation controller requested the auxiliary energy in the relevant section. (See page 64, Relay test) generator for DHW mode. www.ochsner.com | OTS_ZSM_EN...
  • Page 77 OTS_ZSM_EN | www.ochsner.com...
  • Page 78 ERP DATA GENERAL AIR FALCON 212 C11A M1-5 AIR FALCON 212 C11B M1-5 Low temperature heat pump: With auxiliary heating appliance: Combination heater with heat pump: TEMPERATURE APPLICATION: LOW / CLIMATIC CON-   AIR FALCON 212 C11A AIR FALCON 212 C11B...
  • Page 79 TEMPERATURE APPLICATION: LOW / CLIMATIC CON-   AIR FALCON 212 C11A AIR FALCON 212 C11B DITIONS: COLDER M1-5 M1-5 Combination heater: DHW heating energy efficiency [ηwh] TEMPERATURE APPLICATION: MEDIUM / CLIMATIC   AIR FALCON 212 C11A AIR FALCON 212 C11B...
  • Page 80 TEMPERATURE APPLICATION: LOW / CLIMATIC CON-   AIR FALCON 212 C11A AIR FALCON 212 C11B DITIONS: AVERAGE M1-5 M1-5 Nominal heating output [P rated] (for heating appliances and combination heaters with heat pump, the nominal heating output P rated is equal to the design load in heating mode Pdesignh) Specified output for partial load [Pdh]: Outdoor air temperature [Tj]=-7°C /...
  • Page 81 TEMPERATURE APPLICATION: MEDIUM / CLIMATIC   AIR FALCON 212 C11A AIR FALCON 212 C11B CONDITIONS: AVERAGE M1-5 M1-5 Specified output for partial load [Pdh]: Outdoor air temperature [Tj]=Tbiv / 7.08 7.08 Indoor air temperature=20°C Specified output for partial load [Pdh]: Outdoor air temperature [Tj]=TOL / 5.30...
  • Page 82 TEMPERATURE APPLICATION: LOW / CLIMATIC CON-   AIR FALCON 212 C11A AIR FALCON 212 C11B DITIONS: WARMER M1-5 M1-5 Outdoor sound power level [LWA] dB(A) Annual energy consumption [QHE] 1,636 1,636 Combination heater: Specified load profile   Combination heater: Daily power consumption [Qelec] Seasonal central heating energy efficiency [ηs]...
  • Page 83 TEMPERATURE APPLICATION: MEDIUM / CLIMATIC   AIR FALCON 212 C11A AIR FALCON 212 C11B CONDITIONS: WARMER M1-5 M1-5 Specified COP for partial load [COPd]: Outdoor air temperature [Tj]=TOL /   1.54 1.54 Indoor air temperature=20°C Operating limit temperature [TOL] °C Limit for heating water operating temperature [WTOL] °C...
  • Page 84 Kyoto Protocol. R32 refrigerant must not be discharged into the atmosphere. Note The refrigerant used is assigned to safety class A2L. It is not harmful to the environment and is of low flammability. www.ochsner.com | BA-982018-AIR FALCON-EN07...
  • Page 85 BA-982018-AIR FALCON-EN07 | www.ochsner.com...
  • Page 86 Notes...
  • Page 87 Notes...
  • Page 88 Company Address Tel. no. Service engineer: OCHSNER Wärmepumpen GmbH OCHSNER Wärmepumpen GmbH OCHSNER Wärmepumpen GmbH OCHSNER Sp. z o.o. Austria (Commercial register) Germany Switzerland ul. Pod Fortem 19, 31-302 Kraków, Bockgasse 2a, 4021 Linz, Austria Kurfürstendamm 11, 10719 Berlin, Uraniastrasse 18, CH-8001 Zurich,...

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