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SRP-E300/E302 Introduction SRP-E300/E302 series printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices. ※ The main features of the printer are as follows 1. THERMAL RECEIPT PRINTER 2.
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SRP-E300/E302 Safety Information Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. Symbol Information DC (Direct current) Error, Warning Paper Feeding Stand-By Ethernet - 3 -...
SRP-E300/E302 1. Installing Printer and Getting Started 1-1 Unpacking • Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. - Product SRP-E300/E302 - Standard Components Installation Guide Power Cord AC/DC Adaptor USB A-B Cable - Optional Components (SRP-E300ES/SRP-E302ES) Serial Cable (9pin - 9pin)
SRP-E300/E302 1-2 Interface • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface 1-2-1 USB Interface - SRP-E300/E302 - SRP-E300ES/E302ES USB Port USB Port Pin No. Signal Name Designation (Color) Function Shell Shield...
WHITE BLUE GREEN Receive - WHITE BROWN BROWN * Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more detailed information. All cables must be connected while the product is turned off. Caution - 7 -...
SRP-E300/E302 1-2-3 Serial Interface - SRP-E300ES/E302ES Serial Port Pin No. Signal Name Direction Function OUTPUT Transmit Data INPUT Receive Data INPUT Data Set Ready OUTPUT Data Terminal Ready INPUT Clear To Send OUTPUT Ready To Send All cables must be connected while the product is turned off. Caution - 8 - Ver.
SRP-E300/E302 1-3 Drawer Port • Connect the cash drawer connection cable to the drawer kick-out connector on the rear side of the printer. - SRP-E300/E302 - SRP-E300ES/E302ES Drawer(DK) Port Drawer(DK) Port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal Input...
SRP-E300/E302 1-4 Connecting Power Supply 1) Make sure the product is turned off before connecting the power supply. 2) Connect the power cable with the flat side pointing to the outside of the printer, as shown in the diagram below. - SRP-E300/E302 Power Connector Power Cable...
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SRP-E300/E302 - Only use a power supply provided by Bixolon. Bixolon shall bear noresponsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs. - When removing the power supply, make sure you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally.
SRP-E300/E302 1-5 Reconfiguration of Printer • This product does not support Dip Switch. In order to change the product’s configuration, use either the virtual memory switch utility or the virtual memory switch management function when performing a self-diagnosis. • Please refer to the Utility and Service Manual for more information. Make sure to turn the printer off and on again after using the virtual memory switch utility to adjust the settings of the Caution...
SRP-E300/E302 1-6 Installing & Replacing Paper 1) Open the paper roll cover by raise the cover-open lever. Do not open the print cover while the printer is operating, Caution otherwise the printer may be damaged. - 13 - Ver. 1.00...
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SRP-E300/E302 2) Remove the empty paper roll and replace with a new one as shown in the image. Check the orientation of the roll paper when inserting it into the printer. Caution - 14 - Ver. 1.00...
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SRP-E300/E302 3) Pull out a small amount of paper as shown in the picture, and close the cover. When closing the cover, hold down the center of printer cover Caution firmly so that paper roll is loaded correctly. 4) Cut the paper as shown in the following picture. - Make sure to use the specified paper only.
SRP-E300/E302 1-9 Using Printer Functions • Power (Button) - The POWER light is on whenever the printer is on. • Error (Indicator Lamp) - Red light will be on in various error conditions such as out of paper, cover open, etc. •...
SRP-E300/E302 2. Self-Test • The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 1) Make sure paper roll has been installed properly. 2) Turn on the power while holding down the FEED button and the self-test begins. 3) The self-test prints the current status of the printer including control ROM version.
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SRP-E300/E302 • If “VMSM Selection” is selected (1) The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer (*) 1 : None 2 : Set Print Density 3 : None 4 : Set Cutting mode 5 : Set External Buzzer after cutting 6 : None...
SRP-E300/E302 3. Hexadecimal Dumping • This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
SRP-E300/E302 5. Appendix 5-1 Cleaning Printer • Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 1) Open the printer cover and remove the paper currently in use. 2) Residue or contamination of printer head should be wiped out by ethanol or IPA. Cotton swab 3) Clean the paper sensor and paper roller with a cotton swab or a dry cloth.
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BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.
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SRP-E300/E302 Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.
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SRP-E300/E302 Revision history Rev. Date Page Description 1.00 04.05.18 Modified components (USB Cable, Serial Cable) 1.01 27.07.18 Add paper spec - 25 - Ver. 1.00...
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