Warranty Conditions - Schartec Prime 2 Series Installation And Operation Manual

8. Inspection and maintenance
The garage door opener is maintenance-free. For your own safety, however, we recommend that you have the door system inspected and serviced
by an expert in accordance with the manufacturer's instructions.
An inspection or a necessary repair may only be carried out by a qualified person. Please contact your supplier for this purpose. A visual inspection
can be carried out by the opener. Check all safety and protective functions monthly. Any existing faults or defects must be rectified immediately.
Check the tension of the toothed belt every six months and adjust it if necessary. During the start-up and braking phase, the belt may briefly hang
out of the rail profile. However, this effect does not have any technical consequences and does not adversely affect the function and service life of
the opener.

Warranty Conditions

Warranty
We are exempt from warranty and product liability if without our prior consent own structural changes are made or improper installations are carried
out or arranged against our specified installation guidelines. Furthermore, we accept no responsibility for the accidental or careless operation
of the opener, nor for the improper maintenance of the opener and accessories, nor for the improper maintenance of the door and its counterbal-
ance. Batteries, light bulbs and LEDs are also excluded from warranty claims.
Duration of the warranty
In addition to the dealer's statutory warranty under the purchase contract, we provide the following warranty from the date of purchase:
• 3 years
• 2 years on radio and accessories
Claiming the warranty does not extend the warranty period. For replacement deliveries and repair work, the warranty period is six months, but at
least the current warranty period.
Requirements
The warranty claim is only valid for the country in which the device was purchased. The goods must have been purchased through the sales
channel specified by us. The warranty claim is only valid for damage to the subject matter of the contract itself. Reimbursement of expenses for
removaland installation, inspection of corresponding parts, as well as claims for lost profit and damages are excluded from the warranty. The proof
of purchase is valid as evidence for your warranty claim.
Performance
For the duration of the warranty, we will remedy all defects in the product that are demonstrably due to a material or manufacturing defect. We
undertake, at our option, to replace the defective goods free of charge with defect-free goods, to repair or to compensate for a reduced value.
Excluded are damages due to:
• improper installation and connection
• improper commissioning and operation
• external influences such as fire, water, abnormal environmental conditions
• mechanical damage due to accident, fall or impact
• negligent or willful destruction
• normal wear and tear or lack of maintenance
• repair by unqualified persons
• use of parts of foreign origin
• removal or obscuring of the serial number
• removing or cutting the power cord
Replaced parts become the property of the manufacturer
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