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Sonova Phonak Lyric 4 User Manual

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Phonak Lyric
4
TM
User Guide
The contact lens for your ear™

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Summary of Contents for Sonova Phonak Lyric 4

  • Page 1 Phonak Lyric User Guide The contact lens for your ear™...
  • Page 2 This user guide is valid for the following hearing aid model: Non wireless model CE mark applied Lyric4 2020...

  • Page 3: Table Of Contents

    Contents Your hearing aid 1. Introduction to Lyric 2. Adjusting and removing Lyric 3. Follow-up care and replacement Further information 4. Frequently asked questions 5. Service and warranty 6. Compliance information 7. Information and explanation of symbols 8. For the US market only, complies with the FDA regulations 9.

  • Page 4: Your Hearing Aid

    Lyric. The contact lens for your ear. Thank you for choosing Lyric, the first extended wear hearing aid that is 100% invisible. Lyric requires a lot less interaction and handling compared to conventional hearing aids. We are convinced that your Lyric will provide valuable benefits to your daily life.

  • Page 5: Introduction To Lyric

    1. Introduction to Lyric a Insertion handle e Receiver b Microphone protection f Battery c “This side up” indication g Medial seal d Microphone and h Lateral seal signal processor i Removal loop...
  • Page 6 1.1 What makes Lyric different Lyric is comfortably placed in the ear canal by a Lyric trained hearing care professional and can be used 24 hours a day, seven days a week, for months at a time. No surgery or anesthesia is required. Unlike many other hearing aids, Lyric is positioned totally inside the ear canal and uses your ear’s anatomy to provide natural sound quality.
  • Page 7 If your ear is itchy, do not scratch or pull at the ear. Instead, gently massage the side of your face near your ear.
  • Page 8 Getting used to new sounds and sound quality Usually, hearing loss progresses slowly over years. So it is not unusual for things to sound a bit loud or strange when you first wear Lyric. The voices of your friends and loved ones –...

  • Page 9: Adjusting And Removing Lyric

    2. Adjusting and removing Lyric The following chapter provides instructions on how to use your Lyric. Please read it carefully. 2.1 Using the SoundLync The SoundLync contains a small black magnet that functions like a remote control to change the settings of your Lyric (see instructions chapters 2.2 –...
  • Page 10  To be able to use the SoundLync, unscrew the magnet from the keychain housing and hold it inside the ear canal without touching the hearing aid.  Attached to one end of the magnet is a small tool that can be used to safely remove Lyric from your ear in urgent situations.
  • Page 11 2.2 Putting Lyric in SLEEP mode  While the hearing aid is ON, hold the magnet inside the ear canal without touching the hearing aid.  You will hear 2 beeps.  Remove the magnet from your ear. Note: Sleep mode is a setting for acoustic transparency. In this setting, Lyric compensates the damping caused by the hearing aid itself.
  • Page 12  Remove the magnet from your ear. Note: Be aware when Lyric is OFF, it acts as an earplug. 2.4 Turning Lyric ON To switch Lyric ON, from either SLEEP mode or OFF, hold the magnet inside the ear canal without touching the hearing aid.
  • Page 13  Continue to hold the magnet inside your ear canal. Lyric will start to increase the volume one step from where it was set previously. Each step is indicated by a beep. Once you reach the maximum level, Lyric will play a double beep. If you leave the magnet in place, Lyric will continue to cycle to your lowest volume setting and increase the volume steps from the softest to the loudest level.
  • Page 14 2.7 Self-removal instructions Removing Lyric You should not have to remove Lyric between routine office visits. If you do need to remove the hearing aid for any reason and a Lyric trained hearing care professional is not available, you may remove the hearing aid yourself, or a family member or friend can help you remove it.
  • Page 15 Step 2: Unscrew the cap on the magnet to expose the removal tool. Firmly hold the removal tool as you would hold a pencil, with your hand braced against your cheek. Slowly and gently insert the removal tool into the ear canal until it lightly touches the hearing aid.
  • Page 16 Step 3: Use a gentle circular motion to engage the removal loop. You should feel a slight resistance when you tug on it. Gently remove the hearing aid using a gradual circular motion. Step 4: When the hearing aid is out of the ear, place it into its container.
  • Page 17 Note: Lyric can be removed using a blunt-nosed tweezer if the removal tool is not available. Use the tweezer to grasp the handle on the hearing aid and gently remove the hearing aid using a circular motion. This requires the help of a family member or friend.

  • Page 18: Follow-Up Care And Replacement

    3. Follow-up care and replacement After Lyric is placed in your ear(s), your Lyric trained hearing care professional may schedule a follow-up appointment to make any necessary programming adjustments or to answer any questions you may have. For hearing aid replacements, your Lyric trained hearing care professional will either instruct you to call the office for an appointment when the hearing aid stops functioning or will schedule an appointment for refitting...
  • Page 19 Caring for Lyric Lyric may be worn 24/7, for months at a time, even while showering. Lyric is water resistant, not waterproof, and should not be completely submerged underwater. Do not submerge your head unless you wear a custom made earplug to protect Lyric from water exposure.

  • Page 20: Frequently Asked Questions

    4. Frequently asked questions You can watch the Lyric Patient Counseling Video online at www.lyrichearing.com/new-patient-video for more tips on how to operate your Lyric hearing aid. Can I use headsets / earbuds with Lyric? External headphones and external hearing protection can be used.
  • Page 21 Can I fly on a plane with Lyric? Yes. It is safe to fly while wearing Lyric (provided the aircraft cabin is pressurized). Can I swim with Lyric? Lyric is water resistant, not waterproof, and should not be completely submerged underwater. Do not submerge your head unless you wear a custom made earplug to protect Lyric from water exposure.
  • Page 22 Should I visit my Lyric trained hearing care professional if the battery is depleted in only one ear? Yes. If the hearing aid in either ear stops working for any reason, it needs to be removed within 24 hours, and a Lyric trained hearing care professional needs to examine your ear canal.
  • Page 23 What do I do when my ear itches? Do not move Lyric around. If your ear gets itchy, gently massage the side of your face, in front of the ear. If your ear continues to itch, or if the skin becomes irritated, return to your Lyric trained hearing care professional for evaluation.
  • Page 24 How do I clean earwax from my ears while Lyric is in place? You should not attempt to remove earwax from your ear canal while Lyric is in place. Do not use cotton swabs. Have earwax cleaned from your ear by an Ear- Nose-Throat physician or a Lyric trained hearing care professional.
  • Page 25 Do I have to return to the Lyric trained hearing care professional each time I want a new hearing aid? Your Lyric trained hearing care professional needs to reinsert and program each Lyric hearing aid after evaluating your ear(s). Placing replacement hearing aids takes approximately 10 minutes.

  • Page 26: Service And Warranty

    5. Service and warranty Sonova AG offers you a comprehensive warranty for Lyric, starting from the date of purchase. Please ask your hearing care professional about the terms of the warranty valid in the country of purchase. The warranty provides for replacement hearing aids in case of defects in the Lyric manufacturing process or the materials used.

  • Page 27: Compliance Information

    6. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Directive 93/42/ EEC. The full text of the Declaration of Conformity can be obtained from the manufacturer: www.phonak.com/us/en/certificates Emission standards: EN 60601–1-2:2015, IEC 60601–...

  • Page 28: Information And Explanation Of Symbols

    7. Information and explanation of symbols With the CE symbol, Sonova AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC. The numbers after the CE symbol correspond to the code of the certified institu- tions that were consulted under the above-mentioned directive.
  • Page 29 Indicates the authorized representative in the European Community. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 30 The symbol with the crossed out number two indicates that this hearing aid is for single use only. Do not reuse. Return your used Lyric to a Lyric trained hearing care professional. Indicates the manufacturer’s serial number so that a specific medical device can be identified.
  • Page 31 Humidity transportation: Up to 90% (non condensing). Humidity storage: 0% to 70%. Operating conditions: : 5-85% rH non condensing (up to 95% non condensing for <2h) Atmospheric pressure: 500 hPa to 1100 hPa Operating conditons: 700 hPa - 1060 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be...
  • Page 32 This symbols represent the two packets that are packed with the Lyric hearing aid in the shipping pouch. These packets ensure an optimal environment for the Lyric battery during shipping and storage. After opening the shipping pouch, throw the two packets away immediately.

  • Page 33: For The Us Market Only, Complies With The Fda Regulations

    8. For the US market only, complies with the FDA regulations Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a...
  • Page 34 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase. For additional guidance, please ask your hearing care professional for the booklet entitled “hearing aid compatibility with digital wireless cell phones”.
  • Page 35 Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:...
  • Page 36 (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user.
  • Page 37 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
  • Page 38 from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.

  • Page 39: Privacy Notice

    The European Union General Data Protection Regulation (GDPR) regulates how companies need to handle your personal data. Sonova, parent company of Phonak, respects your privacy and is committed to protecting your personal data. We want to inform you as to how we look after your personal data and how the law protects you.
  • Page 40  Marketing & statistical purposes  Product recall in the unlikely event of a product defect Sonova and your hearing care professional are responsible for your personal data. If you have any questions about our privacy practices or disagree with...

  • Page 41: Important Safety Information

    10. Important safety information Please read the information on the following pages before using your hearing aid Intended use: The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. Target population: The target population is primarily the adult population.
  • Page 42 Prior to the use of Lyric, please clarify with your hearing care professional and/or your medical doctor (general practitioner or ears, nose and throat medical doctor) to check if you are a candidate for Lyric and no contraindications are present. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
  • Page 43 • If you experience a sudden or significant change in your hearing. Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 44 with cognitive impairment should be supervised at all times to ensure their safety. The hearing aid is a small device and contains small parts. Do not leave children and individuals with cognitive impairment unsupervised with this hearing aid. If swallowed, consult a physician or hospital immediately as the hearing aid or its parts can cause choking! Do not use the device in explosive areas (mines...
  • Page 45 When holding the SoundLync in the ear canal, make sure to insert it slowly and with caution. Avoid any movement of the hearing aid as this can injure your ear and/or damage the hearing aid. Patients implanted with magnetic externally programmable CSF shunt valves may have a risk of experiencing an unintended change in their valve setting when exposed to strong magnetic...
  • Page 46 Medical imaging procedures, such as MRI scans, may adversely affect the correct functioning of your hearing aid. Lyric must be removed before you have an MRI scan because it contains metallic parts. Please see chapter 4 for detailed information concerning CT scans or X-ray procedures. Be careful when choosing the SLEEP or OFF mode as you may not hear alarm signal in case of an emergency.
  • Page 47 Notes...
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  • Page 52 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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