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Related Manuals for Sonova Phonak Audeo L-312
Summary of Contents for Sonova Phonak Audeo L-312
- Page 1 Phonak Audéo L-312 ™ User Guide Phonak Audéo L-312 Phonak Audéo L-312 Trial...
- Page 2 Your hearing aid details This user guide is valid for: If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Wireless hearing aids Phonak Audéo L90-312 Phonak Audéo L70-312 Phonak Audéo L50-312 Phonak Audéo L30-312 Phonak Audéo L-312 Trial...
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Page 3: Table Of Contents
Contents Your hearing aids have been developed by Phonak – Your hearing aid a world leader in hearing solutions based in Zurich, Quick guide Switzerland. Parts of the hearing aid These premium products are the result of decades of Instructions for using the hearing aid research and expertise and are designed with your Left and right hearing aid markings well-being in mind. -
Page 4: Quick Guide
1. Quick guide Changing batteries Further information 13. myPhonak App overview 14. Roger™ overview 15. Environmental conditions 16. Care and maintenance 17. Exchanging the earwax protection 18. Service and warranty 19. Compliance information Remove the Open the battery Place battery in 20. -
Page 5: Parts Of The Hearing Aid
2. Parts of the hearing aid On/O The following pictures show the hearing aid model and compatible earpieces described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. • Comparing your earpiece and your hearing aid with the following models Multi-function button Compatible earpieces... -
Page 6: Left And Right Hearing Aid Markings
3. Left and right hearing aid markings 4. On/O There is a red or blue marking on the back of the hearing The battery door is also the on/o switch. aid and on the speaker. This will tell you if it is a left or a right hearing aid. -
Page 7: Batteries
5. Batteries Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand. -
Page 8: Putting On The Hearing Aid
6. Putting on the hearing aid 7. Removing the hearing aid Place the hearing aid behind your Pull on the bend of the tube and ear. remove the hearing aid from behind the ear. Insert the earpiece into your ear canal. -
Page 9: Multi-Function Button
8. Multi-function button 9. Connectivity overview The multi-function button has several functions. The illustration below shows the connectivity options available for your hearing aid. It functions as a volume control and/or a program Bluetooth® enabled change depending on the devices hearing aid programming. -
Page 10: Initial Pairing
10. Initial pairing 10.1 Initial pairing to a Bluetooth® enabled device Your device shows a list of Bluetooth® enabled devices. It is only necessary to perform the pairing procedure Select the hearing aid from the list to simultaneously pair once with each device featuring Bluetooth® wireless both hearing aids. -
Page 11: Phone Calls
11. Phone calls 10.2 Connecting to the device Your hearing aid connects directly with Bluetooth® enabled phones. When paired and connected to your After being paired to your device, your hearing aid will phone, you will hear noti cations and the caller’s voice automatically connect again when switched on. - Page 12 11.1 Making a call 11.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, an incoming-call noti cation will You will hear the dialing tone through your hearing aid. be heard in the hearing aid. Your voice is picked up by the hearing aid microphones and transmitted to the phone.
- Page 13 11.3 Ending a call 11.4 Rejecting a call A call can be ended by a long press on the upper or lower An incoming call can be rejected by a long press on part of the multi-function button on the hearing aid the upper or lower part of the multi-function button (more than 2 seconds) or directly on your phone.
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Page 14: Flight Mode
12. Flight mode Your hearing aid operates between 2.4 GHz–2.48 GHz 12.2 Exit ight mode frequency range. When ying some operators require all devices to be switched into ight mode. Entering ight To enable the wireless function and exit ight mode in mode will not disable normal hearing aid functionality, each hearing aid: only the Bluetooth®... -
Page 15: Myphonak App Overview
13. myPhonak App overview 14. Roger™ overview To learn more about the myPhonak app, Experience the hearing performance of Roger™ please visit the webpage www.phonak.com/myphonakapp Roger™ is an intelligent wireless technology that or scan the QR code. transmits speech directly to hearing aids, helping to overcome distance and noise. -
Page 16: Environmental Conditions
15. Environmental conditions The product is designed such that it functions without These hearing aids are classi ed as IP68. This means that problems or restrictions if used as intended, unless they are water and dust resistant and designed to otherwise noted in this user guide. -
Page 17: Care And Maintenance
Sonova AG will provide a minimum of a ve year repair is closed. service period after the respective hearing aid and •... -
Page 18: Exchanging The Earwax Protection
17. Exchanging the earwax protection Daily Your hearing aid is equipped with an earwax protection to Inspect the earpiece for earwax and moisture deposit. protect the speaker from earwax damage. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. Please check the earwax protector regularly and exchange for cleaning your hearing aid. - Page 19 17.2 Exchanging the earwax protection with CeruStop Gently pull o the earpiece To replace the earwax protector on the receiver, only use to remove. the wax lter tool that was recommended by your hearing care professional (see page 3). Insert the removal side of the exchange tool into the used Clean the speaker with a earwax protector.
- Page 20 17.3 Exchanging the earwax protection with CeruShield™ Disk To insert the new earwax protector, gently push the insertion side of the exchange Gently rotate the CeruShield™ tool straight into the hole of the Disk in the direction indicated by speaker until the outer ring is the arrows until a free opening perfectly aligned.
- Page 21 17.4 Attaching the earpiece to the speaker Hold the speaker in one hand To insert a new earwax protector and the earpiece in the other. carefully insert the speaker into the opening where the new earwax protector is visible (opposite the bin icon) until it clicks.
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Page 22: Service And Warranty
This warranty International warranty does not include any services performed by a hearing care Sonova AG o ers a one year limited international professional in their office. warranty, valid from the date of purchase. This... -
Page 23: Compliance Information
Europe: The wireless models listed on page 2 are certi ed under: Declaration of Conformity for the hearing aid Hereby Sonova AG declares that this product meets the Phonak Audéo L-312 (L90/L70/L50/L30) requirements of the Medical Devices Regulation (EU) Phonak Audéo L-312 Trial 2017/745 as well as the Radio Equipment Directive 2014/53/EU. - Page 24 Changes or modi cations made to this device not di erent from that to which the receiver is connected. expressly approved by Sonova AG may void the FCC • Consult the dealer or an experienced radio/TV authorization to operate this device.
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Page 25: Information And Description Of Symbols
20. Information and description of symbols Electromagnetic compatibility (EMC) Phonak hearing aids are EMC-tested in conformity with With the CE symbol, Sonova AG con rms the requirements of IEC 60601-1-2:2014 or that this product – including accessories – IEC 60601-1-2:2014 A1 2020. - Page 26 Bluetooth warning notices related to batteries in these SIG, Inc. and any use of such marks by user guides. Sonova AG is under license. Other trademarks and trade names are those of their respective owners.
- Page 27 Japanese mark for certified radio Ingress Protection Rating. IP68 rating equipment. indicates that the hearing aid is water and dust resistant. It survived continuous Indicates the manufacturer’s serial number immersion in 1 meter of fresh water for 60 so that a speci c medical device can be minutes and 8 hours in a dust chamber as identi ed.
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Page 28: Troubleshooting
21. Troubleshooting Cause Possible remedy The symbol with the crossed-out garbage bin Issue: Hearing aid whistles is to make you aware that this hearing aid as Hearing aid not inserted Insert hearing aid correctly (chapter 6) well as batteries may not be thrown away as correctly into ear normal household waste. - Page 29 Cause Possible remedy If the problem persists, contact your hearing care Issue: Hearing aid not functioning (no ampli cation) professional for assistance. Clean speaker opening/earpiece Earpiece/speaker blocked (chapter 17) Press the lower part of the multi-function Please check https://www.phonak.com/en-int/support Hearing aid switched o button for 3 seconds (chapter 8) for further information.
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Page 30: Important Safety Information
22. Important safety information Please read the relevant safety information and limitations-of-use information on the following pages Intended medical indication before using your hearing aid. Clinical indication for the use of hearing aids and Tinnitus software feature are: Intended use Presence of hearing loss: The hearing aid is intended to amplify and transmit sound •... - Page 31 Intended patient population result in threshold shifts in the frequency range a ected by This device is intended for patients from 8 years of age who acoustic trauma. ful l the clinical indication for this product. The Tinnitus software Feature is intended for patients from 18 years of The primary criteria for the referral of a patient for a age which ful l the clinical indication for this product.
- Page 32 The hearing care professional may decide that referral is If legally required, the patient has signed a disclaimer to not appropriate or in the best interests of the patient con rm that the referral advice has not been accepted and when the following applies: that it is an informed decision.
- Page 33 Changes or modi cations to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines...
- Page 34 Hearing programs in the directional microphone mode reduce The following is only applicable for persons with active background noises. Please be aware that warning signals or implantable medical devices (i.e. pacemakers, de brillators, etc.): noises coming from behind, e. g. cars, are partially or entirely Keep the hearing aid at least 15 cm (6 inches) away from suppressed.
- Page 35 Portable RF communications equipment (including peripherals The majority of hearing aid users have a hearing loss for which such as antenna cables and external antennas) should be used a deterioration in hearing is not to be expected with regular no closer than 30 cm (12 inches) to any part of the hearing aid use of a hearing aid in everyday situations.
- Page 36 Do not remove receiver cables from the hearing instruments. If Special medical or dental examination including radiation removal or exchange is required it is recommended to contact described below, may adversely a ect the correct functioning the hearing care professional. of your hearing aids.
- Page 37 23.2 Information on product safety When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that These hearing aids are water resistant and not waterproof. you always completely dry your hearing aid after use. Store They are designed to withstand normal activities and the hearing aid in a safe, dry and clean place.
- Page 38 Notes Do not use your hearing aid in areas where electronic equipment is prohibited. The dome should be changed every three months or when it becomes sti or brittle. This is to prevent the dome from detaching from the tube spout during insertion into or removal from the ear.
- Page 39 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oe ngen Norwest NSW 2153 Germany Australia Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
- Page 40 13-Nov-2023 Document Detail Type: PDL CURRENT Status: 13-Nov-2023 Effective Date: Document No.: PDL-16729 Rev.: 2 Title: 029-1326-02 User Guide Audeo L-312 EN Process: Innovation Management 361OWIELGOSZ Oliwia Wielgosz Owner: Attributes Attribute Type Value Description Affected Site Stafa (CH) 1100 Project Prince RIC 22 extension DEVELOPMENT Project Phase...