Troubleshooting - Xvive U4 Manual

ISSUE
No sound
Distorted audio
Low audio output at the receiver
Signal instability: RF LED ickering
Unable to switch the channel
Multiple connect
TROUBLE SHOOTING
SOLUTION
• Check that the U4 Receiver's RF LED is lit.
• Check whether the device has a signal sent to the Transmitter
• Check that the power switch is turned on for both the Transmitter and
the Receiver.
• Ensure that the U4 Transmitter and Receiver are on the same channel.
• The Receiver can only be paired with one Transmitter at a time.
• Check the Line/Aux setting on the transmitter and verify that the
meter is not overloading.
• Check the levels going in and out of the mixer.
Verify that no distortion occurs in each audio signal.
• Check receiver headphone output Volume level
• Check Transmitter mode (Line/Aux).
• Check whether the device is sending su cient signal level to the transmitter.
• See, "Tips and methods to improve wireless system performance"on page 16.
• The channel switch locks after 15 seconds. Double-click the channel button
to unlock and reset.
• Make sure the receivers are all set to the same channel as the transmitter you
want them to receive audio from.
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