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Troubleshooting
19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Never make any technical modifications to the appliance or its features.
▶
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The detergent solution
is not being pumped
out.
Water is not flowing
in. Detergent is not
being dispensed.
Cause and troubleshooting
The water outlet hose is connected too high, is kinked
or trapped, or has been extended impermissibly.
Check the installation of the water outlet hose.
▶
→ Page 13
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
The drain pump is blocked or the pump cover is not
installed correctly.
Check that the pump cover is installed correctly.
▶
→ Page 48
Clean the drain pump. → Page 48
▶
Detergent dosage is too high.
If intelligent dosing is activated, reduce the basic
▶
dosage. → Page 42
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Check the installation of the water inlet hose.
▶
→ Page 13
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The water pressure is low.
Troubleshooting en
51
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