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en Troubleshooting
Troubleshooting
20 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The display goes out
and
flashes.
"E:10 / -00 / -10 /
-20"
"E:30 / -80"
46
Cause and troubleshooting
Energy-saving mode is active
Press
.
▶
a The display lights up again.
The pump for the intelligent dosing system is blocked.
Put the appliance into standby mode.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 41
Switch the appliance on.
3.
If the display appears again after cleaning the
4.
pump unit, or the programme cannot be started,
call customer service.
→ "Customer Service", Page 60
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
Drain pump is blocked.
Clean the drain pump. → Page 43
▶
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
▶
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
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