Troubleshooting - Grundig GWP89619WW User Manual

bluetooth connection. If the symbol is
flashing, the product is trying to connect. If
the symbol is off, you have no connection.
When the bluetooth connection is
on in your product, Remote Control
function will be selectable.
If the Remote Control function can-
not be selected, check the connec-
tion status. If the connection can-
not be established, repeat the initial
setup steps over the product.
WARNING: For safety reasons, the
product door will be locked and re-
main locked regardless of the oper-
ating mode of the product when the
Remote Control function is activ-
ated. If you want to open the door
of the product, you will need to turn
the programme selection knob or
press the remote control key to de-
activate the remote control func-
tion.
When you want to control your washing
machine remotely, after the front lid is
closed, you need to activate the Remote
Control function by pressing the Remote
Control button while the programme knob
is in the Download Programme/Remote
Control position button on the control panel
of your washing machine. Once access is
established to the product, you will see a
screen similar to the one below.
When the Remote Control is enabled, you
can only manage the machine, turn it off
and follow the status through your washing
machine. And all functions except child
lock can be managed through the applica-
tion.
You can follow whether the Remote Control
function is On or Off through the function
indicator on the button.
If the Remote Control function is Off, all the
operations are handled on the washing ma-
chine and only status follow-up is allowed
on the application.
In the event that Remote Start function can-
not be turned on, appliance will make a
warning sound when you press the button.
This might happen in cases such as when
the appliance is turned on and there is no
paired smart device via bluetooth.
Bluetooth settings being Off or the washing
machine's door being open are examples
for such cases.
Once you activate this function on the
washing machine, it will remain enabled
apart from certain conditions and allow you
to control your washing machine remotely
via bluetooth.
In certain cases, it deactivates itself for
safety reasons:
• When your washing machine undergoes
a power interruption.
• When programme knob is turned and a
different programme selected or appli-
ance is turned off.

6.16.5 Troubleshooting

Do the following if you have a problem with
controlling or connection. Observe whether
the problem persists or not after the action
you have performed.
1. Check whether your smart device is con-
nected to the relevant home network.
2. Restart the product application.
3. Turn Bluetooth or Wi-Fi off and on via
the control panel, depending on the
model of your product.
4. If the connection cannot be established
with the above processes, repeat the ini-
tial set-up settings on the washing ma-
chine.
If the problem persists, consult an Author-
ised Service Agent.
EN / 37