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iRobot Customer Care
USA & Canada
If you have questions or comments about your product, please contact iRobot
EN
before contacting a retailer.
You can start by visiting global.irobot.com for support tips, frequently asked
questions, and information about accessories. This information can also be
found in the iRobot HOME App. If you need further assistance, call the US
Customer Care team at (877) 855-8593.
iRobot USA Customer Care Hours
Monday to Friday, 9AM — 9PM Eastern Time
Saturday and Sunday 9AM — 6PM Eastern Time
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For more information, visit global.irobot.com
Outside USA & Canada
Visit global.irobot.com to:
Learn more about iRobot in your country
Get hints and tips to improve your product performance
Get answers to questions
Contact your local support center
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Need help?
Do you have a question about the Roomba Combo j9+ and is the answer not in the manual?
Questions and answers
I have a nonfuncting Romba . I need to delete the existing information in the app so I can set up the 9J max. how do I do that?