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fully Jarvis Quick Start Manual
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fully Jarvis Quick Start Manual

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6/8/23, 8:59 AM
support
Type a question
 
Select your handset to view your troubleshooting guide.
 
Jarvis Reset Video Demonstration
 
Prepare your desk for troubleshooting
Remove any obstructions from underneath the desk.
https://legacysupport.fully.com/hc/en-us/articles/12056688477847-My-Jarvis-is-stuck-How-do-I-reset-it-
Fully / Troubleshooting & Warranty /
My Jarvis is stuck. How do I reset it?
My Jarvis is stuck. How do I reset it? – Fully
Desks
1/10

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Summary of Contents for fully Jarvis

  • Page 1 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully support Fully / Troubleshooting & Warranty / Desks Type a question My Jarvis is stuck. How do I reset it?   Select your handset to view your troubleshooting guide.
  • Page 2 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully Ensure your Control Box (Part H) is firmly attached. Go here for installation tips.  Ensure that you are using the appropriate leg cable(s). Missing the Leg Extension Cable? Contact us for a replacement.
  • Page 3 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully Unplug all cable connections under the desk, including any leg cable(s) at both ends. Reconnect all cables except the power cable. Ensure connections are firmly seated.
  • Page 4 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully Once the desk dips down and pops back up again, the reset is complete. The desk should move in both directions and display the height on the screen.
  • Page 5 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully If the desk becomes uneven at any point, stop troubleshooting and contact us. Reset the cable connections Unplug the desk from power. https://legacysupport.fully.com/hc/en-us/articles/12056688477847-My-Jarvis-is-stuck-How-do-I-reset-it- 5/10...
  • Page 6 Plug the desk back into power. Reset the Handset Press and hold the pad of your finger on the Fully logo until the desk begins to move down. Don't touch the underside of the handset during this step. If the desk doesn't immediately start to move down, hold your finger on the Fully logo again up to 15 seconds, release and hold again.
  • Page 7 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully If it doesn't pop up after 15 seconds, press and hold it again. Place your finger on the underside of the toggle. If the desk begins to rise, the reset was successful. ...
  • Page 8 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully Hold the down arrow until the desk begins to move down. If the desk doesn't immediately start to move down, hold the down arrow for up to 10 seconds, release, and hold again.
  • Page 9 6/8/23, 8:59 AM My Jarvis is stuck. How do I reset it? – Fully Unplug the desk from power. Unplug all cable connections under the desk, including any leg cable(s) at both ends. Reconnect all cables except the power cable. Ensure connections are firmly seated.